Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5B: Social example (Media-examples 1-5) Read more »

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5A: Social example (Introduction) Read more »

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 4: Priority and privilege Read more »

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t. And therein lie a huge range of problems for enterprise-architects and many, many others… This is the third part of what should be a six-part series …

Services and disservices – 3: The echo-chamber Read more »

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – sometimes through incompetence or failure in operation, sometimes through incompetence in service-design, and sometimes even by intent. And therein lie a huge range of problems …

Services and disservices – 2: Education example Read more »

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest …

Services and disservices – 1: Introduction Read more »

It’d be mid-evening by now, I guess, as I wander down to the platform for the tube-train home. As the train-doors open, there’s a cluster of mostly Asian lads down at this end of the train, happily joshing with each …

RBPEA: Attachment, non-attachment, non-detachment Read more »

Okay, I admit it: I’m passionate. I care. To many people, though, it seems that those are considered to be major faults… Yesterday we had what’s called a General Election in Britain – the once-every-few-years opportunity for the populace to …

RBPEA: The other Bolshevism Read more »

What are the real human needs? So far in this series on RBPEA (Really-Big-Picture Enterprise-Architecture), we’ve explored non-negotiable constraints imposed on us by Reality Department, and problems that are inherent in a culture that still actively promotes serious dysfunctionality in a …

RBPEA: “Love, live, work, hope” Read more »

An architecture may have a centre – in fact most types of architecture work best if there’s a central theme or parti. Yet the process of architecting must not have a single centre – and that distinction is crucial, especially as we …

RBPEA: The dangers of ‘anything-centrism’ Read more »