Culture, remarkable

What is culture? Can we change it? And should we? A whole stream of insights on this arising from an innocuous-seeming tweet this morning from Shawn Callahan: Culture is when something happens and it’s not remarkable. Culture is what we

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Sensemaking: Into the void

How do we make sense when we don’t know what’s going on? What happens when we find ourselves diving into ‘the void’ of the unknown and uncertain? And what can we do there, to make enough sense of ‘the unknown’ to make useful

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Insights on SCAN: The dangers of belief

And now, the last part in this brief series on insights about the SCAN sensemaking / decision-making framework that arose whilst working on our clean-up, for more general use, of the tools in the inventory. This time it’s about how

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Insights on SCAN: Rethinking OODA

Yet another in this theme of insights about the SCAN sensemaking / decision-making framework that arose whilst working on clean-up for more general use of the tools in the inventory. This time, it’s about a crossmap between SCAN and John

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Insights on SCAN: Emphasising the question

Another one in this theme of insights about the SCAN sensemaking / decision-making framework that arose whilst working on clean-up for more general use of the tools in the inventory. This time it’s a set of nice simplifications that become

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Insights on SCAN: Managers and masters

Continuing on with this theme of insights on the SCAN sensemaking / decision-making framework that arose during our work on cleaning up our inventory of tools for change. This time it’s a follow-on to the previous post about ‘reducing the

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Insights on SCAN: The bubble-metaphor

In the work we’re doing to make the ‘bucket-list’ of sensemaking-tools more accessible to general users, occasional insights arise that make the tools themselves richer and more powerful. There’ve been a bunch of those recently from our work on SCAN,

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‘Tetradian on architectures’ videos

Yay! Today is the launch for my new ‘Tetradian on architectures‘ video-channel on YouTube! (Yes, I promised to get started on this about a year ago, but it’s taken me this long to work out how to do it…) Each video

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Guiding the dance of change

How do we work with change? How do we deal with change? Or cope with it? Perhaps a better metaphor would be to dance with change. That’s not a new metaphor, of course: for business-change, for example, there’s the now-classic book

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Down the rabbit-hole with ‘evidence-based’

If we want to make something ‘evidence-based’, then what exactly is ‘evidence’? On the surface the answer might seem obvious – I mean, evidence is evidence, right? But in practice, as soon as we look a little closer, the evidence

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