Category: Complexity / Structure

Structure, operation and modelling of large organisations

The relationship is the asset

“Our people are our greatest asset!” How often have you heard that phrase? How often have you used that phrase yourself? But how often have you stopped to think about what it means? – and what it implies in real

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Sensemaking and the flocking of Boyds

It began with an octopus; wandered into an accidental remark about “a flocking of Boyds”; and then drifted off somewhat sideways from there. But seems that this crabwise shuffle may be leading somewhere useful – for my current explorations of

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Service, product and architecture terminology

This one’s a follow-on to the ‘Service, product, service‘ post, but with an emphasis on the role of architecture-terminology itself, rather than any specific item referred to by that terminology. This starts with a private LinkedIn-message that a colleague sent

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Service, product, service

What’s the relationship between product and service? And if, as in the Enterprise Canvas model, we assert that ‘everything is or represents a service’, what then is a product? The short-answer is that a product is a ‘frozen’ service – a

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Sensemaking: Down in the dungeons

Following on from the previous post ‘Sensemaking: Into the void‘, what’s a good everyday analogy or example on how to develop our skills in sensemaking and strategy? In particular, how to understand, apply and use the ‘sense, make-sense, decide, act‘

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Sensemaking: Into the void

How do we make sense when we don’t know what’s going on? What happens when we find ourselves diving into ‘the void’ of the unknown and uncertain? And what can we do there, to make enough sense of ‘the unknown’ to make useful

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Insights on SCAN: The dangers of belief

And now, the last part in this brief series on insights about the SCAN sensemaking / decision-making framework that arose whilst working on our clean-up, for more general use, of the tools in the inventory. This time it’s about how

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Insights on SCAN: Rethinking OODA

Yet another in this theme of insights about the SCAN sensemaking / decision-making framework that arose whilst working on clean-up for more general use of the tools in the inventory. This time, it’s about a crossmap between SCAN and John

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Insights on SCAN: Emphasising the question

Another one in this theme of insights about the SCAN sensemaking / decision-making framework that arose whilst working on clean-up for more general use of the tools in the inventory. This time it’s a set of nice simplifications that become

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Insights on SCAN: Managers and masters

Continuing on with this theme of insights on the SCAN sensemaking / decision-making framework that arose during our work on cleaning up our inventory of tools for change. This time it’s a follow-on to the previous post about ‘reducing the

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