Are goods and services ‘products’ because they can be hired? Is ‘product’ a term that applies only to a commercial context? I’d intended that the next post in this series on the relationship between product and service would be about transfers of responsibility …

Service, product, service – everything for hire? Read more »

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Does it make sense to describe product and service as the same, or views into the same thing? For example, what if your product is a service? The next post in this series on the relationship between product and service was going to …

Service, product, service – service as product? Read more »

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Do product and service have the same structure? If they’re different views into the same space, what of that shared-structure can we see in each case? The next post in this series on the relationship between product and service was going to be …

Service, product, service – a question of structure? Read more »

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Service and product as different views into the same space – is that a novel concept? If so, what does that imply for enterprise-architecture and the like? The next post in this series on the relationship between product and service was …

Service, product, service – a novel concept? Read more »

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If service and product are different views into the same space, how would we use that in enterprise-architecture, service-design, product-design and suchlike? In the previous post, ‘Service, product, service, simplified‘, we explored a metaphor that perhaps doesn’t sound simple at …

Service, product, service – implications for architectures Read more »

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What is a service? What is a product? How do they relate with each other? And what’s a simple way to describe all of this? Yes, I’ve written a fair bit about this already – for example, ‘Product and service‘, …

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This one’s a follow-on to the ‘Service, product, service‘ post, but with an emphasis on the role of architecture-terminology itself, rather than any specific item referred to by that terminology. This starts with a private LinkedIn-message that a colleague sent …

Service, product and architecture terminology Read more »

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What’s the relationship between product and service? And if, as in the Enterprise Canvas model, we assert that ‘everything is or represents a service’, what then is a product? The short-answer is that a product is a ‘frozen’ service – a …

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We’ve recently explored here the transition from product to service – but what about the other way round, from service to product? (Many thanks to Michael Poulin for reminding of this point.) As far as I understand it, product and …

From service to product Read more »

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What’s the relationship between product and service? How does that relationship work in practice, within a service-oriented enterprise-architecture? What started this one off was this much-referenced comparison: (My apologies, I don’t know who to credit for this image – perhaps …

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