Blog Archives

Services and disservices – 3: The echo-chamber

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t. And therein lie a huge range of problems for enterprise-architects and many, many others… This is the third part of what should be a six-part series

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 2: Education example

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – sometimes through incompetence or failure in operation, sometimes through incompetence in service-design, and sometimes even by intent. And therein lie a huge range of problems

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Simplifying SCORE, again

How can we simplify the SCORE framework – Strengths, Challenges, Options, Responses, Effectiveness – to make it more accessible as a practical, more strategy-oriented replacement for SWOT? As summarised in the post ‘More on simplifying SCORE‘, the way to use SCORE is sort-of

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Posted in Complexity / Structure, Enterprise architecture, Futures, Knowledge

More on simplifying SCORE

How do we use SCORE, as a practical, more strategy-oriented replacement for SWOT? These are some additional notes as a follow-up and extension to the previous post ‘Simplifying SCORE‘. They perhaps apply in particular to the new simplified layout for

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Posted in Complexity / Structure, Enterprise architecture, Futures, Knowledge

Simplifying SCORE

What tool or graphic would you use to guide a quick exploration of strategy or tactics? Many people would use SWOT, of course – the classic 2×2 grid of Strengths, Weaknesses, Opportunities, Threats: The catch is that it’s very limited

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Posted in Complexity / Structure, Enterprise architecture, Futures, Knowledge

Idea-parenting

I’d often wondered why I always seem to have such a visceral response to hearing a woman say “I don’t work, I’m only a mother”. What do you mean by “only”? – why would anyone deride it so? And what do

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Posted in Complexity / Structure, Futures, Power and responsibility, Society, The Outsider

Two words

There we were, my colleague and I, discussing the possible merits and value for me of going to yet another conference. This time business-architecture rather than ‘enterprise’-architecture, and reasonably-priced too – unlike so many conferences these days. Looked good. Yet

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Posted in Business, Enterprise architecture, Futures, The Outsider

RBPEA: Attachment, non-attachment, non-detachment

It’d be mid-evening by now, I guess, as I wander down to the platform for the tube-train home. As the train-doors open, there’s a cluster of mostly Asian lads down at this end of the train, happily joshing with each

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

RBPEA: The other Bolshevism

Okay, I admit it: I’m passionate. I care. To many people, though, it seems that those are considered to be major faults… Yesterday we had what’s called a General Election in Britain – the once-every-few-years opportunity for the populace to

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Posted in Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society
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