Blog Archives

Why before who

Does the customer always come first? Do customer-needs drive everything? For that matter, is the customer always right? There’s been quite a lot of promotion of such ideas in my Twitter-stream lately, but I kinda have my doubts on all

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Posted in Business, Enterprise architecture, Power and responsibility

On value-governance

What do I mean, when I talk about ‘value-governance’ in an enterprise-architecture sense? In Enterprise Canvas, what does that ‘Value Governance’ cell represent? What do its services actually do, for the service, the organisation and the overall enterprise? This one’s for

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Society

Price, value and Glasgow School of Art

If you want to understand the difference between price and value, look no further than the tragedy unfolding today in Glasgow: the Glasgow School of Art - Charles Rennie Mackintosh‘s great masterpiece of Art Nouveau - going up in flames. This Wikimedia photo gives

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Posted in Business, Enterprise architecture, Society

Playing ‘pass the grenade’?

Are you playing ‘pass the grenade’ with your business? Is your entire industry doing it? And if so, what can you do to defuse the metaphoric grenade? What’s the ‘grenade’? Well, it’s kinda like a hot-potato – except that you’ll

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Posted in Business, Enterprise architecture

The gift of a world

It’s heavy – that’s all I can tell at first. Slowly, carefully, I unwrap the present my great-niece has given me. It’s a small wooden box, with brass hinges and fastener, and with my name inlaid on top in green

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Posted in Power and responsibility, Society

A kind of manifesto (short version)

Enterprise-architecture is dead; long live the architecture of the enterprise? Or something like that, anyway… Time for a kind of manifesto, I guess? As is perhaps too usual in my writing, the full-length version of the ‘manifesto’ ended up, uh, kinda long…

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Knowledge, Power and responsibility, Society

A kind of manifesto

Enterprise-architecture is dead; long live the architecture of the enterprise? Or something like that, anyway… So, what next? Time for a kind of manifesto, I guess? At the least, time for a fairly major paradigm-change in how we view the

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Knowledge, Power and responsibility, Society

The end of enterprise-architecture?

In terms of ‘means and ends’, what’s the end of enterprise-architecture – its real, practical purpose? [Don’t worry! – this isn’t yet another round in those interminable arguments about ‘What is enterprise-architecture?’… What follows would apply just as much to

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Posted in Business, Enterprise architecture

Employees as customers of HR

What is the proper – or most effective – relationship between the so-called ‘Human Resources’ department and the employees of an organisation? (Okay, I admit it, I’ve allowed myself to get somewhat distracted from finishing the promised assessment of use

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Posted in Business, Complexity / Structure, Enterprise architecture, Power and responsibility

At Social Business Summit London 2013

What’s the best way for businesses to engage with social-media? What are the successes, the traps and gotchas, the new ideas and innovations that work well, the old ideas that don’t? Those were some of the themes that Dachis Group’s

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Posted in Business, Enterprise architecture, Society
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