In designing management-structures, why is it so often assumed that responsibility-relationships only go one way? Our organisations often place enormous attention on insubordination, a refusal or failure to follow ‘orders from above’; yet why don’t they place the same level …

Insuperordination Read more »

As the economy shifts ever onward from manufacturing toward services, how do marketing and market-relationships need to change with this shift? And what enterprise-architectures do we need to support this? [In part this is a follow-on from Dave Gray‘s excellent …

Marketing and the service-oriented enterprise Read more »

One of the points that came up in the previous posts on the management-architecture theme is that most management-structures are top-down, which doesn’t fit well with the ‘everything is just another service’ nature of most service-architectures – especially at a …

Rebalancing top-down management-architectures Read more »

What do I mean when I say that, in a service-oriented architecture of the enterprise, we need to view management and the like as ‘just another service’? This came up in a comment to the previous post ‘Why are the …

Management as ‘just another service’ Read more »

Why is management the way that it is? Does it work well that way? And what part does the architecture of management play in determining how well it does or doesn’t work? (This is probably another politically-risky post for me …

Rethinking the architecture of management Read more »

One of the more valuable uses of the Enterprise Canvas is as a checklist to verify completeness and viability of services, in any context within the enterprise. By ‘completeness’ I mean that we check that the service has all the …

Enterprise Canvas as service-viability checklist Read more »

Over on the Enterprise Architecture list on LinkedIn, Bala Somasundaram asked about the concept of value-trees as a means of tracking compliance to enterprise values, and thence as a means for validating the value of enterprise architecture. Value-trees are a …

Value-trees in enterprise-architecture Read more »

A very definite “Thank you” to POD printers Lightning Source, who’ve not only turned round my new book The Service-Oriented Enterprise in the startling time of just under four days from first uploading the initial source-files to the first box …

Lightning Source lives up to its name Read more »