It began with an octopus; wandered into an accidental remark about “a flocking of Boyds”; and then drifted off somewhat sideways from there. But seems that this crabwise shuffle may be leading somewhere useful – for my current explorations of …

Sensemaking and the flocking of Boyds Read more »

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This one’s a follow-on to the ‘Service, product, service‘ post, but with an emphasis on the role of architecture-terminology itself, rather than any specific item referred to by that terminology. This starts with a private LinkedIn-message that a colleague sent …

Service, product and architecture terminology Read more »

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What’s the relationship between product and service? And if, as in the Enterprise Canvas model, we assert that ‘everything is or represents a service’, what then is a product? The short-answer is that a product is a ‘frozen’ service – a …

Service, product, service Read more »

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Delighted to say I’ve just published my ‘business-novel’ Changes. Hooray! More details are at https://leanpub.com/tb-changes . Here’s the cover: And here’s the blurb: Marco has a new job: Head of Organizational Change. But his bright new plan to bring the company into the …

New book: ‘Changes – a business novel’ Read more »

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This is an attempt to get back towards ‘Normal Service Will Be Resumed…‘ – I don’t know how coherent it will be, but it’s a start, anyway… Over the past few weeks I’ve had a stream of very good questions from Eric …

Structure, story and relational-assets Read more »

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Ah definitions, definitions – so many to choose from! But somehow, only a limited number of labels to go around, to share out amongst all those definitions? Which means that people end up using the same labels for different things, …

Why service, function and capability Read more »

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How do we keep on track to enterprise purpose? Perhaps more to the point, how can we know when we’re falling off-track, in time to recover? To me, one of the keys here is the perhaps least-known part of the …

Pervasives and the VSM algedonic link Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of …

Services and disservices – 6: Assessment and actions Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of …

Services and disservices – 5: Social example Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5D: Social example (Implications for EA) Read more »

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