Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5C: Social example (Media-examples 6-9) Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5B: Social example (Media-examples 1-5) Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 5A: Social example (Introduction) Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …

Services and disservices – 4: Priority and privilege Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t. And therein lie a huge range of problems for enterprise-architects and many, many others… This is the third part of what should be a six-part series …

Services and disservices – 3: The echo-chamber Read more »

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Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – sometimes through incompetence or failure in operation, sometimes through incompetence in service-design, and sometimes even by intent. And therein lie a huge range of problems …

Services and disservices – 2: Education example Read more »

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Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest …

Services and disservices – 1: Introduction Read more »

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There we were, my colleague and I, discussing the possible merits and value for me of going to yet another conference. This time business-architecture rather than ‘enterprise’-architecture, and reasonably-priced too – unlike so many conferences these days. Looked good. Yet …

Two words Read more »

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It’d be mid-evening by now, I guess, as I wander down to the platform for the tube-train home. As the train-doors open, there’s a cluster of mostly Asian lads down at this end of the train, happily joshing with each …

RBPEA: Attachment, non-attachment, non-detachment Read more »

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Okay, I admit it: I’m passionate. I care. To many people, though, it seems that those are considered to be major faults… Yesterday we had what’s called a General Election in Britain – the once-every-few-years opportunity for the populace to …

RBPEA: The other Bolshevism Read more »

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