My previous post on ‘Reframing entropy in business‘ kinda triggered off a veritable storm of correspondence, both in the comments and offline – hence seems it’s worth summarising and revisiting those themes here. Perhaps the first point is that yes, …

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What is entropy? What – if anything – is its relevance to business? And how does chaos come into the picture? The physics definition of entropy is straightforward enough: it’s a corollary of the second law of thermodynamics, the way in which energy flows …

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