For business-continuity after disruption or failure, what’s the first thing we’ll need? Answer: an alternative way to do things. For business-process redesign, what’s the first thing we’ll need? Answer: an alternative way to do things. In both cases, we’ll need …

Applications, work-instructions and business-continuity Read more »

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What’s a key tool to help manage something as wide-ranging and complex as a business-transformation? Answer: a checklist. The following checklist for business-transformations is adapted from one that we use in our own work on transformation. A matching slidedeck with …

A checklist for business-transformations Read more »

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Digital-transformation is most likely to succeed when it’s based on principles of service-design and service-management. The following transformation-checklist can be applied to all forms and modes of service-delivery – not just IT-based, but any appropriate combinations of people, machines and …

A services-checklist for digital-transformation Read more »

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For digital-transformation, what’s the difference between ‘push’ and ‘pull’? And where and how does enterprise-story come into the picture? At first, these questions might seem more about marketing and suchlike than about ‘digital’ as such – yet the reality is …

Push or pull? – two views of enterprise Read more »

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What exactly is ‘the enterprise’ in enterprise-architecture? To what extent is that enterprise a shared-enterprise? And how does this affect enterprise-architecture itself? These questions have come up a lot in the past few weeks, in back-and-forth conversations on LinkedIn and elsewhere. The …

On ‘shared-enterprise’ Read more »

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If you want to understand what our enterprise-architecture disciplines really need to be able to address, take a good long look at the healthcare context. Complexity of every possible kind: whole-of-system interactions, interweaving lifecycles, the urgent mixed in with the long-term – …

Dump the financial incentives! Read more »

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One of the great things about doing my ‘Tetradian on Architectures‘ mini-video series is that I get to tackle real-world questions about everyday enterprise-architecture, sent in by people all around the world. In this case, for the current episode in …

Building effectiveness in a small business Read more »

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In our work on simplifying the ‘inventory’ of tools and techniques I’d developed for whole-enterprise architecture and the like, one of the challenges we keep hitting up against is how to capture ideas, information and insights, as they appear during …

Documenting the Not-known Read more »

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“Our people are our greatest asset!” How often have you heard that phrase? How often have you used that phrase yourself? But how often have you stopped to think about what it means? – and what it implies in real …

The relationship is the asset Read more »

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Yay! Today is the launch for my new ‘Tetradian on architectures‘ video-channel on YouTube! (Yes, I promised to get started on this about a year ago, but it’s taken me this long to work out how to do it…) Each video …

‘Tetradian on architectures’ videos Read more »

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