If – as we’re often told – business-design is about the relationships between people, process and technology, what is it that links all of themes together? Answer: a story. Okay, yes, this is a theme I’ve explored a lot here on…
Tom Graves / Tetradian
Random ramblings over the metaphoric edge
Blog Archives
NOTES – an alternative approach for EA
Tagged with: Business, business architecture, business-IT divide, chaos, complexity, enterprise, Enterprise architecture, Knowledge, narrative, narrative knowledge, NOTES, paradigm, power, responsibility, sense-making, story
Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility
Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility
Identifying meaning in context: VPECS and VPEC-T
In a multiple-stakeholder enterprise – which, in practice, is the case for every enterprise – how do we make sense of how each stakeholder views the context? What’s important to them? What’s not important to them? And why? And given…
Tagged with: Enterprise architecture, enterprise canvas, sense-making, service-cycle, vpec-t
Posted in Complexity / Structure, Enterprise architecture
Posted in Complexity / Structure, Enterprise architecture
On ‘T&C’
When presented with someone’s ‘terms and conditions’ dialog, how often do you read through the whole thing, and only then click the ‘I have read…’ checkbox, and move on? If you did actually read it, do you truly agree to…
Tagged with: Business, business architecture, commitment, enterprise, Enterprise architecture, governance, legal-fiction, terms and conditions, trust
Posted in Business, Enterprise architecture, Power and responsibility
Posted in Business, Enterprise architecture, Power and responsibility
Costs of acquisition, retention, de-acquisition
How much does it cost to acquire a customer? To retain a customer? To lose a customer? And in what sense of ‘cost’? In part this one was triggered by reading through my relatively-new copy of Business Model You, and…
Tagged with: Business, business architecture, costs, economics, enterprise, Enterprise architecture, enterprise canvas, marketing, paradigm, sales, values
Posted in Business, Enterprise architecture
Posted in Business, Enterprise architecture
More on backbone and edge
How do we build the right support in our architectures for the balance between certainty and uncertainty? How do we decide what needs to go into backbone, edge, or somewhere in between? This is a follow-on to the themes in…
Tagged with: backbone vs edge, Business, certainty, complexity, Enterprise architecture, service-design, uncertainty, uniqueness
Posted in Complexity / Structure, Enterprise architecture
Posted in Complexity / Structure, Enterprise architecture
Enterprise Canvas and the Service Cycle
How do we make sense of a service, for service-review and service-design? How can we usefully partition the service-activities to help make sense of that service? And how do we link those activities to the various forms of value that…
On stakeholders
Who are our stakeholders? How do we identify our stakeholders? This one came up from the back-and-forth during my ‘Backbone and edge‘ presentation at the IASA UK Summit in London last week. One of the sections in the presentation was about stakeholders…
Tagged with: Business, business architecture, change, enterprise, Enterprise architecture, RBPEA, stakeholder
Posted in Business, Enterprise architecture
Posted in Business, Enterprise architecture
Migrating from edge to backbone
What should we move between ‘edge’ and ‘backbone’ in our enterprise-architecture? How do we do so? And what governance do we need for this? The core theme behind this here is the notion that ‘agility needs a backbone’ – that…
Tagged with: backbone vs edge, change, Enterprise architecture, governance, service-design, services, stakeholder
Posted in Business, Complexity / Structure, Enterprise architecture
Posted in Business, Complexity / Structure, Enterprise architecture
Scalability and uniqueness
What actually do we mean by ‘scalability’ in enterprise-architecture? What can and can’t we scale within the architecture, or the process of architecture itself? These questions came up for me in thinking about a comment by Dave Duggal to the previous…
Tagged with: chaos, complexity, decision-making, Enterprise architecture, paradigm, scalability, SCAN, sense-making, social business, uniqueness
Posted in Business, Complexity / Structure, Enterprise architecture
Posted in Business, Complexity / Structure, Enterprise architecture
At BPM Portugal 2013
Some quick notes on the BPM Portugal conference in Lisbon last week. It was international in the sense that there were a few ‘foreigners’ like me, who did their presentations in English, but otherwise most of the conference was in…
Tagged with: bpm, conference, Enterprise architecture, portugal, process management
Posted in Business, Enterprise architecture
Posted in Business, Enterprise architecture
