If you’re in any kind of business, you’ll know who your clients are: you deal with them every day. And serving their needs will no doubt take up much of your attention, too. And you, or someone in your organisation, …

Who are your anti-clients? Read more »

Tagged with: , , , , , ,

“Our people are our greatest asset!” How often have you heard that phrase? How often have you used that phrase yourself? But how often have you stopped to think about what it means? – and what it implies in real …

The relationship is the asset Read more »

Tagged with: , , , , ,

If we want to make something ‘evidence-based’, then what exactly is ‘evidence’? On the surface the answer might seem obvious – I mean, evidence is evidence, right? But in practice, as soon as we look a little closer, the evidence …

Down the rabbit-hole with ‘evidence-based’ Read more »

Tagged with: , , , , , ,

Yes, I work in and around the fringes of enterprise-architecture and the like – but my long-term background is more in medicine. So for me, one of the quiet pleasures of the new-year ‘holiday season’ is reading through the Christmas …

Hope, optimism and delusion Read more »

Tagged with: , , , , , , , , ,

I’ve spent the past week in Ireland, first in Dublin at the IASA Ireland 2017 conference (co-hosted by ICS, the Irish Computer Society), and also at a follow-on event organised by Gar Mac Críosta. Paddy Baxter‘s theme for the conference …

At IASA Ireland 2017 Read more »

Tagged with: , , , , , , , , , , , , ,

Delighted to say I’ve just published my ‘business-novel’ Changes. Hooray! More details are at https://leanpub.com/tb-changes . Here’s the cover: And here’s the blurb: Marco has a new job: Head of Organizational Change. But his bright new plan to bring the company into the …

New book: ‘Changes – a business novel’ Read more »

Tagged with: , , , , , , , , , , , , , , , , ,

And yeah, this is where it gets seriously scary. Not just for me: for just about everyone. I mentioned in the previous post that “I hate the money-economy”. It might be useful if I explained why? — Yes, this is May Day. Beltane, …

May Day, and a mayday for our world Read more »

Tagged with: , , , , , , , , , , , ,

Do we now live in a post-truth era? I’ve heard that question quite a lot over the past few weeks and months, after a year in which a lot of people made a lot of money and more from peddling …

A post-truth era? Read more »

Tagged with: , , , , , , , , , ,