Blog Archives

Services and disservices – 2: Education example

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – sometimes through incompetence or failure in operation, sometimes through incompetence in service-design, and sometimes even by intent. And therein lie a huge range of problems

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Hidden risks in business-model design

There are a fair few business-model patterns out there that look really great, really profitable – and yet conceal fundamental flaws that can kill the business outright. (Or, in some cases, it’s not just the business that gets killed… –

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Posted in Business, Complexity / Structure, Enterprise architecture

What’s the scope of a business-model?

I’ve long been a fan of Alex Osterwalder’s work. There can be no doubt that he’s had a huge impact on business-architecture – particularly for startups – with tools such as his Business Model Canvas  [BMCanvas] and, more recently, Value

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Posted in Business, Complexity / Structure, Enterprise architecture

An acronym for (enterprise) effectiveness

What’s a quick way to keep reminding ourselves about effectiveness in the enterprise, and that tagline of “things work better when they work together, on-purpose”? My suggestion for this is the somewhat-contrived acronym LEARN: eLegant – clarity, simplicity, consistency, ‘feel’, self-adapting

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Posted in Business, Complexity / Structure, Enterprise architecture

A tagline for enterprise-effectiveness

What’s a simple tagline that we can use to help guide conversations about enhancing of enterprise-effectiveness? My own preference is this: things work better when they work together, on purpose. Okay, I’ll admit that that doesn’t quite give us the full

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Posted in Business, Complexity / Structure, Enterprise architecture

Effectiveness for enterprise-effectiveness

Keep it simple. Simple, yet not simplistic. Acknowledge the complexity, yet don’t ever push that complexity in people’s faces. (Not until they’re ready for it and choose to face it, anyway.) Help people find their own effectiveness about creating effectiveness.

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Posted in Business, Complexity / Structure, Enterprise architecture

Enterprise effectiveness

Enterprise-architecture is dead. As a term, anyway. Although it had been dying for quite a while, we do have some certainty now about when it died; we know how it died, and even why it died. And whilst some of us

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Posted in Business, Complexity / Structure, Enterprise architecture

RBPEA: Attachment, non-attachment, non-detachment

It’d be mid-evening by now, I guess, as I wander down to the platform for the tube-train home. As the train-doors open, there’s a cluster of mostly Asian lads down at this end of the train, happily joshing with each

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

RBPEA: The other Bolshevism

Okay, I admit it: I’m passionate. I care. To many people, though, it seems that those are considered to be major faults… Yesterday we had what’s called a General Election in Britain – the once-every-few-years opportunity for the populace to

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Posted in Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society
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