A week in Tweets: 6-12 June 2010

Running a couple weeks late with this one, courtesy of technical problems on the site (now fixed, I hope) – my apologies. Usual categories after the ‘Read more…’ link, anyway.

Enterprise-architecture, business-architecture, strategy, structure and related business themes:

• hebsgaard: HBR: The Safety Calculus After BP http://tinyurl.com/27ln5jn <working on org-culture will be key: #entarch #risk #csr
• CreatvEmergence: Great manifesto on Passionate Creatives by @Jhagel @jseelybrown and @langdavison – http://bit.ly/a7mDmK <an absolutely central theme for whole-enterprise #entarch etc
• SAlhir: Your Culture is Your Brand @dhbook http://www.deliveringhappinessbook.com <culture etc at Zappos #entarch #bizarch #csr
• SAlhir: Delivering Happiness (Zappos Culture) Core Values 1: Deliver WOW Through Service // 2: Embrace and Drive Change // 3: Create Fun and A little Weirdness // 4: Be Adventurous, Creative, and Open-Minded // 5: Pursue Growth and learn // 6: Build Open and Honest Relationships With Communication // 7: Build a Positive Team and Family Spirit // 8: Do more With Less // 9: Be Passionate and Determined // 10: Be Humble // “Many companies have core values, but they don’t really commit to them.” … // … “And by commit, we mean that you’re willing to hire and fire based on them.” // “if you get the culture right, most of the other stuff … will fall into place on its own.” // @dhbook http://www.deliveringhappinessbook.com
• (via Bob Sutton @work_matters) Stanford d.school ‘Bootleg Bootcamp’ on #designthinking practices http://bit.ly/86sWIt <recommend for #entarch #bizarch
• tetradian: [post] ‘A question of policy’ (on ‘playing nice’ in difficult discussions) http://bit.ly/9Vcsq1 #entarch #innovation
• business_design: read @sgblank on the quest for intrapreneurship in the enterprise (& my comment) http://bit.ly/a2DDp4
• davidcushman: A Manifesto for Platform Organisations http://shar.es/mwZVk
• CreatvEmergence: Creative Difference between Accepting and Agreeing – http://bit.ly/bkrRFS <extend this to #entarch #collaboration
• business_design: Glad that @sgblank so eloquently writes about some of the thoughts I also have on my mind regarding big corps  & innov: Steve Blank on ‘When Big Companies Are Dead But Don’t Know It’ http://bit.ly/dqHL6T
• business_design: You need to reach the top for business model innovation! RT @vpsingh: Gary Hamel’s pyramid of human capabilities  http://bit.ly/98nN1F #bizarch #entarch
• toddbiske: to my #entarch friends: if I went to your website looking for guidance, what major classifications of guidance would I see?
• toddbiske: Continuing on yesterday’s theme, outside of the EA team, who are the primary visitors to your #entarch team’s web site? Do you track this?
• chrisdpotts: @toddbiske Related question comes to mind.  If your orgn had no EA team, what then would the #entarch website be about?
• CreatvEmergence: Practices Only = Temporary Creativity. Generative Principles + Practices = Sustainable Creative Culture
• CreatvEmergence: Emergent “Pay it Forward” Business Model (another brilliant piece by @VenessaMiemis) http://bit.ly/dzejcL <this one will need a lot of thinking about – brilliant work, also read all the comments
• greblhad: RT @HankMarquis RT @marcireynolds12: “7 Simple Rules for Designing a Process” ITSM blog http://ht.ly/1UMdQ > also #entarch
• adrianrcampbell: What should the relationships be between #entarch and #bizarch and the CIO? Who should make the decisions?
• tetradian: Doug McDavid’s ‘Enterprisology’ http://www.enterprisology.com/ – useful resource/views on whole-of-enterprise #entarch #bizarch etc
• greblhad: It would appear that most twitter discussions on #entarch is not focused on actually moving the field forward, rather defending idéory <seems a bit of an extreme view, but I take the point… 🙁
• CreatvEmergence: We have entered the Age of the Manifesto – they are emerging everywhere. Great to see foundations re-shaped…
• CreatvEmergence: Improv takes u in2 the Practice of Uncertainty until it becomes habit -> easier to navigate/engage uncertainty in any innovative[innovation] process
• CreatvEmergence: “Creativity & Improvisation in Jazz & Organizations” by Frank Barrett (1998) http://bit.ly/chRYUb (via @complexified)
• trevorsnaith: RT @cbcurran CIO Dashboard: 5 Enterprise Architecture Myths Busted http://bit.ly/bYNYpt <5 myths: EA is what IT uses to plan its technology; You can’t measure it; Architects only pontificate, they don’t work; EA doesn’t work with an SDLC; If you subscribe to SOA, you don’t need EA
• oscarberg: Blogged: There’s no shortcut to the future workplace http://goo.gl/fb/Wvwyi #entarch #bizarch #e20
• CreatvEmergence: U can’t have a creative org. w/out the domain of the right brain, incl. stories, arts, ritual, improvisation, movement
• CreatvEmergence: RT @thaler: Theories of Change should be accompanied by Stories of Change! http://bit.ly/anHzvT <also #entarch #bizarch
• adrianrcampbell: RT @practicingEA: Thinking about the 3 legs of an #entarch practice – Strategy, Governance & Delivery.
• thoughttrans: Does #bizarch help clarify the cultural roadblocks? <that’s a key part of its role, yes
• CreatvEmergence: There’s Radical Innovation, Radical Acceptance, Radical Amazement…I’d love to add Radical Aliveness to the mix!
• CreatvEmergence: There is a difference between polish and coherence in a creative process. <agree – good point…
• ironick: RT @VenessaMiemis: see Presencing Institute http://bit.ly/cs3B1J #change #sustainability #TheoryU #entarch (eg. Capitalism 3.0) <these are serious business-academics eg. Otto Scharmer, Riane Eisler etc
• SAlhir: RT @zenext: Playfulness is at the heart of all innovative conversations … New possibilities emerge at the edges of seriousness
• jdevoo: IBM to open research lab in Brazil with focus on natural resource development and large-scale events http://bit.ly/bnwo4o // Speaking of IBM, Fred Brooks author of The Mythical Man-Month returns with The Design of Design http://amzn.to/9JSe3J
• Cybersal: RT @bcs Transformation Webinar now live http://bit.ly/aejlEr #bcstransform >> better late than never. Last year would have been better.
• ChristineArena: Hells yeah: RT @Five Lessons from the BP Oil Disaster http://j.mp/cxZg3A by @greenadvantage <thoughtful, well-argued, and a lot more sensible than the “let’s all weigh in to BP because they’re a foreign company we can blame for everything that’s wrong with the US oil industry…”
• hebsgaard: Why We (Shouldn’t) Hate HR http://bit.ly/9KoaoE <HBR article on HR and culture #entarch #bizarch
• hebsgaard: Achieving Balance in Enterprise Risk Management Proves Good for Business http://bit.ly/d1NT5i <use risk to drive #entarch
• bartleeten: Ecosystem SOA 2 http://j.mp/duhoXO <useful questions by Richard Veryard on sociotechnical systems and SOA
• taotwit: is awake too early mulling over current project challenges – all political – deep-joy! // … while P-E-C can help shape design patterns the V and the T are required to get buy-in to them – is that your experience? // .. the way some people adopt the use of mind maps for example. But I have suspected for some time now that folk need a few more rail-tracks // … sometimes the PEC messages can get swamped by VT debates between say an EA group and a Change Programme team
• Cybersal: @taotwit the BCS is now paying the price for failing to tackle VT issues effectively in its Transformation program see #bcstransform tweets
• oscarberg: Paradox: institutions that think survival is to keep doing what they’re doing will not survive cc: @nimmypal
• Cybersal: Great article on Lost art of Conceptual Modelling http://bit.ly/d92JKl from @alecsharp #entarch <primarily conceptual data-modelling, but also other types
• CreatvEmergence: If u like Theory U, Presencing Inst, Integral Theory, Art of Hosting, WIE, etc, check out @h1brian’s Holacracy http://www.holacracy.org/ <consultancy on ‘liberating the soul or organizations’ #entarch
• tetradian: You need a good ‘can of worms’ to go fishing for change #entarch #bizarch #csr
• kdierc: RT @bmichelson Amazon cloud uses FedEx instead of the Internet to ship data — http://bit.ly/coTwQJ <<like in fashion, tech returns in waves <also another useful reminder of limitations of IT in #entarch – even for ‘IT’ problems
• CreatvEmergence: Human-Centered Innovation [slideshare] http://bit.ly/9Arnui <Why Market Researchers & Product Designers Should Be Best Friends
• ChristineArena: RT @rushkoff Is BP Too Big to Fail? The coming BP Bailout as Corporatism: http://tinyurl.com/2dj8wwq <recommend #entarch #bizarch #csr – “The BP crisis recapitulates the entirety of corporatism in real time, transparently enough for anyone to see. It should be evidence enough for us to break from business as usual, right now. This is not just a disaster, but a golden opportunity as big as 9-11 to leverage new public awareness towards a positive, groundbreaking shift away from corporatism and back toward the creation of real value – away from corporations, and toward people.”
• kvistgaard: “Using the HDI (Human development index) as a basis for determining the strategic initiatives for improvement.” Ex State level Balanced ScoreCard (BSC) discussion
• trevorsnaith: TOGAF quick quiz – http://bit.ly/cc3w58 <a simple multiple-choice quiz with misleading questions where the ‘right’ answer turns out to be wrong in real-world practice: sorry, but this is a good example of everything that’s wrong with TOGAF at present…
• enterprisearchs: RT @HarvardBiz: Use Words, Not Numbers, to Understand Your Customers http://s.hbr.org/aNhed0 <I would have thought this should be obvious to everyone, but apparently it’s not… 🙁
• unorder: A positive approach to change. The story of Jerry Sternin in Vietnam http://is.gd/cMoIt #storyfinder <‘find what works; assist ordinary people to spread those ideas/practices themselves; keep out of the way’: perhaps apply the same principles to org-change etc? #entarch #csr
• tetradian: Janice Molloy: ‘A Crisis Is a Terrible Thing to Waste: Moving from Blame to Action’ http://bit.ly/dAGnCa <at last some sense on #oilspill ..
• taotwit: Engaging and thought-provoking  instructions for achieving simplicity: http://bit.ly/uWD9z <on Slideshare: useful for #entarch
• oscarberg: Learning from mistakes = trying to avoid repeating them => we create systems that prevent both doing wrong & doing right // We should not focus on avoiding mistakes. We should focus on how to make the right things in the best way possible // Don’t know how many times I’ve told ppl risk mgmt about enabling value creation (by managing risk), not preventing it (by avoiding risk) // Again: risk mgmt is about enabling value creation (by managing risk), not preventing it (by avoiding risk). Period.
• tetradian: @oscarberg risk & opportunity are symmetrical-opposites, so risk-mgmt must also be viewed as opportunity-mgmt (and vice-versa)
• ironick: web will win RT @timoreilly: “Closing the digital frontier: interesting perspective on iphone v web from Atlantic:  http://bit.ly/cIdg5a ” <thoughtful article about ‘resortification’ of cyberspace – recommend

Narrative-knowledge, knowledge-management and in-person collaboration:

• unorder: The knowing-doing gap was in play at my mentoring workshop. Folk listed good mentoring behaviours but in role plays old habits remained. // Also some terrific insights from the workshop folk on listening. They found it hard to even speak when they weren’t listened to.
• DavidGurteen: Seth’s Blog: Six things about deadlines http://bit.ly/aktkIH <all good points, as usual
• unorder: Anecdote blog: 10 mindsets of a great mentor http://www.anecdote.com.au/archives/2010/06/10_mindsets_of.html
• DavidGurteen: Steve Denning: Valuing people – not assets! http://bit.ly/dAIEJY #km <much practical detail – v.strong recommend #bizarch – review of book “Employees First, Customers Second”
• DavidGurteen: Don’t fall in love with KM 🙂 http://bit.ly/ay1Vu6 #KM <keep the focus on value to the organisation, not KM for KM’s sake
• oscarberg: RT @HarvardBiz: What’s Really Silencing Your Employees http://s.hbr.org/8Xqmkz <about the more everyday version of ‘speaking up’
• getstoried: just posted recording of today’s awesome podcast w/ @jerrymichalski, relationship econ – http://bit.ly/abugTV cc’ @MullenAR #newstory #rex
• tebbo: Is unlearning the new learning? Seems a lot of us are in the business of teaching people to shed their conditioning.
• CreatvEmergence: When ppl begin 2 engage Creative Self, often the fear nothing’s there protects the deeper fear that EVERYTHING is there <otherwise known literally as ‘panic’
• unorder: Here is a 10 min animated version of Dan Pink’s book on motivation. Entertaining and interesting http://is.gd/cKF7E
• unorder: Announcing the Anecdote Story Finder http://is.gd/cKYGm Find stories to include in your business presentations #entarch #km etc
• oscarberg: Isn’t the combination of passionate individuals and institutions a contradiction in terms? // Or maybe not. Passionate people sooner or later end up in (mental) institutions <ouch… (speaking as a passionate person… 🙂 )
• DavidGurteen: Measuring KM successfully: Selecting the right metrics http://bit.ly/99BTHc #KM <simple, practical how-to (same principles also apply to metrics for #entarch)
• CreatvEmergence: RT @Bizprov :The Micromanager – What Improv Can Teach Bosses About Fear, Planning, and Letting Go – http://ow.ly/1WOnq <another good example of possible intentional use of the Chaotic domain in organisations
• hebsgaard: Chris Brogan: Stay on Target http://bit.ly/dcDbGR <mind-mapping as high-level alternative to project-mgmt
• SAlhir: The first degree of connectedness, Communication, involves individuals informing one another. // The second degree of connectedness, Conversation, involves individuals conversing or dialoging with one another. // The third degree of connectedness, Collaboration, involves individuals co-creating together.
• unorder: A good story (3 min video) about client relationships and recovering from a difficult situation http://is.gd/cMbws <note also that the client was able to use this as a strong learning-opportunity: “the best way to learn something is to teach it”
• unorder: I love this story that illustrates that good presentation matters http://is.gd/cMcMK I’ve told it many times. <two ways to serve a cake.. a literally tangible example of presentation

Enterprise 2.0, social-media, social-web, user-experience and online-collaboration:

• BillIves: post from @robpatrob 25,000 IBMers support Luis! Workplace Flex http://bit.ly/djeLyk > great story #bizarch #entarch
• BillIves: from @eelxer Beyond Serendipity for Enterprise 2.0 http://bit.ly/aLPsB1 > good read
• oscarberg: Blogged: A (perfect?) business case for Enterprise 2.0 http://bit.ly/90huyb #e20 #AIIM <(note the cultural issues, also the limitations of the CRM system in this case – needs separate E2.0 support)
• BillIves: Military Taps Social Networking Skills NYT http://nyti.ms/aftPmR <very interesting, very effective, yet who watches the watchers? – where are the supranational checks?
• joyce_hostyn: Design for behaviour change. Excellent presentation by @stephenanderson http://bit.ly/9jM3zG via @jmspool <also #collaboration #bizarch #entarch
• oscarberg: RT @elsua: “It’s not about making money and marketing yourself. It’s about sharing ideas, collecting information and connecting with people”
• business_design: Facts RT @chrisflanagan: Infographic: Food that travels doesn’t necessarily leave larger carbon footprint.  http://bit.ly/cFyHSa <challenging, yet highly relevant for #entarch #bizarch #bmgen etc
• oscarberg: 1: it’s always culture + technology, can’t have one without the other #e2j // 1: technology supporting an emerging culture of collaboration #e2j  // 1: you can have a culture of collaboration with pen and paper, but not at the scale and reach as with E2.0 technologies #e2j
• hebsgaard: Q1: the APPLE paradigm – people do not know what they need until they have it – true for E20 also #e2j
• oscarberg: RT @oscarberg: Q2: At some point top mgmt must commit to e20. But you can start by letting a sub-culture demonstrate value (grass-root adoption) #e2j // Q2: It’s always good to find a business pain (business use case) and build the business case for e20 around that #e2j // Q2: e20 is great for non-routine work & when info needs can’t be anticipated, such as problem-solving, innovation #e2j

IT-architecture and related themes:

• greblhad: RT @gotze Free e-book: Greening IT: How Greener IT Can Form a Solid Base For a Low-Carbon Society http://greening.it <strong recommend #entarch #itarch #greenit
• simonbrown: RT @jeffbarr: And here is how AWS Import/Export worked way back in 1956 http://bit.ly/bcPRFO <state-of-the-art datastore, the IBM 305 RAMAC system – given the level of physical complexity, an amazing achievement that they got it to work at all…
• taotwit: interesting chat with USPS yesterday around their event messaging solution for processing 4 billion per day – “mantra: keep it simple #sbep // USPS intelligent mail barcode system http://bit.ly/bdewjr >> simple business event processing on a grand scale #sbep
• theopengroup: RT @jamoussou: Thoughts on applying TOGAF to the health enterprise: http://bit.ly/bf7IF7 <still only #itarch, though, not #entarch – doesn’t extend to beyond the IT domain..
• craighepburn: RT @bonigala: IBM’s Software Could Connect Every Little Gadget to the Net | Fast … http://bit.ly/aob1su <IBM’s Mote Runner for “8bit processors and 64Kb address-spaces” – brings back memories of hacking 6502s for typesetting-systems way back in the late-70s and early-80s… 🙂

Society, culture, corporate social responsibility and other ‘big-picture’ themes:

• hebsgaard: If you screw up, they will trash you. There is no PR fix. http://tinyurl.com/32qvb2d <spend the money on fixing the problem, not on PR – a crucial fact for #bizarch #csr etc – also anticlient theme
• alphalo: I like Agile Project Management for social justice issues. Dont overplan. Do prototype quickly. Evaluate. Iterate. Emergence will happen.
• hebsgaard: RT @ClearedJobsNet: Army wants to build a massive virtual world to train soldiers via Nextgov  #Gov20 #military20 http://ow.ly/1VB46 <again, how will this get ‘the video-game generation’ to understand that the real-world is not a video-game? – that there are real ethical issues here that are all too easy to ignore in ‘virtual worlds’?
• alphalo: I was talking to our town council member this morn about govt as facilitator-how the right facilitation technq brings diffrnt parties togthr // Govt as facilitator means one doesnt have to depend on policies to govern as much. The community self-organizes to solve its own problems // Open collaborations succeed better with better facilitation // The right facilitation technique can help a community come together to self-organize to solve its housing problems // The right facilitation technique can bring a community together to help lessen crime and restore harmony amongst antagonistic parties // Jails & laws are more rigid,less adaptive,less transformative methods of solving problems than communal facilitation and restorative justice
• ChristineArena: Great Ethical Corp article: The Problem With #CSR Lite http://3bl.me/fzr2g7 #BP <very relevant to #entarch #bizarch – strong recommend
• BillIves: RT @CommunispaceCEO: BP had no disaster plan, but if other oil companies did, they’d have come forward. So, NONE had plans.> gr8 point <agree: I’m a bit fed up of the obsessive BP-bashing – faults are endemic in the industry, BP is actually one of the best
• ChristineArena: RT @sparkUp_inc Reading about corporate responsibility in a post-BP Digital Age http://3bl.me/2sax2t #thepromise #csr #sustainability
• davidcushman: RT @dweinberger: We need a word for events like the #oilspill. Not terrorism, but how about “errorism”?
• BillIves: RT @rotkapchen: A personal side of the BP slick story http://twurl.nl/qrquqf from @fastcompany <notice that an ordinary-guy’s ‘no complaints’ and ‘I just want to work’ is considered to be ‘not-news’ by blame-obsessed main US media…
• jdevoo: Deepwater Horizon: from the floating rig down the riser to the bottom, then down the well to the reservoir itself http://is.gd/cMu9n <useful infographic to put the BP problems into perspective – definitely not your everyday engineering problem…
• alphalo: Relocalization. Retribalization. Back to the body. Back to the earth. 4 things we need to do to get progress back on track.

And the ever-enticing miscellany:

• jdevoo: Useful list of parameters when embedding a YouTube video into your PPT http://bit.ly/baL5dT
• tebbo: http://teblog.typepad.com/david_tebbutt/2010/06/unearth-write-polish-share.html With a big hat tip to @tomforemski
• thoughttrans: Updated the Make a Case For Your eReader http://tinyurl.com/2fafk42 <i.e. not a business-case, but a very nice carry-bag!
• simonbrown: RT @KevlinHenney: RT @anoras Awesome set of Lego recreations of famous photos http://bit.ly/9YpOga <nice… 🙂
• tebbo: RT @tomforemski: Four steps to better press release optimization: http://bit.ly/bUS3Ne via @guhmshoo
• DavidGurteen: We live in a universe not of clocks but of clouds. http://bit.ly/bzHrHe #km <empiricism vs abductive reasoning