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Employees as customers of HR

What is the proper – or most effective – relationship between the so-called ‘Human Resources’ department and the employees of an organisation? (Okay, I admit it, I’ve allowed myself to get somewhat distracted from finishing the promised assessment of use

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Posted in Business, Complexity / Structure, Enterprise architecture, Power and responsibility

People, assets, relationships and responsibility

A great meetup yesterday with Shawn Callahan (@unorder) and Kevin Bishop (@kevinbishop) of Australian consultancy Anecdote, and their upcoming launch of Zahmoo – a new web-based tool to manage stories and narrative-knowledge, for organisations, communities and families. Over lunch the

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Posted in Business, Enterprise architecture, Power and responsibility, Society
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