Tag: swamp-metaphor

Services and disservices – 6: Assessment and actions

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of

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Sensemaking – modes and disciplines

How do we make sense of a context? How can we make sense in a disciplined way, without the discipline itself getting in the way? This is a follow-up to the previous post ‘Sensemaking and the swamp-metaphor‘, to provide a bit

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