As I mentioned again quite recently, I’m always pleased to see how others use my work, because there are usually themes in there that I hadn’t seen before. So the other day, whilst listening in on the Open Group webinar …

Positioning Enterprise Canvas in enterprise-architecture work Read more »

How can we use Business Model Canvas beyond its initial intended context of commercial startups? In particular, how best can we use it to explore the ‘back-end’ of the business-models – the internal and supplier-facing parts – for non-profit organisations and government, …

Business Model Canvas beyond startups – Part 3: Back-end Read more »

How can we use Business Model Canvas beyond its initial intended context of commercial startups? In particular, how best can we use it to explore the ‘front-end’ of the business-models – the customer-facing parts – for non-profit organisations and government, and existing commercial businesses …

Business Model Canvas beyond startups – Part 2: Front-end Read more »

Is Business Model Canvas at risk of becoming another TOGAF – a useful tool for a specific context, yet often more of a hindrance than a help wherever people try to use it beyond its original purpose? And if so, …

Business Model Canvas beyond startups – Part 1 Read more »

What’s the fundamental difference between a for-profit organisation, and a not-for-profit one? Or, for that matter, between either of those and, say, a government department, or an NGO (non-governmental organisation)? Short answer: none – because every organisation is a for-profit organisation. The only …

Every organisation is ‘for-profit’ Read more »

In a multiple-stakeholder enterprise – which, in practice, is the case for every enterprise – how do we make sense of how each stakeholder views the context? What’s important to them? What’s not important to them? And why? And given …

Identifying meaning in context: VPECS and VPEC-T Read more »

How much does it cost to acquire a customer? To retain a customer? To lose a customer? And in what sense of ‘cost’? In part this one was triggered by reading through my relatively-new copy of Business Model You, and …

Costs of acquisition, retention, de-acquisition Read more »

This one’s a quick item of technical detail about service-modelling with Enterprise Canvas, as requested by Oliver Baier: OliverBaier: Enterprise Canvas: Does the XG flow go down to the next *lower* layer? If not, how does it relate to eg …

Direction and governance flows in Enterprise Canvas Read more »

How do we make sense of a service, for service-review and service-design? How can we usefully partition the service-activities to help make sense of that service? And how do we link those activities to the various forms of value that …

Enterprise Canvas and the Service Cycle Read more »

‘Value-proposition’ is a term much-bandied-about in business-models and the like. Yet what exactly is it? A tweet by Alex Osterwalder pointed me to an article by Steve Blank on ‘How to build a billion-dollar startup‘, which included this brief section on the role of …

What is a value-proposition? Read more »