In a multiple-stakeholder enterprise – which, in practice, is the case for every enterprise – how do we make sense of how each stakeholder views the context? What’s important to them? What’s not important to them? And why? And given…
In a multiple-stakeholder enterprise – which, in practice, is the case for every enterprise – how do we make sense of how each stakeholder views the context? What’s important to them? What’s not important to them? And why? And given…
How much does it cost to acquire a customer? To retain a customer? To lose a customer? And in what sense of ‘cost’? In part this one was triggered by reading through my relatively-new copy of Business Model You, and…
This one’s a quick item of technical detail about service-modelling with Enterprise Canvas, as requested by Oliver Baier: OliverBaier: Enterprise Canvas: Does the XG flow go down to the next *lower* layer? If not, how does it relate to eg…
How do we make sense of a service, for service-review and service-design? How can we usefully partition the service-activities to help make sense of that service? And how do we link those activities to the various forms of value that…
‘Value-proposition’ is a term much-bandied-about in business-models and the like. Yet what exactly is it? A tweet by Alex Osterwalder pointed me to an article by Steve Blank on ‘How to build a billion-dollar startup‘, which included this brief section on the role of…
How can we clarify the confusion over service, capability and function in enterprise-architecture models? Andrew Marosy made a comment to my previous post on this that really needs to be brought out here in full: You can also visualise a…
How can we distinguish between service, capability and function in enterprise-architecture models? This is one of those perennial questions that keeps returning time and time again, and it’s one of the key confusions that Enterprise Canvas aims to resolve. But…
Following on from the SCAN ebook, the next in the new series of ‘Tetradian Weblogs’ ebooks now hits the virtual streets – a selection of blog-posts on the Enterprise Canvas notation and model-type: Enterprise Canvas: the Tetradian weblogs Recommended price…
Why do enterprise-architects and other generalist disciplines find it so challenging to prove the value of their work? Why does it seem that there are ‘no jobs for generalists’? And what can we do in practice to resolve this challenge?…