One of the constant challenges for enterprise-architecture – probably all forms of architecture, in fact – is explaining the value of what we do. For example, like a good conference-organiser or event-host, often the better we do our work, the …

Architecting the balance between usefulness and profit Read more »

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It was my grandmother’s 80th birthday. My parents wanted to make it a special occasion for her and for the family, so they booked us in for a meal at a place called Le Talbooth – then, as now, a decidedly …

Service-design: How long is a service? Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of …

Services and disservices – 6: Assessment and actions Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of …

Services and disservices – 5: Social example Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5D: Social example (Implications for EA) Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5C: Social example (Media-examples 6-9) Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5B: Social example (Media-examples 1-5) Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5A: Social example (Introduction) Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 4: Priority and privilege Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t. And therein lie a huge range of problems for enterprise-architects and many, many others… This is the third part of what should be a six-part series …

Services and disservices – 3: The echo-chamber Read more »

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