Okay, I admit it: I’m at real risk right now of becoming a grumpy old guy: Getting snappy at people on LinkedIn and all that. More than a fair bit of that phrase about “Will not suffer fools gladly”. Patience strained …
What is culture? Can we change it? And should we? A whole stream of insights on this arising from an innocuous-seeming tweet this morning from Shawn Callahan: Culture is when something happens and it’s not remarkable. Culture is what we …
I’ve spent the past week in Ireland, first in Dublin at the IASA Ireland 2017 conference (co-hosted by ICS, the Irish Computer Society), and also at a follow-on event organised by Gar Mac Críosta. Paddy Baxter‘s theme for the conference …
Marketing departments of so many organisations these days seem obsessed about their Net Promoter Score – the percentage of customers who’ll promote their products to others. “Free advertising!” is how some have described it to me – hence very enticing to …
I’m an enterprise-architect, deeply engaged in every aspect of technology and more. Which means that at times, yes, I’m also an active Luddite – and proud of it, too. Luddites? Aren’t they those crazy technophobes who go around smashing machines because they’re …
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of …
Services and disservices – 6: Assessment and actions Read more »
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie a huge range of …
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …
Services and disservices – 5D: Social example (Implications for EA) Read more »
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …
Services and disservices – 5C: Social example (Media-examples 6-9) Read more »
Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie …
Services and disservices – 5B: Social example (Media-examples 1-5) Read more »