What is a service-oriented architecture – particularly at a whole-of-enterprise scope? How do we describe the relationships between services that are not in the main value-flows? What are those other ‘support-services’? And what happens within those service-interactions? This is the third …

Services and Enterprise Canvas review – 3: Guidance-services Read more »

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What is a service-oriented architecture – particularly at a whole-of-enterprise scope? How do we describe relationships between services – particularly in the main value-flows? What happens within those service-interactions? This is the second in a six-part series on reviewing services …

Services and Enterprise Canvas review – 2: Supplier and customer Read more »

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What is a service-oriented architecture – particularly at a whole-of-enterprise scope? Why would we describe an enterprise and its architecture in that way? How would we describe it? What could we use to describe it? This is the first in …

Services and Enterprise Canvas review – 1: Core Read more »

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What are services? What’s the difference between product and service? How does a service-oriented architecture really work – especially when we scale it up to include everything in the entire enterprise? And how does the Enterprise Canvas model-type help in …

Services and Enterprise Canvas review – Introduction Read more »

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If we provide a service that is a monopoly or natural-monopoly, how should we relate with those who use our services? What’s the most appropriate metaphor to use, to guide our decision-making? I’ve been thinking hard about this for quite …

Services, customers and citizens Read more »

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This one’s another follow-up from the model-development session with Stuart Boardman last Friday, and relates to a different way to understand the often over-hyped Cloud. [I hasten to add that most of what follows is just a minor elaboration on an …

The Cloud is in the cloud Read more »

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What is a service? And what do services do? Seems like it’s time to re-explore some of the routine questions that come up almost every day in a service-oriented enterprise-architecture… not least because these questions are right at the core of …

Assets and services Read more »

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In designing management-structures, why is it so often assumed that responsibility-relationships only go one way? Our organisations often place enormous attention on insubordination, a refusal or failure to follow ‘orders from above’; yet why don’t they place the same level …

Insuperordination Read more »

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As the economy shifts ever onward from manufacturing toward services, how do marketing and market-relationships need to change with this shift? And what enterprise-architectures do we need to support this? [In part this is a follow-on from Dave Gray‘s excellent …

Marketing and the service-oriented enterprise Read more »

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One of the points that came up in the previous posts on the management-architecture theme is that most management-structures are top-down, which doesn’t fit well with the ‘everything is just another service’ nature of most service-architectures – especially at a …

Rebalancing top-down management-architectures Read more »

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