What is a narrative-oriented approach to enterprise-transformation? Why use it, and where, and how? And where did all this NOTES stuff come from, anyway? NOTES is, I admit, a somewhat-forced acronym for a way to look at business-change: Narrative-Oriented Transformation of Enterprise…
Tom Graves / Tetradian
Random ramblings over the metaphoric edge
Some notes on NOTES
Tagged with: Business, business architecture, chaos, complexity, enterprise, Enterprise architecture, how-to, Knowledge, narrative, narrative knowledge, NOTES, paradigm, power, responsibility, sense-making, story
Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility
Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility
NOTES – putting it into practice
How do we use an narrative approach in enterprise-transformation? What’s different about it, in real-world practice? How does it work? In the first post in this series, I introduced the core ideas for NOTES – Narrative-Oriented Transformation of Enterprise (and)…
Tagged with: Business, business architecture, chaos, complexity, enterprise, Enterprise architecture, how-to, Knowledge, narrative, narrative knowledge, NOTES, paradigm, power, responsibility, sense-making, story
Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility
Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility
NOTES – an alternative approach for EA
If – as we’re often told – business-design is about the relationships between people, process and technology, what is it that links all of themes together? Answer: a story. Okay, yes, this is a theme I’ve explored a lot here on…
Tagged with: Business, business architecture, business-IT divide, chaos, complexity, enterprise, Enterprise architecture, Knowledge, narrative, narrative knowledge, NOTES, paradigm, power, responsibility, sense-making, story
Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility
Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility
Identifying meaning in context: VPECS and VPEC-T
In a multiple-stakeholder enterprise – which, in practice, is the case for every enterprise – how do we make sense of how each stakeholder views the context? What’s important to them? What’s not important to them? And why? And given…
Tagged with: Enterprise architecture, enterprise canvas, sense-making, service-cycle, vpec-t
Posted in Complexity / Structure, Enterprise architecture
Posted in Complexity / Structure, Enterprise architecture
On ‘T&C’
When presented with someone’s ‘terms and conditions’ dialog, how often do you read through the whole thing, and only then click the ‘I have read…’ checkbox, and move on? If you did actually read it, do you truly agree to…
Tagged with: Business, business architecture, commitment, enterprise, Enterprise architecture, governance, legal-fiction, terms and conditions, trust
Posted in Business, Enterprise architecture, Power and responsibility
Posted in Business, Enterprise architecture, Power and responsibility
Extreme cooperation
If you were literally joined to someone else for life, how well would you cope? Over the past couple of days I’ve been watching one of the most inspiring television-documentaries I’ve ever seen: ‘Abby and Brittany: Joined for life‘. (The…
Tagged with: Abby and Brittany Hensel, conjoined twins, RBPEA, responsibility, Society
Posted in Power and responsibility, Society
Posted in Power and responsibility, Society
A Modest Proposal
After half a decade, the challenges and problems arising from the financial collapse of 2007-8 are still dragging on and on. With the economies of entire countries seemingly brought to their knees, and no apparent end in sight to any…
Tagged with: Business, enterprise, financial services, jonathan swift, joseph schumpeter, paradigm, RBPEA, Society
Posted in Business, Futures, Society
Posted in Business, Futures, Society
Costs of acquisition, retention, de-acquisition
How much does it cost to acquire a customer? To retain a customer? To lose a customer? And in what sense of ‘cost’? In part this one was triggered by reading through my relatively-new copy of Business Model You, and…
Tagged with: Business, business architecture, costs, economics, enterprise, Enterprise architecture, enterprise canvas, marketing, paradigm, sales, values
Posted in Business, Enterprise architecture
Posted in Business, Enterprise architecture
Everyday sexism of the subtler kind
How does sexism and suchlike become invisibly ingrained in our society? Answer: whenever said sexism is promoted as ‘progressive thinking’… To many people, the term ‘sexism’ applies only to gender-imbalance that directly affects women: yet a few moments thought should…
Tagged with: Futures, New Age, RBPEA, sexism, Society, spiral dynamics
Posted in Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society, The Outsider
Posted in Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society, The Outsider
Anticlients are antibodies
Over the past few months I’ve built up quite a nice collection of what I call ‘anticlient‘ tweets: small complaints – or sometimes not so small – about how someone feels about their interactions with some organisation. Most organisations still…
