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The no-plan Plan: architecture for change

October 21st, 2011 No comments

And more on that expansion on my ‘no-plan Plan‘, which does seem to be morphing somewhat into a kind of ‘manifesto for whole-enterprise architecture’… Anyway, this part is about that theme of ‘architecture as change’ – though perhaps ‘architecture for change’ might be a better way to put it..

[Obviously this is related to the next theme, on architectural dynamics. Yet they're also kind of orthogonal to each other: the dynamics are more about the ways in which the architecture itself will change over time, whereas here it's more about change itself - the nature of change, and how we work with it rather than against it. Both views seem equally important in this developing approach to enterprise-architectures.]

I’m going to start this one with a graphic of what I’ve termed a tetradian – four distinct axes or ‘dimensions’ in a kind of tetrahedral relationship:

I won’t go into detail here (“hooray”, you say? :-) ), but the quick summary is that the four axes for the tetradian are kind-of real-world analogues of the classic Four Elements:

  • physical: ‘physical-domain’, tangible objects, ‘things’
  • conceptual (‘virtual’): ‘mental-domain’, information, ideas
  • relational: ‘emotional-domain’, feelings, desires, relations, ‘sense of connection’
  • aspirational: ‘spiritual-domain’, identity, purpose, direction

It may sound a bit abstract at first, but it’s proved valuable in practice – for example, as a nice tangible metaphor to help explain to a group of logistics-executives how processes could be implemented in different ways, what the respective emphases were in each case, and also the limitations of an over-focus on IT (‘conceptual’-dimension) over everything else:

Another important twist – literally! – was that that ‘pyramid’ showed why it’s so important to rotate attention between the different dimensions: each face of the pyramid shows the relationships between three of the dimensions, but we have to rotate it to get a proper picture of the whole. In effect, that rotation – that movement – becomes a kind of fifth-dimension within that space: sometimes called ‘disorder’, but in classical terms a fifth-element, a ‘quintessence’.

(Which, yes, I know, has brought us back to the abstract again, but bear with me for a moment, okay? :-) )

So, let’s go back to another well-known cross-map, between those four-and-a-bit dimensions and the SCCC categorisation, where the ‘and-a-bit’ dimension is how we move between the other dimensions or domains:

And link that back to the tetradian:

Now let’s flatten the whole thing out, with the ‘and-a-bit’ dimension in the middle, to keep reminding us that it’s not static, and that we need to move between the dimensions as much as explore within them:

The visible parallel with A Certain Well-Known Framework should be obvious to anyone who knows that particular framework – a fact that has gotten me into a lot of largely-unwarranted strife from certain directions over the past few years. Sigh… Oh well.

Yet there’s also a very important point that comes up in a slide by Dave Snowden, in an online seminar on sense-making and complexity-theory a couple of years of back:

Concept Lifecycles ((c) Dave Snowden / Cognitive Edge 2010)

He’s right, of course. There’s a clear S-curve for the adoption and eventual acknowledgement of the limitations of Taylor’s ‘scientific management’ and the like – which focussed primarily on the physical dimension of time and motion, the relatively-Simple rule-based aspects of work and process. And there’s another clear S-curve for ‘hard-systems theory’ – whose primary emphasis is on data and calculation and Complicated feedback-algorithms, the conceptual dimension of work and process. And then, as Snowden shows us, there’s the start of what looks like another exactly-matching S-curve, for the more Complex, emergent aspects that emphasise sense-making in the relational dimension of work and process.

The diagram suggests that we could stop at that point, and that what it really shows is that sense-making via complexity-science is the ultimate ‘The Answer’ in the business context. I won’t question anyone’s views on that: but what I will say is that, if we follow the logic of that sequence of S-curves, combined with even the briefest of glances at that flattened-out tetradian further above, we come to a rather strong hint that there might be a bit more to this story – and a very useful ‘a bit more’, too:

In other words, seems likely that there’s at least another whole dimension to explore there: the aspirational dimension, which maps above to the so-called Chaotic domain and to principle-based sensemaking and decisionmaking. And, of course, there’s that sort-of-dimension in the middle, about how we move between the various sensemaking / decisionmaking domains, according to the needs of the context.

To bring it out of the abstract somewhat, let’s use the metaphor of a mediaeval market, where we can hear and see and sense all of those themes interweaving within the bizarreness of the bazaar:

“Yeah, mate, good to see ya, d’ya wanna try some of these, new they are, special to you, only two groats to the bushel? An’ you heard the news from up the manor-house? – you reckon joinin’ up with them’s gonna change a few things round here, what with the new flag an’ all?”

If we tease apart some of those tangled-up threads, we’d end up with something that looks like this:

  • markets are transactions, rule-based exchanges of ‘things’ [an aspect where Taylorism or Six Sigma might excel?]
  • markets are conversations (thank you Cluetrain!), exchanges of ideas and information [an aspect that hard-systems theory would exploit in its algorithms?]
  • markets are relationships, connections between people, through which emergent shared-stories can arise [an excellent application for complexity-theory and complexity-practice?]
  • markets are about aspirations, individual and shared purpose, meaning, identity, yet also in-the-moment response to passing events [for which we would use... what?]
  • markets are all of these, all weaving together into a single whole [for which we would use... also what?]

There’s a definite structure and sequence to this, too – what I call the market model and market-cycle:

Classic ‘scientific management’ works well with the ‘operations bit’ – the transactions. Hard-systems theory works well with identifying appropriate tactics in the planning-stage. We need complexity-theory and so on to help us work with the emergent strategic patterns out of the broader market. But as yet we don’t seem to have much – certainly in the sense of formal theory and the like – to work with the Black Swan opportunities and very-real kurtosis-risks that are further out, often beyond the nominal market itself, in the deeper shared-enterprise space from where trust and respect arise and fall. And we also don’t have much on how to work with change, with inherent-certainty – rather than futilely trying to fight against it, as business-as-usual so often tries (and fails) to do.

Conventional analytic ‘science’ won’t be much help here, because unique events are, well, unique: it’s all unorder, there’s no repetition for Simple rules or Complicated algorithms, not even enough repetition upon which we could project some Complex pattern. We’re beyond (or outside, or something) from all of that here. And yet we know it does work… somehow…

So how do we work with that Chaotic domain? Running away and asserting that it doesn’t exist other than as a source for emergence – as certain people still purport – doesn’t seem much of an answer to me: not a useful answer, anyway. More useful, perhaps, might be some of the various Agile disciplines – they look like they would have more than a few hints for us there. We know that principles and vision and values do work well here, to provide a kind of ‘guiding star’ amidst the murky chaos of the moment. Likewise there’s what I often describe as the real-time realm of the ‘business-anarchist‘: unlike analysis, it doesn’t waste time looking for rules that it already knows by definition cannot be there. But all of that is only a start: seems likely there’s a whole new discipline – maybe even a whole new science-beyond-science – waiting for all of us to explore. Interesting times indeed… :-)

And beyond that, there’s that ‘fifth-dimension’ discipline – the true quintessence of architecture, perhaps? – about how we move between those different domains. Despite their depiction in that diagram, those S-curves don’t tell us that the respective discipline is dead and gone: far from it, in most cases. What it does tell us is that, once the hype has died down, we come to recognise that that discipline is not the longed-for final ‘The Answer To Life, The Universe, Everything’ – a fact that anyone with even an iota of sense should have known from the start… And once we get past that initial illusion, it can start to settle down into doing something useful.

So yes, Taylorism and its more modern offspring – BPR and and Six Sigma and the like – can indeed be useful, in the right context. Hard-systems theory can be very useful indeed, in the right context. Likewise complexity-science, in the right context. And, we could presume, for whatever we come up with for the Chaotic-domain: it’ll be useful in the right context. The trick, obviously, is to know the context; to know which discipline to use in which context; which disciplines to not use in that context; and how to switch between them as the context changes. And that’s what I mean by this ‘fifth-dimension’ discipline.

I’ve made a few tentative explorations for this over the past few years – such as the cross-maps associated with the SEMPER diagnostic, and the how-to-move-between-disciplines ‘cheat-sheet‘ from the book Disciplines of Dowsing. But there’s a lot more to learn, a lot more to explore – and a lot more on how to adapt it to the enterprise-architecture contexts, too. Again, some interesting challenges, to say the least – and no doubt some ‘Interesting Times’, too? :-|

Anyway, stop there for now: over to you?

The no-plan Plan: architecture as story

October 21st, 2011 4 comments

Next part on that expansion on my ‘no-plan Plan‘, with more detail on the theme about ‘architecture as story’.

If you’ve been watching this blog for a while, you’ll know that this theme already goes back a few years, such as with the much-referenced post ‘The enterprise is the story‘. But I’ll admit that I was somewhat floundering for an anchor that would link it more solidly into enterprise-architecture, until I came across Matthew Frederick’s ‘two points of view‘:

Two points of view on architecture

ARCHITECTURE IS AN EXERCISE IN TRUTH. A proper building is responsible to universal knowledge and is wholly honest in the expression of its functions and materials.

ARCHITECTURE IS AN EXERCISE IN NARRATIVE. Architecture is a vehicle for the telling of stories, a canvas for relaying societal myths, a stage for the theater of everyday life.

Frederick there is talking about the architecture of buildings, yet exactly the same principles also apply in enterprise-architectures.

‘Classic’ EA is almost entirely centred around the ‘exercise in truth’ view. In its own way, it is about ‘truth’: it’s all about structure, function, process – yet so much so that people barely enter the picture at, other than perhaps as literally-faceless ‘users’ in a use-case. And almost all of the existing EA toolsets reflect that orientation towards rigour and structure – so much so that, in an all too literal sense, it’s often hard to get at the story behind it. Yes, it’s a structure. Very pretty. Very impressive. Very precise. And, uh, so what?

The way we’d answer any ‘so what?’ is almost always through some kind of story. Stories provide meaning, stories are engaging, stories give people a reason to engage in the enterprise, its activities, its aims. Stories describe the ‘why’ of decisions, alongside the ‘how’ and ‘with-what’ of how these decisions are expressed and enacted in real-world practice. In a truly literal sense, the stories are the enterprise – and hence right at the core of the architecture of that enterprise. Hence the very real importance of this other view, ‘an exercise in narrative’.

Yet at present there’s almost no support for any of that ‘narrative’-view, either in existing EA frameworks or in the current generation of EA toolsets. DoDAF and MoDAF do call for a visual ‘OV-1′ overview-diagram of the context of an architecture, but that’s about it – and I don’t know of any EA toolset that links regions of that graphic into actual architecture-repository entities, to act as the high-level anchor for an architecture. And most toolsets still seem to follow the notation-standards so slavishly that there’s usually no way to attach graphics or photos to an entity, to create an architecturally-rigorous diagram that would make sense to anyone other than an architect.

And, literally, where are the stories? Equally literally, where is the human voice in this? To quote the Cluetrain Manifesto:

Markets are conversations. Their members communicate in language that is natural, open, honest, direct, funny and often shocking. Whether explaining or complaining, joking or serious, the human voice is unmistakably genuine. It can’t be faked.

Where is that voice in our architecture, or in anything that our architecture describes? It matters – and hence its absence matters too. A lot: not least because most current architecture-diagrams are an abstraction of an abstraction of an abstraction, and without the human story, the human voice, to anchor its place and time and purpose, that kind of diagram is unlikely to retain much meaning for long. We need the story in there – just as much as we need the formal descriptions of function, data, structure and so on.

Apologies, I’m ranting again… but you’ll know what I mean about this, I think? – that architecture isn’t architecture unless it includes both structure and story, two different yet complementary views brought into balance, somewhat as TS Eliot put it, quoting an earlier age:

The association of man and woman
In daunsinge, signifying matrimonie—
A dignified and commodiois sacrament.
Two and two, necessarye coniunction,
Holding eche other by the hand or the arm
Whiche betokeneth concorde.

So how about it, folks? Let’s build a new, more balanced approach to enterprise-architecture, one that does include appropriate space for the human story too. Let’s aim for a new kind of EA toolset, where each entity is its own wiki-page, can incorporate the literal human voice via audio-capture, video, photographs, sketches, drawings, yet all of it still linked in to the formal rigour and structure. Let’s find a way to merge narrative-tools such as Anecdote‘s Zahmoo or Cynthia Kurtz‘s Rakontu into our everyday EA-practice, and link those into our toolsets as well. An interesting challenge, I think?

Anyway, yes, whatever happens, it’s clear that this overall theme of ‘the enterprise as story’ is going to be important here. Watch This Space For Next-Whenever’s Thrilling Instalment? :-)

[Update: Not clever: there's a whole bunch of key, essential, sub-themes here that I brilliantly failed to mention above... :-| There's Verna Allee's work on value-networks, for example, or Chris Potts' comments on 'the architecture of experience', community-of-practice and community-of-interest, and the whole array of issues around service-design, collaboration-design, communication, social-business, social-media, creativity, culture, leadership and... - well, that list goes on and on and on.

In other words, if it relates to people and architecture, and people in architecture - whatever form that architecture may take within the enterprise - then yes, it belongs along with this theme here. And everywhere else, too. Which is the whole point, of course. :-) ]

The no-plan Plan: the ‘why’ of architecture

October 20th, 2011 2 comments

A bit more detail on what I see coming up in my ‘no-plan Plan‘, starting with the theme about ‘the ‘why’ of architecture’.

One thing I’ve always found worrying in most current ‘enterprise’-architecture is that there’s been almost no attention given to the ‘why’. It’s seemed that ‘why’ was just a given: ‘orders from above’, to be followed without question, “ours not to reason why” and so on. Like as if it didn’t matter. To give just two examples, both TOGAF and Archimate still regard modelling of motivation – the reasons why we do something, or anything at all – as an optional add-on or ‘extension’ to the architecture. (I’m not joking: go check ‘em out – and the Archimate ‘extension’ won’t even be officially released until version 2.0!) Pardon me if I say that that’s just plain daft…?

Okay, step back a bit. Point to something in current EA that does work, namely the layering of abstraction in Zachman:

(Note that the original only has five rows, 1-5, which relate to the types of views for different stakeholders responsible for making something happen. Structurally, though, these views also represent layers of abstraction, to which I’ve added a row-0 to indicate indefinite-future, and a row-6 as unchangeable-past. It seems there’s also likely to be a need for a ‘row-00′, to represent the broader context within which all enterprises exist, but I’ll expand on that point some other time.)

Whenever we look ‘upward’ to a lower-number row, we’re asking ‘Why?’; and whenever we look ‘downward’, towards the future/past boundary of the ‘Now’ that sits between row-5 and row-6, we’re implicitly asking ‘How?’ and ‘With-What?’. Row-0 represents a fully-abstract and unattainable idealised-future (the ‘Vision’ and suchlike, that drive the overall enterprise); every move ‘downward’ is a step closer towards making that vision become more tangible in the real world, until at row-6 it’s already been made as tangible as it’s ever going to be.

So what? What’s the point?

Short answer is that if we don’t know why we’re doing something, it’s easy to make inappropriate choices, or ineffective choices. Or fail to realise even that we do have choices. Which, in a period of accelerating change, might literally be a life-critical concern…

I’m one of those people cursed with a mind that balks against taking anything for granted, wants to see the logic (or reasoning, rather) behind every decision, every option. Which, in a world that seemingly lives on unquestioned assumptions, can be, uh, a bit problematic:

– “Ya gotta climb the corporate ladder!”, they told me.

– Uh, why?

– “Because everyone’s gotta climb the corporate ladder! – gotta be better’n everyone else!”

– Uh… how can everyone be better than everyone else? And what do you mean by ‘better’? – ‘better’ in what sense? And why is the ladder leaning against this wall and not that one? And what’s on the other side of the wall, anyway? What’s the purpose here? What’s the point? Why?

Silence, then:

– “Look, just shut up and go away, willya, kid? … Next! Hey, you, you other kid over there, ya see this, it’s the corporate ladder! Ya gotta climb this! Ya just gotta! – but-please-don’t-ask-me-why-cos-I-don’t-know-either…”

I never did get to climb that corporate ladder; never even been a ‘permanent’ employee, for that matter, so I never had much chance to do so anyway. But still kinda doubting that I would have wanted to do so even if I could – other than perhaps to see what was on the other side, much like that other well-known matter with a chicken and a road. Hmm…

But why that need for why?

If we don’t ask why, we don’t get to move up those layers of abstraction. And if we don’t move up those layers of abstraction, we don’t get to see new options and new choices. To make things happen, it’s true that we need everything to be complete, locked together, fully tested, fully working. But as I put it some while back, a ‘something’ is usable to the extent that it’s architecturally-complete; but it’s re-usable to the extent that it’s architecturally-incomplete. And when things change around us, we usually can’t keep going indefinitely just with ‘the way things are’: something has to change, in order to cope with the changes and still keep things sort-of-the same.

And even if things do stay much the same, we can’t know how to make something more effective unless we know its actual purpose – both in itself, and in the broader scheme of things.

To see that practical purpose, and to spy out other options, we need to able to get a broader view of things.

Which means we’ll have to go up a bit, to get that broader ‘big-picture’ view.

Which means we must be able to climb that other ladder – the ladder of abstraction, the ladder of ‘why’.

Which designers and enterprise-architects and so on do indeed do, all of the time, of course. But only sort-of. In most cases they sort-of climb about half-way up, and then come to a sudden stop, seemingly declaring that there isn’t any more ladder to climb, and yes, kid, if you happen to notice that the ladder does indeed keep on going ever upward, just shut up about it, willya? Okay, yes, fine, understood, boundaries of authority in a feudal-style cultures and all that – except, uh, I can’t help but see that that ladder of ‘why’ does keep on goin’ up, and I really really really want to know what’s up there… That kind of feeling… Really frustrating…

Which is why, sorry, but I just can’t stop asking ‘why’.

Which can, uh, cause a few problems. Especially for me. Oh well.

To put it in more visual terms, ‘classic’ ‘enterprise’-architecture sits mainly in the row-3 / row-4 range of abstraction – the interplay of ‘logical-to-physical’ – with occasional forays up into the row-2 world of big-picture business-strategy:

What I’m mostly working with, though, tends to be a fair bit further up the ladder:

Yet it is still enterprise-architecture, because it’s still the same ladder of ‘why’. But with a lot more focus on more abstract-seeming questions about the nature of the enterprise, or even the nature of enterprise itself.

Unlike the feudal mess, ‘higher’ doesn’t equate with ‘better’ here: it’s just a different kind of view, on the same continuum. In the overall scheme of things, it’s ‘just another service‘, nothing special as such. But still useful, of course, if used in the right way. Which is what I want to do: be useful, in the right way.

That more abstract view might sound, well, more abstract, y’know? Impractical an’ all that? Yet actually it’s very practical indeed: and if we turn our perspective of the ladder the other way round, with the lowest-number rows at the bottom, what that ‘abstract’ view actually describes is the bedrock on which everything else in the enterprise will stand. For example, all that ‘abstract’ stuff on vision and values:

  • if you don’t know those vision and values, how else are you going to build any meaningful conversation with your prospective customers?
  • if you don’t know the underlying values, how will you know what ‘quality’ means, or how to identify whether it is or isn’t there?
  • if you don’t know what the shared-vision is (and every organisation will always have one, whether they know it or not), and you don’t how know you actually share it with the broader enterprise (which you do, whether you know it or not), how will you know what to do when your ‘anti-clients’ (and yes, you’ll always have those, too) start asserting that you’ve betrayed that vision, and set to work to tear you down?

Seems a bit abstract at first, yes, maybe so. But trivial, or irrelevant? – definitely not. Not if you want to be able to ride the upcoming tsunamis of change, anyway.

(And yes, that is ‘tsunamis‘. Plural. Many of them. Lots. Perhaps a fair bit more than just a metaphor, too. Coming to a business-context near you, some day real soon now. If not today, in fact… And yeah, don’t expect to survive that little lot without some serious preparation before they hit… Your choice, of course? :-| )

Sounds good? Wish it were so… because there is, of course, a catch – for me, anyway. A little practical problem called income. Or, more precisely, the lack thereof… in fact, in the not-income stakes, it’s pretty close to a perfect storm. For a start, monetisation happens mainly at the moment of ‘now’ – the row-5/row-6 boundary. In other words, the exact opposite end of the ‘why’-ladder to that where I usually work. Oops…

And just to make this part of my economic-life even more fun, although there’s a huge need for this aspect of the kind of work that I do – as can be evidenced by about five-minutes’ worth of looking-around at just about any large organisation – there’s an even more huge ‘anti-want‘ for it. Most of what I show people may be extremely important to them, but at first it’ll often seem embarrassing, challenging, or even downright scary. Oops again…

In short, it’s difficult to explain the immediate value of much of what I do, and most people really don’t want to know anyway, no matter how important it may be to their livelihoods and suchlike. Sigh… Oh well. But this is a fundamental part of everything that I do, so just need some other way to make some kind of income, that’s all. No big deal, really.

That’s about it, I guess.

Oh yes, one other point, about tools and toolsets.

Most of the existing ‘enterprise’-architecture toolsets are… well, let’s be polite and say ‘somewhat challenged’? …when it comes to working across the whole of the real EA continuum, and perhaps especially in terms of creating linkages up into row-2 and above. Most toolsets – and, even more, most notations – are all but unusably constrained for that kind of purpose: most of them sit either in row-3 or row-4, often without being able even to link across that architecturally-essential boundary. Yes, of course there are workarounds and kludges: but that really is all that they are, and just about everyone in ‘the trade’ knows that, too. We need a better solution than this.

So here’s the challenge: to handle the whole of the ‘Why’ question – and, going the other way, the ‘How’ and ‘With-What’ and so on – we must be able to build complete derivation/realisation chains for anything, from row-6 (records of past action) or row-5 (CMDB and the like) all the way back up to row-0 (vision and values) and row-00 (context of all enterprises). Yeah, it’s huge – no question about that. It’s probable there’s no way any single notation would be able to do it, and still make sense. But I do believe that we should be able to define a single metamodel that covers that space and can bridge across any type of notation, and from previous experiments here it really does not look all that hard to do. So I reckon that the the first toolset-vendor that cracks that challenge, and the attendant usability challenge that goes with, stands to open up an absolutely huge new market for sensemaking / decisionmaking tools, and would have much of that market to themselves for quite a while, too. So if you want to know more about that? – and how we can talk business about that? – well, you know where to find me, don’t you? :-)

More on the ‘no-plan Plan’

October 20th, 2011 No comments

Okay. Seems there are indeed times when I have to accept that, yes, it is 3am, and I have indeed been woken up by an idea that isn’t going to let me sleep until I’ve written it down. Oh well. So best just get on with it, I guess.

In a comment to my earlier post ‘Making plans, sort-of‘, Robert Phipps asked:

even though you do not have a plan, [...], you probably have a few themes [...] that will feature regularly, and although we can probably infer some from the tone of recent posts and discussions, perhaps you could offer a kind of ‘version 0.1 cut’ of your new programme. Is it still recognisably EA ?

To answer the last part first:

  • Yes, it’s all enterprise-architecture

Whether it’s ‘recognisably EA’ is probably another question entirely… – depends on who’s doing the ‘recognising’, I guess? :-) Main point is that it does seem to be about a much larger scope and scale than most current ‘enterprise’-architectures: a ‘really-big-picture enterprise-architecture’, if you like.

But yes, there do also seem to be some distinct themes in there. I’ll summarise them here, and then expand on them in separate posts, so that this one doesn’t get too long (and also so I might be able to get back to sleep, too…).

Quickest overall summary, to paraphrase an old Heineken advert, is that “it’s about the parts that other enterprise-architectures cannot reach”. :-) (Probably it’d be more accurate to say that it’s more “the parts that other ‘enterprise’-architectures don’t reach”, and I don’t know why they don’t reach them, but there ’tis.)

  • It’s about the ‘why’ of architecture

Almost all of the current architectures seem to focus on structure, on the ‘How’ and ‘With-What’. In Zachman terms, they also seem to focus almost exclusively on row-3 (‘Logical Model’) and row-4 (‘Physical Model’) with occasional forays up to row-2 (‘Business Model’), but that’s about it. What I want to know about is what happens in the ‘why’ above that, the reasons behind the architecture in the first place – all the stuff that goes on in row-2, row-1, the row-0 that I had to add to understand the idea of ‘the enterprise’, and the row-00 that I seem to be adding now for the ‘really-big-picture’ of where ‘the enterprise’ comes from in the first place. There’s also a strong cross-link there with an emphasis on effectiveness – rather than solely on ‘efficiency’, as in too much of current architecture-work.

  • It’s about architecture-as-story

A theme that’s come up a lot for me over the past few years is on ‘the enterprise as story‘. It’s picked up even more momentum since finding building-architect Matthew Frederick’s ‘two points of view‘ about architecture, one of which was the regular view of architecture as ‘an exercise in structure’, but the other of architecture as ‘an exercise in narrative’. Story also seems to be linked both to the exploration of the ‘why’ of the architecture, and the active, living, expression of that ‘why’. Beyond that, I just know that it feels important, so keep following that thread and see where it leads.

  • It’s about the architecture-as-change

In part this is what I’ve called the ‘business-anarchist‘ theme, but again it’s very tightly linked to that question of ‘why’ in an enterprise-architecture. It’s also strongly associated with the theme that way too many people still seem to avoid, namely the sense-making / decision-making space that in the SCCC-categorisation is described as the Chaotic-domain. I suspect that there’s a huge breakthrough in there somewhere, on the scale that Taylorism was back at the start of the last century, and which we’re sort of skirting around with ‘design-thinking’ and the like. Dunno quite what it is, but I can sense the general shape of it in there somewhere, and also that it’s definitely important.

  • It’s about the dynamics of architecture

This one will still take quite a bit of further exploration and explanation, but it seems to be about how we move between those different sense-making / decision-making domains. It’s also about designing for change – which is going to be kinda important as we head into what’s clearly going to be a period of massive change – and also about breaking free of the dead weight of some frankly daft ideas such as ‘future state’ of an architecture.

  • It’s about people in relation to architecture

This is another screamingly-obvious gap in most current ‘enterprise’-architectures: people barely come into the picture at all. Since one of the core definitions of ‘enterprise’ is that it’s all about people and people’s choices and people’s needs – “the animal spirits of the entrepreneur” – it does seem like it’s kind of an important omission, wouldn’t you think? I’ll freely admit I’m not much of a ‘people-person’, but someone has to address this point in enterprise-architectures, and since this obviously links up very strongly with all of the other themes, it may as well be me… :-)

Enough to answer that ‘no-plan Plan’ question for now, I hope? – more detail to follow on each of these themes, anyway.

So can I go back to sleep, please? :-| :-)

Causal Layered Analysis, SCCC, and Cynefin

October 19th, 2011 2 comments

Why is it that some mornings start off with such a flood of ideas and connections that there’s no way to get it all down and done in the day? Hmm…

[One urgent point first: this is not about Cynefin. I'm not going there: don't worry. It's in the title only because I thought that if you're a Cynefin practitioner, and you don't already know Inayatullah's 'Causal Layered Analysis', you may well want to add it to your complexity-toolbox. If so, the SCCC categorisation (Simple, Complicated, Complex, Chaotic) may help you to hook that technique into what you already do. That's it: you can ignore everything else here. Just a friendly Public Service Announcement for you, that's all. :-) ]

As you may have noticed, I’ve been doing a lot of thinking lately about ‘the wrongs of rights‘, and why I think they’re seriously problematic at every scale of an enterprise-architecture.

On Causal Layered Analysis

What came up this morning was a thought that Causal Layered Analysis [CLA] might be a useful tool for ‘the rights problem’. CLA was originally developed by Sohail Inayatullah around a decade ago, and has since expanded into a sizeable body of theory and practice, especially in the futures-domain. For more detail on the practical technique and the ideas behind it, see Sohail’s original paper on CLA (as published in Futures, October 1998) and the Wikipedia article. Here’s the introduction to the paper:

Causal layered analysis is offered as a new futures research method. Its utility is not in predicting the future but in creating transformative spaces for the creation of alternative futures. Causal layered analysis consists of four levels: the litany, social causes, discourse/worldview and myth/metaphor. The challenge is to conduct research that moves up and down these layers of analysis and thus is inclusive of different ways of knowing.

The way that CLA works in practice is indicated by the paper’s subtitle, ’poststructuralism as method’: we apply academic-style ‘deconstruction’ (from linguistic-analysis etc) at each those four layers, or four ‘ways of knowing’, moving up and down the layers to elicit more information and experiences about and views on the overall context.

[Before reading any further here, I'd strongly suggest having a wander through those various materials on CLA - not least because without doing so, much of what follows may not make much sense. :-) ]

The view within ‘the litany’ tends to be a bit simplistic, a very polarised, rule-based and often Other-oriented view of the world – “they should”, “they shouldn’t be allowed to…” and so on - a relentless ‘litany of complaint’. The ‘social causes’ view tends to be a bit more nuanced, more aware of real-world complications; the ‘discourse/worldview’ more complex again; and… Well, you can see where where this is headed, because it obviously suggests a crossmap with the SCCC categorisation of ‘ways of knowing’:

Which is kind of interesting. And which suggests a whole stream of other potentially-useful crossmaps.

[Cynefin practitioners might want to stop reading at this point, because everything onward from here is an exercise in context-space mapping - a different technique. Some of it may look familiar at times, but I should emphasise that it's not 'legitimate Cynefin'. (Probably not 'legitimate CLA' either, but I doubt Sohail would mind as much.)]

Context-space mapping with domains of Causal Layered Analysis

To extend this context-space mapping [CSM], we can identify distinct ‘phase-boundaries’ between the domains in this ‘stack’, such as:

And we can also crossmap those domains with other views – for example, a Jungian-derived set of categories that align well with the CLA set, the set of sensemaking/decisionmaking tactics from the Cynefin framework, and another matching set of decision-drivers:

  • ‘the litany’ : Simple : inner-truth (‘Priest’) : “sense, categorise, respond” : rule-based
  • ‘social causes’ : Complicated : outer-truth (‘Scientist’) : “sense, analyse, respond” : algorithms
  • ‘discourse/worldview’ : Complex : outer-value (Technologist/Magician) : “probe, sense, respond” : experiment, patterns, guidelines
  • ‘myth/metaphor’ : Chaotic : inner-value (Artist) : “act, sense, respond” : principles, values

This suggests, for example, that ‘the litany’ would have a strong tendency towards over-certain and over-simplified notions of ‘the Truth’, endless blaming of ‘the Other’ without any form of self-reflection or self-analysis, and knee-jerk responses via over-simple categories, usually predefined by some self-appointed ‘Priest of The Truth’ in an opaque and often literally-unprincipled way. Which might kinda suggest a new verb, ‘to murdoch’, as in ‘to murdoch the truth’? (for which the shorthand might be ‘Fox News’? :-| )

[I'm not saying that's 'the truth', by the way: that would itself be an overly-Simple view. Context-space mapping is more a Chaotic-domain technique, a way to elicit ideas that may be of value in a given context, but they may also not be of value in that context. That's the whole key to understanding CSM: its usefulness, but also its risk, is that it depends on having the skills and experience to determine what is or is not of potential value in a context. Please do take care, because misplaced notions about 'true' or 'not-true' can be disastrously misleading here.]

This crossmap also conflicts quite a bit with the standard Cynefin description of the Chaotic domain that kind-of implies the Chaotic is somewhere we’d usually need to get away from as quickly as possible. The CLA mapping here suggests instead that the Chaotic is a valid and important domain in its own right – somewhere that might well be challenging at a deep personal level, but also where we might want to stay and explore for a while, until the depths get a bit too much and we need to come back elsewhere for air. But notice that in context-space mapping, that kind of apparent-conflict is perfectly okay: both views are ‘true’, the concern is more about which view is useful for a given purpose.

Anyway, at present, this is still a single-axis ‘vertical stack’; yet that last crossmap suggests it’s also a kind of two-axis matrix. To resolve that, we can twist the ‘stack’ into a Cynefin-like layout, with a central ‘the-everything’ domain to remind us that both perspectives are ‘true’:

Which is interesting in itself – for me, at least, because it brings up more ideas about how and where and in what contexts to use CLA, and when to switch between the different types of deconstruction that apply in the respective CLA layers.

Causal Layered Analysis, time-compression and social stress

Previous experience with this type of context-space map also suggests another crossmap-overlay, in this case another vertical axis of timescale, from real-time at the base to infinity at the top:

Which for me is a bit of an eye-opener, with important implications for CLA. The point is that any sensemaking and decisionmaking in the Complex or Complicated domains – ‘discourse/worldview’ or analysis of ‘social causes’ – will take time: a fact that will be painfully obvious to anyone who works in those domains. So as the available time gets squeezed – whether because we’re moving towards real-time anyway, or because of social-panic and similar pressures – we end up being forced more and more into the sensemaking/decisionmaking spaces of the Simple and the Chaotic: otherwise known as CP Snow’s ‘Two Cultures‘, the classic worldviews of the sciences and the arts respectively. (We might also note, using CLA recursively, that the assertions of their respective paradigms become more and more extreme as we move towards real-time.)

What this also suggests is that when a culture is under stress, it will automatically tend towards this kind of ‘Two Cultures’ dichotomy between ‘Truth’ (Simple) versus ‘Value’ (Chaotic) - which, yes, is a dichotomy that itself often becomes over-Simple. The ‘Truth’-meme will tend to dismiss anything ‘not-True’ as ‘anarchic’, but its inherently constrained set of categories will, almost by definition, never be sufficient to deal with inherent-uncertainty: hence the kind of ‘collapse into chaos’ described in the Cynefin model. On the other side, the ‘Value’-meme is – again almost by definition – seemingly unlikely to generate any kind of stable categorisation via which a Simple-domain mode can make sense.

What we see in practice is that as the social stress increases and the links between people fragment, those Simple categories of shared ‘inner-truths’ – “what is True for we” - tend to separate out into self-specific ‘inner-truths’ – “what is True for me‘. This also leads a loss of awareness of the necessary mutuality of responsibilities that underpins all social constructs such as ‘rights’, such that ‘our rights’ becomes reframed solely in terms of ‘my rights’: “we hold these truths to be self-evident” morphs into a self-centred demand to the Other to “hold my truths to be self-evident”, and so on.

And without shared-categories, any social structure based on a Simple ‘sense / categorise / respond’ will by definition start to break down. The usual result is a spiralling descent into an out-of-control litany of complaint, first to ‘What’s in it for me?’, then ‘Me first!’, to a fully self-centred ‘Me-only!’, and eventually a truly chaotic cacophony of ’Me! Me! Me!’ – otherwise known as ‘kiddies’-anarchy’. In a very literal sense, the Simple inherently becomes chaotic. And there doesn’t seem to be any direct ‘truth’-based path back from there, other than via some forceful imposition of rule and rules: either the ‘dictator’s gambit’ or, in rarer cases, the ‘Truth of the Prophet’.

Yet from the opposite side of the ‘truth/value’ dichotomy, what does seem to work is a re-focus on ‘inner-value’, on deep-principles and, especially, deep-myth. It has a surface appearance of the Chaotic, but actually develops its own simplicity: a functional and, often, highly-disciplined form of anarchy, rather than a dysfunctional one. Given that sensemaking/decision-making pattern of ‘act / sense / respond’, the very act of expression often means that whatever arises automatically takes on a social form.

Again, from practical experience, these context-specific images seem to act as ‘seeds’ around which directed action can coalesce – much as would happen in a more usual move into the Complex-domain, except that the time-pressures or social-context pressures mean that it actually remains within the ‘pressure-cooker’ of the Chaotic. The more that the focus can be held in this mode of the Chaotic-domain, te more ideas can be created – and the more the emphasis is held on the decision-making guides of the respective principles and values, the more likely it is that these ideas and images will be experienced as ‘of value’ within that context. The ways in which directed-action can coalesce around these ‘seeds’ can sometimes – perhaps often – lead to enough of a structure to enable a Simple-type ‘sense / categorise / respond’ mode of decisionmaking: in other words, something that is more generally actionable than a highly-personal ‘inner-value’. Which, in turn, can provide enough of an anchor for a more balanced and principles-guided way out of the crisis – a ‘values‘-based way back to ‘truth’.

To summarise this in much shorter form, what this suggests is that the key people in a major social crisis are the artists and the storytellers. The military-commanders and managers and the priests – the ‘truth-holders’ who maintain order – may come to the fore before the collapse, or after the recovery has started: but in the midst of the crisis it is those who normally live close to Chaos to whom the baton must be passed.

A practical summary

Cross-mapping Causal Layered Analysis with the SCCC-categorisation and the ‘now’-to-’infinity’ timescale can deliver some useful insights about how to address high-stress social contexts – such as the kind of ‘mess’ that our entire global economics seems likely to be heading into at present. The main points I see arising from the cross-map include:

  • Causal Layered Analysis in likely to be a useful technique in whole-enterprise architecture
  • time-compression (reduced time for decisionmaking, often combined with high-contextual stress) is likely to squeeze sensemaking-decisionmaking into a tight dichotomy between Simple and Chaotic SCCC-domains
  • Simple delivers consistency under high social-stress, up to a critical collapse-point, and the Chaotic appears to be a potentially-dangerous distraction
  • under very high social-stress, Simple tends to collapse into dysfunctional-chaos, whereas Chaotic is usually able to regenerate sufficient basis for rule-structures that restabilise the Simple
  • use CLA in the Simple domain (‘the litany’) to identify risk of collapse: the risk increases with increasing social-fragmentation from ‘we’ to ‘me’
  • use CLA in the Chaotic-domain (‘myth/metaphor’) to identify and support principles and values that can guide directed action during the peak of the crisis

Some points specific to whole-enterprise architectures:

  • identify Chaotic-domain ‘natives’ (people who naturally work at the CLA ‘deep-myth/metaphor’ layer) such as design-thinkers, artists and, especially, story-tellers within the shared-enterprise
  • work with these people to identify and express key principles and values within the shared-enterprise that would be viewed as ‘normative’ – i.e. a ‘preferred direction’
    [warning: these principles and values must be allowed to emerge from the collective shared-space, and must be respected as such - they will fail if imposed, or even appear to be imposed, from 'outside']
  • ensure that the usual ‘truth-holders’ are aware of and accept that there is a critical point at which they must let go of ‘control’, must allow the Chaotic domain to be what it is, must relinquish authority to the ‘story-tellers’, and must accept and renegotiate with the ‘new order’ that arises out of the ‘guided-chaos’
    [warning: refusal to follow this long-proven success-pattern, or attempts to 'take control' too early in the transit through the Chaotic-domain, will guarantee failure for everyone concerned, including the 'truth-holders']

In effect, this is a method to define a governance-process for use in contexts where a conventional rule-based approach to governance will naturally break down – an interesting architectural recursion!

Anyway, enough for now: over to you for comments/suggestions etc?

Making plans, sort-of

October 18th, 2011 3 comments

Okay, I’ve moved on to a different garden: what next? What’s the plan?

Uh… probably that ‘The Plan’ is that there isn’t one? In fact that’s the whole point?

(Or, if you simply must have a plan, I could paraphrase a former colleague and say that the plan is to not have a specific plan.)

Why? Simple reason, really: the purpose of a plan is to control something. And since ‘control’ is itself little more than a rather forlorn myth – especially in this kind of context – then it really doesn’t make sense to have a plan, because ‘control’ doesn’t make sense either.

I do have a sense of the direction I’m headed, though. Call that ‘a plan’, if you like. Sort-of.

It’s still enterprise-architecture. But a much bigger view of enterprise-architecture than you’d normally see associated with that term.

[As an aside, one of the joys of this shift is that I won't have to waste any more time arguing with the IT-obsessed and, now, the business-obsessed, about their misuse of the term 'enterprise-architecture'. I know it's wrong, they know it's wrong, everyone knows it's wrong, and just about everyone knows the damage that that term-hijack is causing, too. But hey, if they really need to keep on 'pissin' in the pool', best to just leave 'em to it, I guess. At least when you come here, you do know that when I talk about 'enterprise architecture', I do mean 'enterprise', and 'architecture', and the way they fit together - and not some piddling point about how two IT-boxes talk to each other. Unless we do need to talk about that. Which we do sometimes, of course. :-) ]

What I’m really aiming at is the architecture of the biggest enterprise we have: the human enterprise. All of it. Which takes place within a broader ecosystem, usually referred to as ‘this planet’ or suchlike. Which is, yes, kinda big…

[In Twitter and elsewhere I'll use the hashtag #rbpea to indicate this type of 'Really-Big-Picture Enterprise-Architecture'.]

Why? It’s because I can see there are some big, big, BIG architecture-type questions that just about no-one else seems to have addressed so far, if at all. Or even noticed, in most cases. Kind of ‘oops…’, if you like. A very big ‘oops…’.

Which means that someone needs to be doing something about that ‘very big oops…’. And I look around, and I can’t see anyone else doing it, or putting their hand up to do it. Which, uh, kinda suggests that it’s my turn to do something about it. Yikes… Yeah, kinda challenging, coming face to face with that…

It doesn’t mean I’ll necessarily be much good at it: others would probably be a lot better for this than I am, no doubt about that. But it’s clear that someone needs to hold the fort for now: and right now that ‘someone’ seems to be me. Oh well…

I certainly don’t claim to have ‘the Answers’; at the moment I’d barely claim to have more than a few good questions. But at least it’s something. And I do have some relevant skills and experience, so in that sense I do have some ’response-ability’ here. Hence, in that sense, my responsibility.

So that’s the ‘plan’, really: be responsible. See what I see, hear what I hear, feel what I feel, and then literally ‘be response-able’ about that. Be like Wangari Maathai’s hummingbird – or perhaps, in my case, more like a weary, wary old toad – just doing the best I can.

Not a big plan. Not a complicated plan, with a nice big complicated roadmap from ‘as-is’ to ‘to-be’ and crop-circles an’ all that, like what all those realproper certififificateded enterprise-architects do.

But a plan. Sort-of.

Hmm…

There’s one part of this plan, though, that a fair few people may not like – and I perhaps ought to apologise for that in advance. (Though might be better to just stop apologising for everything anyway?) It’s just that being responsible also means being honest: and being honest about what I see is going to annoy a few folks – because to be blunt there are a heck of a lot of ideas and actions out there that are just plain dumb. Stupid: the definitely-not-a-good-idea kind of stupid. Often the darn-lucky-if-we-survive-this-one kind of really stupid, too. Sorry, but it’s true.

One example of that kind of ‘really-stupid’ is the notion of ‘rights‘, which just does not and cannot work, no matter how much people try to kludge to make it it look as if it does. It’s bullshit: it’s a ‘kiddies-anarchy’ view of the world, built around evasion of any notion of responsibility. And we need to stop pretending that it’s anything more than that – so that we then do have a chance to rebuild something that actually can and does work.

Ditto the entirety of what’s laughably called ‘economics‘. Ditto the whole notion of ‘intellectual property’ – or most any current form of so-called ‘property’, for that matter. Ditto, behind it, the entire concept of ‘possession‘. All of us know it’s all bullshit, a made-up fantasy to prop up the pretences of people whose idea of ‘making a living’ consists almost entirely of untrammelled theft – an ‘economy’ based on theft-without-end. Gosh: that’s an ‘economy’??? – doesn’t look like one to me… not in any sane sense of ‘economy’ that I’ve ever heard of, anyway… So why not say so? – before we really do all end up in drowning in this bullshit?

Sigh.

In that old fable of ‘the Emperor has no clothes’, it’s a naive kid that unknowingly calls everyone’s bluff, by saying the truth about what he see. But I’ve come to realise that in reality it isn’t some innocent kid: it’s a grumpy old toad like me. Which means that sometimes – often, perhaps – some people ain’t gonna like what I say about what I see. Too bad. Sorry, ’bout that, but there ’tis: there are only two choices here – it’s either be honest, or don’t bother, and from now on I’m a lot clearer about which one of those two I need to pick.

One thing I won’t do is put anyone else down. I’ll challenge the bullshit whenever I see it, and challenge hard about it at times (and expect others to challenge me about that, too): but it’ll always be about the ideas, the thinking, the action – not the person. I promise you that. So if you find yourself ‘taking it personally’ about something I’ve said, please look closely at yourself first, and before you come out all-guns-blazing at me – because it’s in that ‘taking it personal’ that you’re most likely to learn the most, and most likely to find out who you truly are.

Anyway, down to it. That’s the plan, sort-of. And yes, there’s a lot to do – and a lot to talk about with you, too, if you wish?

Women’s rights? – just say No!

October 17th, 2011 2 comments

You what? “Say no to women’s rights” – you’re kiddin’ me, right? What kind of misogynistic claptrap is this…?!?

I’ll admit it: I’m being deliberately provocative here. (Did get your attention, though, didn’t it? :-)  And don’t forget I did warn you that what I’m doing these days could be a lot more challenging for many folks? – well, this is what that looks like. :-)  )

So cool it, okay? Calm down. It’s almost certainly not what you might think I’m saying. And don’t panic: ultimately this is more about a practical design-issue in ‘big-picture’ enterprise-architectures than about anything else. Serious, sure: but not misogynistic. Honest.

It’s true that there are specific problems around all closed-category ‘rights’ such as purported ‘women’s rights’ and the like – and I promise I’ll come back to those later. But that isn’t the real point here anyway. The real point is this: the whole concept of ‘rights’ could well be one of the most disastrous mistakes that humans have ever made. And we need to find a way back out from that mistake if we’re ever to achieve some kind of sustainable society.

In terms of well-meant stupidity, the notion of ‘rights’ is right up there with the toffee spear [thank you Terry Pratchett!] and the lead balloon: it doesn’t work, it’s never worked, in fact can’t work, because its cause of failure is built right into its very roots. Scrambled misunderstandings and misuses of the notion of ‘rights’ represent a huge failure-risk, right at the roots of all of our current ‘really-big-picture enterprise-architectures’. And to be blunt, the concept of ‘rights’ is so riddled with calamitous unintended-consequences that we really need to remove it, totally and permanently, from every aspect of every law in every land.

An assertion to which, at present, you might well disagree.

Which is fair enough, of course.

But perhaps allow me to explain?

(And yes, as usual, this is going to be a bit long… but I think you’ll find it worthwhile.)

Read more…

Getting down to work in a different garden

October 16th, 2011 5 comments

When I said I was moving on, in the previous post ‘Time for this on toad to move on‘, yes, I was serious: I’m moving out of mainstream ‘enterprise’-architecture.

Am I giving up? No, not at all.

Am I actually leaving the entire enterprise-architecture domain? Nope. (Sorry to disappoint a few folks there, but you’ll just have to put up with that. :-) )

So what exactly am I doing, then?

All I’m doing here, metaphorically speaking, is that I’m moving along the road a bit: a few metaphoric houses up the road, if you like. Similar sort of work to what I’ve always done, in many ways, but a much bigger picture this time. A much bigger picture. I’m not going to be looking (much) at the ‘enterprise’-architecture of some small bits of detail-level IT any more: I’ll be looking at the ‘enterprise-architecture’ of the whole darn planet…

Arrogant sucker, ain’t I? :-)

In a way, yeah, of course it is, to say something like that. But if you look around on this blog and elsewhere, in effect that’s what I’ve already been doing, for years. All that’s really different now is that I’m making it a bit more explicit.

And to be blunt, looking around a bit, it really does feel as if I’m one of the few people anywhere who has a freakin’ clue about what’s really going on out there (answer: an MQ-9 mythquake [kind of like a worldwide Richter-9 earthquake, only worse]), what chance we have to stop it (answer: none at all), what won’t work (answer: just about everything we might think of as ‘normal’ or ‘business-as-usual’), and what might work (very-tentative-suggested-answer: something on the lines of a responsibility-based service-oriented enterprise model for a global economics, with systematic eradication of any concept of possession – including all concept of ‘rights’ – and total restructure of every possible aspect of politics at every level. In other words, just a few minor changes here and there… :-) ). Seems like there might be a real need, then, for someone with my kind of background in futures, social-dynamics, skills-development, creativity, complexity, innovation, sensemaking and strategy, across a whole swathe of different companies, climates, cultures and continents. Oh, and there’s also enterprise-architectures, of course: reckon that might possibly be useful, too.

Yes: a real big need for that.

Kind of a big anti-want for it, though.

A very big anti-want.

Oh well.

But no problem, really. Do I think I can make a living out of it? Nope, of course not: I’m not that crazy. But I’m not making any kind of viable living out of enterprise-architecture, either, so what’s the difference? As long as I can pay my way somehow in this increasingly-insane ‘economic system’, that’s all I’ll need. And given that I’ve survived somehow for all these years, without ever having suffered the indignity of being a so-called ‘permanent’ employee, I reckon I’ll manage to keep going for a while yet. Somehow. Doesn’t really matter that I don’t know how: the way things are going, pretty soon no concept of a ‘plan’ is going to make sense any more, so perhaps I’m just getting in early to beat the rush? :-)

Yeah, sure it’s lonely at times: I don’t have any real support at all, no family, no partner since literally decades ago, and at my age pretty unlikely ever again. Good: it means that there’s no-one else to get hurt on my behalf if I screw things up.

Sure it’s scary, desperately insecure: I don’t even have a home of my own any more. Good: nothing particularly to lose, then; nothing of that kind that can be used as leverage against me. And I can just up-sticks and go anywhere that I’m needed. Easy. (In principle, anyway… :-| )

I’m useless at organising anything, events, stuff like that. Good: instead of desperately pretending that I can do everything myself, let other people do that stuff instead – they’re much better at it than I’ve ever been or ever will be. Just do my part of the work, and let others get on with theirs. Simple. (Interesting challenges on trust, of course… :-| )

Turn every obstacle into an opportunity. Live this stuff that I’ve been talking about: rather than ‘making a living’, much better to go for ‘making a life’.

Crazy? Sure. Of course it is: never said it wasn’t. But then I come out of a family-background with a long anarchist-style tradition (of the more constructive if occasionally-quixotic Quaker variety, rather than the brainless bomb-throwing kind), and it’s about time I put those principles into real-world practice. Time to give something back – especially as, at age 60, I probably don’t have that many years left in which to do so. That fact matters, a lot. It also brings its own rather interesting sense of urgency…

So what does all this mean, in plain, ordinary, everyday terms?

Various things I won’t be doing:

  1. I won’t do any more work here on detail-layer analysis of IT-oriented ‘enterprise’-architecture such as TOGAF or Archimate (unless anyone specifically asks me for an opinion or whatever).
  2. I won’t be presenting myself for any more contract-work as an ‘enterprise-architect’. (I’ll still be available to do spot-work commercial consultancy or training for most types of EA, in just about any industry that isn’t finance, banking or insurance – but I will expect to get paid for that, every time.)
  3. I won’t offer any more ‘free’ advice on enterprise-architecture or whatever to people who can darn well afford to pay for it. (I’ll still be more than happy to help anyone in any other way – especially any of the upcoming ‘new generation’ of enterprise-architects.)
  4. I probably won’t be going to any more ‘enterprise’-architecture conferences, not least because I won’t be able to afford it (unless someone pays at least my expenses, of course).
  5. I won’t pander any more to people who to me seem arrogant, bullying, unwilling to think, and otherwise acting in an asinine or irresponsible manner (and yes, there’s been a lot of them I’ve put up with way too often over the past few years…)

Various things I will be doing:

  1. I will be doing a lot more research and exploration on ‘big-picture’ themes, developing new types of tools and techniques to tackle those issues in a much more constructive way than as at present; and working with others to develop new toolsets and training-materials for these needs. (It’d be nice if someone else paid for some of that work, but being realistic I wouldn’t expect it, unless anyone else that I’m working with is getting paid for it too.)
  2. I will be doing various types of consultancy-work with non-profits, citizen-groups and other organisations that are reaching towards a more constructive world. (Again, it’d be nice if I got paid to do some of that, but I’d only expect it from commercial organisations or government bodies, who should be able to afford to subsidise some of that other work at least.)
  3. I will show the EA community and others how to apply those ideas, tools and techniques, within the conventional business context, such as with Enterprise Canvas and the like. (It would likewise be nice if sometimes people would at least offer to pay some of my expenses for doing this, but I do acknowledge that there are too many of us already in this same boat that I am with regard to ‘real-EA’.)
  4. I probably will be going to a wide variety of conferences and other gatherings on broader-scope societal-change topics. (As ever, the real limit here will be my probable near-nonexistent income: so if you really want me at your gathering, please do find some way to subsidise my travel-expenses at least.)
  5. Much of my work and writing will be a lot more ‘political’ and challenging for a lot more folks: in which case, sorry, but that’s just too bad, because none of us can afford to tolerate outright irresponsibility and abuse any more. (I am very clear about what is and is not abuse in the social context, by the way: see the ‘manifesto‘ on that, from my book Power and Response-ability.)

So that’s it: getting down to work in a different garden – a garden that’s a rather better fit, than that of current mainstream ‘enterprise’-architecture, for this admittedly somewhat-strange kind of toad.

Comments / suggestions / requests, anyone?

One more try…

October 6th, 2011 6 comments

Oh well. The past couple of posts on a ‘thought-experiment‘ in using enterprise-architecture methods to guide a fundamental rethink of economics both seem to have gone down like the proverbial lead-balloon. Fair enough. But I guess I’ll do one more try before going back to more conventional enterprise-architecture themes. (If anyone is interested in this, we can always come back to it later if need be.)

So: here’s the background.

No-one would doubt that, globally speaking, we all have a few problems at present. Global financial crash, some serious environmental overshoots, an evident reshuffle going on in the global power-positioning between various nation-states, and increasing social unrest even (or perhaps especially) in so-called ‘developed’ countries.

Yet those are almost trivial compared to what any competent futurist could see coming up on the horizon. Seriously.

So much of “Seriously.”, in fact, that there’s no possible way that we’d still be able to survive long-term – or even medium-term – with what we currently think of as ‘business-as-usual’. And I don’t just mean business-survival or suchlike – I mean survival. Period.

Hence we’re talking about an urgent need here for some truly fundamental changes. Not just minor tweaks of the deckchairs on the Titanic.

We still see lots of attempts at such ‘tweaking’, of course. The most popular seems to be about trying to tweak individual parts of the existing money-system – which by now everyone knows isn’t going to work. Perhaps the next most popular type of tweak is the search for ‘alternative currencies‘. Yet all of those ideas fail at the first hurdle, because the real source of the problem goes much deeper than that. Trying to build yet another structure on top of something that already doesn’t work is kinda futile, really…

The real problem is about possession. But it isn’t about who has the money, or who possesses the property: those kinds of problems are ‘fixable’ by ordinary political means. No: the real problem is the entire concept of possession itself. And that’s a lot deeper than just politics: that one really is fundamental.

And the problem is that possession doesn’t work. It never has. That’s the whole point. The notion that “possession makes the world go round” is a total delusion: most times, possession is what makes it go stop. Which, ultimately, is why it guarantees a world that doesn’t work. (Like now. Only worse.)

‘Possession’ is a screaming toddler’s refusal to share – a refusal to accept that the complexities and responsibilities that make a social world viable are always mutual, and must necessarily apply to everyone.

To be blunt, the myth of ‘possession’ arose when some foolish parent failed to pacify and placate a selfish, self-centred, screaming child. Kind of embarrassing to realise that so much of our vaunted ‘world-economy’ has its roots in the nursery, in the possessive temper-tantrum of a child lost in the ‘terrible twos’. Most children do grow out of it, eventually; but some don’t grow out of it at all – and that’s where the problems start…

Unfortunately, too many two-year-olds learnt that screaming and stealing and hitting people and holding onto things that they don’t need will seem to give them ‘control’ over others. The screamers do indeed ‘get results’, for themselves, for a while – but only by making it harder and harder for everyone else to sort out the resultant mess.

More unfortunately, it’s very addictive: it gives apparently-good results in the short-term, but at the cost of screwing things up in the longer-term.

Even more unfortunately, it’s also very infective: when stealing ‘wins’, who wants to be the ‘loser’? Which is why, some 5000 years or so after this mistake first became established - apparently starting within a small sub-clan somewhere in what later became called Mesopotamia – we now have an entire global structure that actively rewards even the most obsessive self-centredness, and actively punishes almost any form of responsibility. Which is why we now have a global economy and a global environment right on the brink of total collapse. Oops…

So, what do we about it?

Let’s start right from the beginning:

The core foundation of all economics and social structures is a ‘value-network’ of interlocking mutual responsibilities.

That part of ‘the economy’ does still work. And we know it works, because we can see it do so in many different contexts and at many different scales, from high-functioning households to the internals of high-functioning businesses, and in most of the now-few ‘traditional’ societies that have so far managed to withstand the ravages of ‘development’.

A possession-based economy is, in effect, a dysfunctional overlay on top of a responsibility-based economy. To be blunt, a selfish-child’s version of an economy, in which everything is deemed to be centred solely around themselves. (Technically, it’s a ‘subject-based’ model: all others are deemed to be subjects of self.)

The fundamental basis of a possession-economy is that it ignores or rejects outright many of the mutual-responsibilities that make an economy viable and sustainable over the longer-term. In effect, it ‘sweeps the mess under the carpet’, and attempts to conceal the mess via a myth of ‘infinite growth’. Yet those responsibilities don’t simply disappear because we ignore them: they’re still there, still gathering metaphoric interest (to use the monetary term). So when the myth of ‘infinite growth’ hits up against the real-world’s finite limits – which is what’s happening now – the whole thing is going to come apart at the seams. At that point, the only viable option is to reinstate what does actually work: a responsibility-based economics.

Which means that we’ll have to dismantle the entire superstructure of possession, and everything built on top of that as well; and then rebuild a new set of structures pretty much from scratch, starting from right down at the root-level, and then building upward again from there. Which is definitely a non-trivial challenge: but we really do not have any choice about that. (If we want to survive, that is…)

The catch is that the change-over has to be total: no exceptions at all. Possession is highly-addictive, and fatally-infective: if we allow any of it to remain, it will destroy the economy all over again – and we won’t be able to survive another mess like this one. There’s no getting round that fact: it really is all, or nothing. Literally.

Which where it gets kinda scary…

Possession has to go. Perhaps doesn’t sound so bad at first, because it might seem too abstract to matter. But we mean that this applies to all notions of possession, in every one of its real-world forms. No exceptions. No exceptions.

Which means barter has to go too, because barter assumes that we must already possess something, in an exclusive sense, in order to be able to exchange it for something else.

Which means that money, or currency in any form, also has to go, because in effect that’s just an overlay on top of barter.

Which means, among other things, that the entire monetary-system has to go; the entire banking-system and finance-system has to go; the entirety of microeconomics, the entire system of pricing and valuation, yes, that all has to go too. And the entire tax-system has to be re-thought from scratch, along with the entire social-benefits system, the fundamentals of the insurance-system, the fundamentals of most medical-care systems, the fundamentals of most forms of trade, and much, much, much more.

The entirety of the property-system needs to be restructured from scratch, refocussed around responsibilities: in a responsibility-based economy, we own something not because we claim to ‘possess’ it, but because we declare and demonstrate responsibility for it.

Yep: this isn’t something that we can fix up with a few minor tweaks here and there – which is all that most people seem to be aiming for at present. It’s big. Really big. Huge. And yet it’s probably the only chance that we have to get out of this mess.

And just to make it even more fun, we also have to remove all forms of possession in the social sphere. Of which the most important, most pervasive, and most pernicious, is the concept of ‘rights’. (Ouch… not going to be popular for saying that, am I? :-( )

Yet the blunt fact is that ‘rights’ aren’t real: they only exist because of the mutual responsibilities that create the conditions that we want when we talk of ‘rights’. And the other blunt fact is that most so-called ‘rights’ are actually little more than a sneaky method to evade key aspects of the mutuality of those responsibilities, and attempt to offload the responsibilities onto everyone else. Which is, technically, a form of abuse – and hence, in many cases, a fully state-sponsored form of structural abuse against those who are deemed not to have the respective ‘rights’. Which is why things often don’t work very well – especially whenever someone insists on bringing their purported ‘rights’ into the picture… Most so-called ‘human rights’ exist solely to compensate for someone else’s so-called ‘rights’: and the only viable way to sort out the resultant shambles is to get rid of the whole mess of ‘rights’, and focus on the responsibilities instead.

In short, the entire notion of ‘rights’ is a form of possession – or more often the ‘anti-possession’ of a claimed absence of responsibility. Which is why ‘rights’ have to go, too.

Yes, I’m serious: no rights. For anyone. Anywhere. Ever. Instead, we have to replace every single purported ‘right’ with social-structures that are based on the actual underlying mutual-responsibilities, to deliver the same overall results, and more. (That’s not hard to do, by the way: most businesses do it internally all of the time, in one way or another. Yet for many people, though, the ending of the delusion of ‘rights’ is definitely going to be the hardest part of this to face…)

So: no possession, no barter, no money, and no rights. Think that might mean a few changes to most our existing institutions, then…?

Which, in turn, is why most of those institutions aren’t likely to be much help here either:

  • Would you trust a banker to supervise the end of the entire banking-system?
  • Would you trust a lawyer to supervise the end of most current law?
  • Would you trust an economist to rethink the entire economy?
  • Would you trust a government to rethink the entire nature of government?

Hmm… probably not?

So who could do this work that so obviously and urgently needs to be done?

It’s going to need someone with a solid background in futures. Most futurists, though would, only deal with the abstract, the future – they don’t deal much with the nitty-gritty of ‘the now’.

It’s going to need someone with some solid experience in negotiation, in governance, and design for governance. A lot of people in the social-work space could do that – but they usually don’t have much experience of futures, or of dealing with anything that isn’t primarily about people.

It’s going to need to need a total re-think of business-processes, business-models and business in general, in just about every possible field of work. Most business analysts could do that, if it was all about money – which it isn’t. Which kind of rules them out for this work as well.

It’s going to need to cross an enormous scope – in a way, it’d be literally everything. Not a good role for single-domain specialists, then.

Which kinda bring us back to the skillsets of the enterprise-architect: futures-oriented, but practical; people-oriented, but with a solid grasp of the technical too; a lot of experience with re-thinking every aspect of business, outside of a purely money-oriented scope; and above all, consummate generalists.

So yeah, does kinda look like the ball’s in our court, doesn’t it?

Hmm…

Comments, anyone?

A simpler version of the ‘EA-governance thought-experiment’

October 5th, 2011 No comments

The previous post ‘Governance in a responsibility-based enterprise-architecture‘ was a bit long… as usual… So here’s a (somewhat) shorter-form version of the same ‘thought-experiment’ about an EA-based approach to governance and law, laid out in step-by-step format, and without the perhaps rather lengthy explanations that are in that post and the other posts that preceded it.

Step 1: The aim of the ‘thought-experiment’ is to devise a form of governance for a responsibility-based economics for an enterprise of any scale. What we’ll be working on during this thought-experiment is identifying the core constraints for a ‘to-be’ architecture for that requirement.

(Ultimately, we’d need to be talking about governance for economics at a global scale, but it might be best to start with something a bit smaller: your own organisation, for example, in relation to its industry and business-context.)

Step 2: For the purposes of the thought-experiment, take it as a given that any claim of ‘possession’, in any form whatsoever, will cause failure of the respective economic system in the medium- to longer-term. We must therefore class all forms and variants of possession as ‘disallowed’ from the to-be architecture.

(See the previous posts for the background to this assertion. It does happen to be true, but for now let’s bypass any argument by saying that we’re just using it as a nominally-arbitrary assumption for a thought-experiment.)

Step 3: For the purpose here, take it also as a given that possession, and hence all of its overlays, is itself an overlay on top of a responsibility-based economy – a structure of interlocking mutual responsibilities. Because of this, everything that would perhaps more usually be described in terms of possession or its derivatives – the ‘disallowed’ items from the previous step – may instead be described in terms of mutual responsibilities.

(Again, see the previous posts for the detail on that, but for now just take it as an assumption “solely for the purposes of the thought-experiment” etc.)

Step 4: Outline a ‘to-be’ architecture whose core content consists of the responsibility-based replacements for all ‘disallowed’ items. No exceptions can be permitted, because any instance of a possession-based model will inevitably ‘infect’ and eventually destroy the sustainability of the responsibility-based model.

– Step 4a: All concepts of exclusive-possession are ‘disallowed’; societal management of those resources must be described in terms of personal responsibilities for and to those resources, and interlocks between mutual responsibilities for the use (‘exploitation’) of those resources, including all responsibilities to others either elsewhere or elsewhen.

– Step 4b: All concepts of ‘anti-possession’ – a purported ‘right’ to not be responsible for some aspect of a managed resource – are also ‘disallowed’; governance-mechanisms should be defined so as to ensure that the respective personal and/or mutual responsibilities are not evaded.

– Step 4c: All concepts of possession of inherent priority, privilege or ‘entitlement’ are ‘disallowed’. (Note that this means that, by definition, all concepts of supposed ‘rights’ must be ‘disallowed’ – including all purported property rights, right to free speech, right to silence, women’s rights, etc. Which, yes, is going to be seriously challenging for a lot of folks… but for now, play safe, and keep reminding people that this is ‘only a thought-experiment’.) Instead, identify the mutual responsibilities that underpin and/or are evaded in order to create the context for each purported ‘right’ at present, and – as for ‘anti-possession’ – devise governance that would resolve and prevent evasion of mutual-responsibilities in that context.

– Step 4d: From 4a and 4c, all concepts of exclusive ‘property rights’ are ‘disallowed’: this includes physical-property, real-estate, land-title, so-called ‘intellectual property’, brands, cultural-stories and the like. Note that in effect this also includes beliefs about ‘possession of the truth’, such as are common in many forms of law, and in scientism and in similar models of religious or quasi-religious belief. Identify the mutual-responsibilities and evasions of responsibilities that underpin all of these ‘possessions’, and sketch out forms of governance that do also acknowledge and respect people’s emotional and spiritual attachment to things, to places and to ideas.

– Step 4e: All concepts of ‘possession’ of others are ‘disallowed’. Note that such concepts are commonly either explicit or implied in many social relationships, such as employment-contracts, marriage, notions of ‘custody’ of children, etc. As above, identify the actual responsibilities that would be required in each case – taking into account the fundamental differences that would apply in a non-possession-based economic and societal model – and sketch out governance that would support those responsibilities and their mutualities.

– Step 4f: Scan language in use within the context, for possessives such as ‘my’ , ‘your’, ‘his’, ‘hers’, ‘their’, ‘its’, ‘the company’s’ etc, to identify any implied forms or assertions of ‘possession’. All such forms would be classed as ‘disallowed’, as above; identify, document and model the underlying mutual-responsibilities, also as above.

– Step 4g: All concepts of barter presume the existence of a possession-based model of ‘right to exchange’, and hence are automatically ‘disallowed’. Identify the mutual responsibilities implied by any barter-exchange, and devise alternative mechanisms – and governance for those mechanisms – that are based on the actual underlying responsibilities.

– Step 4h: All concepts of ‘currency’ (including money, tokens, time-based currencies, money-based taxes or fines etc) represent purported possession-based ‘rights to resources’, and hence are automatically ‘disallowed’. As for barter above, identify the mutual-responsibilities – and, often, evasions of responsibilities – that underly such concepts, and devise alternative exchange-mechanisms and governance that are based on the actual underlying responsibilities.

(Note that all of the above is the minimum that would need to be in place in order to create and maintain a viable and sustainable economy. A lot of this might no doubt seem seem seriously scary, but it’s essential to realise that there can be no exceptions here. We can’t cling on to some favoured part of the possession-economy, because any remnant part of the existing possession-based structures will inevitably destroy everything – there is no way round that bald fact. Hence the work here.

Don’t forget that, by definition, every form of ‘possession’ and every so-called ‘right’ is actually based on mutual-responsibilities: the responsibilities themselves are rarely acknowledged, and the mutualities of those responsibilities even less so, yet without them, the ‘right’ or whatever would not and could not exist. To illustrate this, try a very simple exercise: take that classic US description of ‘the right to life, liberty and the pursuit of happiness’, and identify the responsibilities that underpin each of those ‘rights’. In reality, every ‘right’ is an arbitrary fiction; but the responsibilities that underly them are real. Hence why we really are best off by discarding the entire concept of ‘rights’, and keep a firm focus on the real responsibilities instead.)

Step 5: Sketch out mechanisms of exchange, and forms of governance for such exchange and relationship, that fully enact and support all of the mutual-responsibilities identify within all the work of the previous step. Document and model all of this as a ‘to-be’ enterprise-architecture for the respective scope.

(Most of this is a straightforward ‘to-be’ architecture-modelling exercise: it’s focussed on governance rather than, say, IT-applications or physical infrastructure, but the principles and process are exactly the same as usual.)

Step 6 (optional):  Map out an ‘as-is’ architecture for the same scope, based on the various current possession-based structures.

(This again should be straightforward: in essence, it’s just describing what we already know and, uh, love…)

Step 7 (optional – requires Step 6): Develop a gap-analysis between ‘to-be’ and ‘as-is’, to identify requirements for change from the present context to a viable and sustainable responsibility-based socioeconomic model.

(This is the part that gets seriously scary for a lot of people… Notice how many existing institutions simply don’t exist any more in the ‘to-be’ model: banks, insurances, pensions, monetary taxes, most concepts of ‘valuation’, the entire money-system, large chunks of the legal system, large chunks of current education, religion, science, and much else besides. What’s interesting is what doesn’t change: for example, most market transactions still have to happen somehow, but via a responsibility-based model rather than via ‘rights of exclusion’.)

Once all of this is done, documented, discussed with stakeholders and the rest… – only then can we sensibly start talking about possible ‘solutions’, ‘roadmaps for change’, and the like.

(Again, this is standard architecture-practice: other than for Agile-style exploratory experiments, we don’t talk about ‘solutions’ until the requirements are properly understood. There are way too many people wanting to rush off into some form or other of instant-’solution’ – particularly around would ‘alternative-currencies’ and the like – but it’s a complete waste of time and effort unless and until this work is done…)

Oh, and in case you wondered whether any of this is feasible? – if so, perhaps take a look at some the various state-wide or nation-wide emergency-management legislation scattered around the globe…? In Australia, for example, the person in charge of a declared emergency already has the legal right to take possession of anything at all “as he sees fit”, offering only “such compensation as he sees fit”: and there’s nothing whatsoever to stop a government declaring a national-scale emergency and literally taking possession of the whole country – with no payment required at all. The same will almost certainly also be true for your own country… interesting, huh? :-)

Anyway, try this out for yourself, if you would? – and let me know what insights arise for you in doing so, perhaps?