This one’s a follow-on to the ‘Service, product, service‘ post, but with an emphasis on the role of architecture-terminology itself, rather than any specific item referred to by that terminology. This starts with a private LinkedIn-message that a colleague sent …
What’s the relationship between product and service? And if, as in the Enterprise Canvas model, we assert that ‘everything is or represents a service’, what then is a product? The short-answer is that a product is a ‘frozen’ service – a …
Following on from the previous post ‘Sensemaking: Into the void‘, what’s a good everyday analogy or example on how to develop our skills in sensemaking and strategy? In particular, how to understand, apply and use the ‘sense, make-sense, decide, act‘ …
What is culture? Can we change it? And should we? A whole stream of insights on this arising from an innocuous-seeming tweet this morning from Shawn Callahan: Culture is when something happens and it’s not remarkable. Culture is what we …
How do we make sense when we don’t know what’s going on? What happens when we find ourselves diving into ‘the void’ of the unknown and uncertain? And what can we do there, to make enough sense of ‘the unknown’ to make useful …
And now, the last part in this brief series on insights about the SCAN sensemaking / decision-making framework that arose whilst working on our clean-up, for more general use, of the tools in the inventory. This time it’s about how …
Yet another in this theme of insights about the SCAN sensemaking / decision-making framework that arose whilst working on clean-up for more general use of the tools in the inventory. This time, it’s about a crossmap between SCAN and John …
Another one in this theme of insights about the SCAN sensemaking / decision-making framework that arose whilst working on clean-up for more general use of the tools in the inventory. This time it’s a set of nice simplifications that become …
Continuing on with this theme of insights on the SCAN sensemaking / decision-making framework that arose during our work on cleaning up our inventory of tools for change. This time it’s a follow-on to the previous post about ‘reducing the …
In the work we’re doing to make the ‘bucket-list’ of sensemaking-tools more accessible to general users, occasional insights arise that make the tools themselves richer and more powerful. There’ve been a bunch of those recently from our work on SCAN, …