Category: Business

Various business-oriented areas of interest

Things I learned while doing 24/7 eldercare

I’d been sort-of looking after my elderly mother for some years now – the whole of the past decade, probably, though more and more so over the years. Earlier this year it had reached the point where I couldn’t really

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On power

What is power? Where does it come from? Where does it go? Who has it? Who doesn’t have it? Who should have it? Who shouldn’t have it? And why? – or why not, for that matter – to any of those questions…? Perennial questions indeed, in just about

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At Intersection19 conference

It’s been a while since I’ve been to a conference – eldercare-commitments have rather limited my options for longer-distance travel over the past year or two. In that sense at least, the Intersection19 enterprise-design conference in Lisbon was a very welcome

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EA in miniature – Part 4: Prototyping

At present, enterprise-architecture is most often used in mid- to larger-sized organisations, and still primarily focussed on IT. Yet what can we learn by applying the same methods to a one-person organisation and their enterprise, and to capabilities beyond IT

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EA in miniature – Part 3: Getting real

At present, enterprise-architecture is most often used for mid- to larger-sized organisations. Yet what can we learn by applying the same methods at the smallest scale – a one-person organisation and their enterprise? For this series, I’m using my own

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EA in miniature – Part 2: First steps

What does enterprise-architecture look like at the smallest scale – a one-person organisation and their enterprise? For this series, I’m using my own case as a worked-example. My work is in the enterprise of enterprise-architecture itself: so how do I

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EA in miniature – Part 1: Introduction

One of the core themes of my work is that enterprise-architecture principles and practices should apply in essentially the same way for every type of content or context, at every scope and scale. I’ve often written about EA at the very large

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Applications, work-instructions and business-continuity

For business-continuity after disruption or failure, what’s the first thing we’ll need? Answer: an alternative way to do things. For business-process redesign, what’s the first thing we’ll need? Answer: an alternative way to do things. In both cases, we’ll need

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A checklist for business-transformations

What’s a key tool to help manage something as wide-ranging and complex as a business-transformation? Answer: a checklist. The following checklist for business-transformations is adapted from one that we use in our own work on transformation. A matching slidedeck with

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A services-checklist for digital-transformation

Digital-transformation is most likely to succeed when it’s based on principles of service-design and service-management. The following transformation-checklist can be applied to all forms and modes of service-delivery – not just IT-based, but any appropriate combinations of people, machines and

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