Blog Archives

Services and disservices – 2: Education example

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – sometimes through incompetence or failure in operation, sometimes through incompetence in service-design, and sometimes even by intent. And therein lie a huge range of problems

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

Hidden risks in business-model design

There are a fair few business-model patterns out there that look really great, really profitable – and yet conceal fundamental flaws that can kill the business outright. (Or, in some cases, it’s not just the business that gets killed… –

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Posted in Business, Complexity / Structure, Enterprise architecture

What’s the scope of a business-model?

I’ve long been a fan of Alex Osterwalder’s work. There can be no doubt that he’s had a huge impact on business-architecture – particularly for startups – with tools such as his Business Model Canvas  [BMCanvas] and, more recently, Value

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Posted in Business, Complexity / Structure, Enterprise architecture

Idea-parenting

I’d often wondered why I always seem to have such a visceral response to hearing a woman say “I don’t work, I’m only a mother”. What do you mean by “only”? – why would anyone deride it so? And what do

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Posted in Complexity / Structure, Futures, Power and responsibility, Society, The Outsider

Two words

There we were, my colleague and I, discussing the possible merits and value for me of going to yet another conference. This time business-architecture rather than ‘enterprise’-architecture, and reasonably-priced too – unlike so many conferences these days. Looked good. Yet

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Posted in Business, Enterprise architecture, Futures, The Outsider

Hidden perils of co-branding

For any organisation that’s in the public-eye, a co-branding deal sounds like a perfect win-win: you get a pile of useful cash merely for letting someone put up a load of posters around the place. What could possibly go wrong

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Posted in Business, Enterprise architecture, Society

RBPEA: Wrapping up on gender

In what ways can we use explorations at the RBPEA (Really-Big-Picture Enterprise-Architecture) scope and scale to create insights for practical use in everyday-level enterprise-architectures? For example – in the specific case of this blog-series – what can we learn from

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

RBPEA: An anticlient’s tale

How does someone become an anticlient – a person who’s committed to the same aims of the same shared-enterprise, but vehemently disagrees with how you or your organisation are acting within it? And, since anticlient-actions can actually kill the entire

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society

RBPEA: On abuse and gender

What is abuse, or violence? How do we prevent it, or at least reduce it? And to what extent, and in what ways, is gender a contributing factor in any of this? In line with the theme of this blog-series, in

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Posted in Business, Complexity / Structure, Enterprise architecture, Futures, Power and responsibility, Society
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