Tag: culture

Services and disservices – 2: Education example

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – sometimes through incompetence or failure in operation, sometimes through incompetence in service-design, and sometimes even by intent. And therein lie a huge range of problems

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Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

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Idea-parenting

I’d often wondered why I always seem to have such a visceral response to hearing a woman say “I don’t work, I’m only a mother”. What do you mean by “only”? – why would anyone deride it so? And what do

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On ‘Why Smart People Get Depressed’

Why do smart people get depressed? And what can we do about it? That was the theme, and title, for a brilliant recent article by Henrik Mårtensson (@Kallokain). In the subsequent Twitter-conversation, Henrik asked us for our opinions and experiences

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Two SCAN notes – 2: Causal Layered Analysis

Regular readers of this blog will know I refer quite often to one of the core techniques in futures-studies, Sohail Inayatullah’s Causal Layered Analysis (CLA). But as of a couple of weeks ago, you won’t find any reference to it on

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Culture as chaotic adaptive system?

Is culture essentially chaotic? Or is it a complex adaptive system? So asks Stephen Bounds in his post ‘Chaos, complexity and CASes‘ – itself a response to William Powell’s ‘Culture is chaotic‘. Both posts are well worth a read, and seems

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Employees as customers of HR

What is the proper – or most effective – relationship between the so-called ‘Human Resources’ department and the employees of an organisation? (Okay, I admit it, I’ve allowed myself to get somewhat distracted from finishing the promised assessment of use

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Four principles for a sane society: an addendum

What architectures do we need for a society and economics that’d be viable and sustainable over the longer term? And how do we scale that down to the the everyday work we do at present in enterprise-architectures and the like?

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Four principles for a sane society: Summary

How do we make sense of the big-picture in enterprise-architecture? The really big-picture? For those who didn’t (or couldn’t!) read the full series, here’s a (shortish) summary of each of those (rather over-long) posts… From the Introduction Part of the work I’ve been

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Four principles – 4: Adaptability is everything

How do we work with change – and, especially, extreme-change – in an enterprise-architecture? At the really big-picture scale? This is the fifth in a series of posts on principles for a sane society: Four principles for a sane society: Introduction Four principles: #1:

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