Tag: service

Service, product and architecture terminology

This one’s a follow-on to the ‘Service, product, service‘ post, but with an emphasis on the role of architecture-terminology itself, rather than any specific item referred to by that terminology. This starts with a private LinkedIn-message that a colleague sent

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Service, product, service

What’s the relationship between product and service? And if, as in the Enterprise Canvas model, we assert that ‘everything is or represents a service’, what then is a product? The short-answer is that a product is a ‘frozen’ service – a

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Architecting the balance between usefulness and profit

One of the constant challenges for enterprise-architecture – probably all forms of architecture, in fact – is explaining the value of what we do. For example, like a good conference-organiser or event-host, often the better we do our work, the

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Service-design: How long is a service?

It was my grandmother’s 80th birthday. My parents wanted to make it a special occasion for her and for the family, so they booked us in for a meal at a place called Le Talbooth – then, as now, a decidedly

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Services and disservices – 6: Assessment and actions

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of

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Services and disservices – 5: Social example

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of

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Services and disservices – 5D: Social example (Implications for EA)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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Services and disservices – 5C: Social example (Media-examples 6-9)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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Services and disservices – 5B: Social example (Media-examples 1-5)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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Services and disservices – 5A: Social example (Introduction)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

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