Tag: values

Services and disservices – 3: The echo-chamber

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t. And therein lie a huge range of problems for enterprise-architects and many, many others… This is the third part of what should be a six-part series

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Services and disservices – 2: Education example

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – sometimes through incompetence or failure in operation, sometimes through incompetence in service-design, and sometimes even by intent. And therein lie a huge range of problems

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Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

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Hidden risks in business-model design

There are a fair few business-model patterns out there that look really great, really profitable – and yet conceal fundamental flaws that can kill the business outright. (Or, in some cases, it’s not just the business that gets killed… –

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What’s the scope of a business-model?

I’ve long been a fan of Alex Osterwalder’s work. There can be no doubt that he’s had a huge impact on business-architecture – particularly for startups – with tools such as his Business Model Canvas  [BMCanvas] and, more recently, Value

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Idea-parenting

I’d often wondered why I always seem to have such a visceral response to hearing a woman say “I don’t work, I’m only a mother”. What do you mean by “only”? – why would anyone deride it so? And what do

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Two words

There we were, my colleague and I, discussing the possible merits and value for me of going to yet another conference. This time business-architecture rather than ‘enterprise’-architecture, and reasonably-priced too – unlike so many conferences these days. Looked good. Yet

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Hidden perils of co-branding

For any organisation that’s in the public-eye, a co-branding deal sounds like a perfect win-win: you get a pile of useful cash merely for letting someone put up a load of posters around the place. What could possibly go wrong

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RBPEA: Wrapping up on gender

In what ways can we use explorations at the RBPEA (Really-Big-Picture Enterprise-Architecture) scope and scale to create insights for practical use in everyday-level enterprise-architectures? For example – in the specific case of this blog-series – what can we learn from

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RBPEA: An anticlient’s tale

How does someone become an anticlient – a person who’s committed to the same aims of the same shared-enterprise, but vehemently disagrees with how you or your organisation are acting within it? And, since anticlient-actions can actually kill the entire

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