How much does it cost to acquire a customer? To retain a customer? To lose a customer? And in what sense of ‘cost’? In part this one was triggered by reading through my relatively-new copy of Business Model You, and…
Tom Graves / Tetradian
Random ramblings over the metaphoric edge
Search results for: kurtosis
Four principles – 3: Money doesn’t matter
What’s the real role of money within design for an enterprise-architecture? At the really big-picture scale? [Apologies, folks: this one’s turned out to be really long, even by my usual standards – but unfortunately this theme is so darn controversial that it really does need the…
What happens when kurtosis-risk eventuates
Quite a few times on this blog I’ve talked about kurtosis-risk (‘fat-tail’ risk), and why it’s a crucially important issue for enterprise-architecture. But what exactly is it? What does it look like in real-world practice? Why is it such a…
The cyclist-shopper’s tale
You can’t go wrong if you follow the rules, right? But what happens when you come across something where the ‘rules’ don’t make sense – and yet you still try to hold on to the certainty of ‘the rules’? Or,…
Earthquakes and enterprise-architecture
What happens when other people take our cautious ‘It depends…‘ as an explicit Yes or No? What are the risks that we face as enterprise-architects when others force us to give a definite ‘Yes’ or ‘No’ in relation to something that’s…
How anti-clients happen (and what to do about it)
Are there any anti-clients for you in your enterprise? Who are they? How did they turn so actively against you? And what can you do about it, and them, in the design and implementation of your enterprise-architecture? Who are anti-clients? To…
Enterprise-architecture is wicked
How do we cope with the wickedness of enterprise-architecture? I don’t mean here the implicit wickedness of people promoting term-hijacks and other half-baked notions as ‘the truth’ of enterprise-architecture – though heaven-knows there’s enough of that wickedness around. I also…
‘No jobs for generalists’ – a summary
Why is it so hard for enterprise-architects and other generalists to get employment as generalists – despite the evident very real need for such skills in the workplace? And what part do current business-paradigms play in this problem? At first glance…
Yet more on ‘No jobs for generalists’ [3a]
Why is it so hard for enterprise-architects and other generalists to get employment as generalists – despite the evident very real need for such skills in the workplace? And what part do current business-paradigms play in this problem? A quick round-up of…
Once more, from the top…?
Still going round my all-too-usual loop: what the heck am I doing here? (In a business sense, of course… ) This is a follow-on to my previous post ‘Don’t start with How‘ – about how I’ve been needing an urgent…
