What’s the fundamental difference between a for-profit organisation, and a not-for-profit one? Or, for that matter, between either of those and, say, a government department, or an NGO (non-governmental organisation)? Short answer: none – because every organisation is a for-profit organisation. The only …

Every organisation is ‘for-profit’ Read more »

How much does it cost to acquire a customer? To retain a customer? To lose a customer? And in what sense of ‘cost’? In part this one was triggered by reading through my relatively-new copy of Business Model You, and …

Costs of acquisition, retention, de-acquisition Read more »

“The world still reels from the fallout from the crisis of 2008 :: Who will lead us out of our uncertainty?” Those are the frame-captions for a cartoon-style advert that’s currently running on the Forbes website, for an upcoming conference …

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What architectures do we need for a society and economics that’d be viable and sustainable over the longer term? And how do we scale that down to the the everyday work we do at present in enterprise-architectures and the like? …

Four principles for a sane society: an addendum Read more »

How do we make sense of the big-picture in enterprise-architecture? The really big-picture? For those who didn’t (or couldn’t!) read the full series, here’s a (shortish) summary of each of those (rather over-long) posts… From the Introduction Part of the work I’ve been …

Four principles for a sane society: Summary Read more »

How do we work with change – and, especially, extreme-change – in an enterprise-architecture? At the really big-picture scale? This is the fifth in a series of posts on principles for a sane society: Four principles for a sane society: Introduction Four principles: #1: …

Four principles – 4: Adaptability is everything Read more »

What’s the real role of money within design for an enterprise-architecture? At the really big-picture scale? [Apologies, folks: this one’s turned out to be really long, even by my usual standards – but unfortunately this theme is so darn controversial that it really does need the …

Four principles – 3: Money doesn’t matter Read more »

What rights do we need to design for in enterprise-architecture? At the really big-picture scale? This is the third in a series of posts on principles for a sane society: Four principles for a sane society: Introduction Four principles: #1: There are no rules …

Four principles – 2: There are no rights Read more »

What rules do we need in enterprise-architecture? At the really big-picture scale? This is the second in a series of posts on principles for a sane society: Four principles for a sane society: Introduction Four principles: #1: There are no rules – only …

Four principles – 1: There are no rules Read more »

How do we make sense of the big-picture in enterprise-architecture? The really big-picture? Yep, it’s that time of year again: the lead-up to the annual Integrated EA conference, where they allow me to go somewhat off-the-wall and present the current ‘big-idea’ …

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