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Why service, function and capability

Ah definitions, definitions – so many to choose from! But somehow, only a limited number of labels to go around, to share out amongst all those definitions? Which means that people end up using the same labels for different things,

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Posted in Business, Complexity / Structure, Enterprise architecture

Pervasives and the VSM algedonic link

How do we keep on track to enterprise purpose? Perhaps more to the point, how can we know when we’re falling off-track, in time to recover? To me, one of the keys here is the perhaps least-known part of the

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Posted in Business, Complexity / Structure, Enterprise architecture, Knowledge, Power and responsibility

Services and disservices – 6: Assessment and actions

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 5: Social example

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 5D: Social example (Implications for EA)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 5C: Social example (Media-examples 6-9)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 5B: Social example (Media-examples 1-5)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 5A: Social example (Introduction)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 4: Priority and privilege

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 3: The echo-chamber

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t. And therein lie a huge range of problems for enterprise-architects and many, many others… This is the third part of what should be a six-part series

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society
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