A week in Tweets: 16-22 Aug 09

As usual, a lot of Tweets and links this week, on the usual topics such as narrative-knowledge, ‘Enterprise 2.0’, enterprise architecture and society in general. Click the ‘More…’ link for the full list.

The narrative-knowledge space:

  • unorder: Whether a person practices their new storytelling skills has a lot to do with what their manager does before and after the workshop.
  • unorder: Just brainstorming things a manager can do, before and after you go on training, to encourage you to practise the new skills. Any ideas? // Showing interest in the new skill you are learning // Provide time at team meetings to share what you have learned // Create real work opportunities that use the new skill. // Allow them to make mistakes in performing the skill and provide encouragement and positive feedback // As manager start learning the skill yourself and start using it. Encourage others to learn the skill
  • unorder: New post: Learning business storytelling through observation and mimicry http://bit.ly/6pd7M
  • tetradian: RT @rossdawson Craig Davis – the world is made of stories – the word ‘content’ devalues and dehumanises
  • DavidGurteen: RT @RobinGood: How To Deceive, Lie And Spread Disinformation: A Guide To The Most Effective Disinformation Tactics http://ff.im/-6OZDV
  • unorder: Here is the recording of this morning storytelling webinar with @makingstories https://www2.gotomeeting.com/register/235171075
  • unorder: Stories represent a pull strategy when communicating because the listeners are active participants in interpreting a story. They own it.

The ‘Enterprise 2.0’/’social tools’ theme again:

  • DavidGurteen: RT @weesiang: Be authentic and be yourself on social tools: great learning point from David’s Knowledge Circle http://bit.ly/aryga
  • DavidGurteen: RT @weesiang: Don’t do KM, Don’t do Social Tools but ask how to solve problems and develop opportunities with them. Nice stm by David. :=)
  • DavidGurteen: RT @AlexGoodall: RT @ProfessionalOne: THIS is the most powerful video about Social Media I’ve ever watched http://budurl.com/y3gu
  • hebsgaard: Resolutions for 2010: staff performance management in an Enterprise 2.0. #e20 http://bit.ly/VRSUe
  • oscarberg: RT @jordanwillms What the F**K is Social Media: One Year Later http://post.ly/2OKW <<very good visual overview
  • hebsgaard: Dion Hinchcliffe on Using social software to reinvent the customer relationship. #e20 #crm http://bit.ly/13nTPb
  • oscarberg: I believe #E20 principles can be applied to content management processes just as any other processes // #ECM should focus on people, processes and content first, then technology // Unfortunately, ECM is often seen as synonymous with document management systems // Key to get ECM right is to become product agnostic
  • oscarberg: Blogged: How to get KM from Enterprise 2.0 http://bit.ly/xgPbL
  • oscarberg: there is no social software, just software that is better or worse for people to use when socializing
  • hebsgaard: Key Differences Between Social and Collaborative Networks. #e20 http://bit.ly/ecu8k
  • ariegoldshlager: Process for Designing Effective Customer Communities http://post.ly/2Mcy <see esp. note by prem_k
  • hebsgaard: Silos 2.0; the new barrier to awareness. #e20 #ECM – interesting take on corp. silos – http://bit.ly/7VtzL
  • oscarberg: RT @weknowmore Dare to Share – Knowledge Management Toolkit http://ow.ly/kOUt #KM <v.practical – recommended
  • dhinchcliffe: 14 Reasons Why E2.0 Projects Fail [and succeed] http://bit.ly/BdxVJ <applies also to #EA
  • hebsgaard: Discussion About the Meaning of “Social” in the Workplace. #e20 http://bit.ly/801Vd
  • tetradian: (via @hebsgaard) Lock-Step Equity: knowledge-sharing and the bottom line http://bit.ly/3hGMJ #e20 <‘social’ – see comments

Questions about the meaning of ‘Enterprise 2.0′ developed towards a discussion of other misleading terms and ‘term-hijacks’:

  • tetradian: standard Mcafee defn of ‘Enterprise 2.0’ http://bit.ly/2KTcAL is as absurdly IT-centric as most ‘enterprise architecture’ // … ‘Enterprise 2.0’ should be about people and purpose first, not ‘social software’! – get the priorities right!! #E20
  • oscarberg: @tetradian Couldn’t agree more! Problem is “software” is part of McAfees definition // E20 definition should be about allocating and leveraging social capital within enterprises
  • tetradian: Post on “Annoyed at ‘Enterprise 2.0′” http://bit.ly/4I1FO
  • oscarberg: Blogged: Why McAfees definition of Enterprise 2.0 is flawed http://bit.ly/2GS0cb <<links to my post on ‘Annoyed at E2.0’
  • rtolido: “Enterprise 2.0 too much about software” http://bit.ly/4I1FO Well, yes. The problem is: IT people invented the term. Not business people.
  • aojensen: RT @tetradian Post on “Annoyed at ‘Enterprise 2.0′” http://bit.ly/4I1FO < Couldn’t agree more, E2.0 is a stale term.
  • oscarberg: RT @dhinchcliffe Tom Graves ‘annoyed’ with Enterprise 2.0: http://bit.ly/108LV9 An incisive disc., even if I don’t agree with everything.
  • tetradian: <post> “The dangers of ‘term-hijack'” http://bit.ly/p0aH1 #EA #E20
  • jdevoo: RT @tetradian: <post> “The dangers of ‘term-hijack'” http://bit.ly/p0aH1 #EA #E20 | or impedence mismatch between real-world and IT-world
  • rtolido: So if ‘Enterprise 2.0’ sounds too much like a software version nr , how about version names, like ‘Enterprise Snow Leopard’ ? Nah…
  • miket0181: @rtolido There are 2 problems with enterprise 2.0 – 1: the version number and 2: the fact that it is a suffix. “Social Enterprise” is better // but if we’re going for version names I like the Ubuntu animal theme – “Enterprise Jaunty Jackalope”!
  • rtolido: Thanks to my followers for all the input that has lead to arguably my best blog header so far: “Enterprise Karmic Koala’ // away with Enterprise 2.0, long life Enterprise Karmic Koala! new post on Capgemini CTO blog http://bit.ly/T9bxr
  • rtolido: Excellent, perfectly parallel build of @richardveryard on the Enterprise Suffix Considered Harmful discussion http://bit.ly/THPgk #yam
  • hebsgaard: Paul Thornton – Participatory Architectures #e20 http://bit.ly/tMxpG <use of terms, avoiding #termhijack

More on culture and society:

  • DavidGurteen: Is There Such a Thing as Organisational Culture? http://bit.ly/GpSbH <<needs discussion…
  • tetradian: TheAge (Aus) “Girls and boys come out to buy” http://bit.ly/k5ept – corporatisation of childhood
  • oscarberg: “We should spend as much resources on solving social isolation as on solving unemployment” Quote on the city plaza in Lund
  • christinearena: Culture Shapes Strategy: Why Green Is Growing (When Not Much Else Is) http://digg.com/u1BA0E via @make_good
  • business_design: Interesting source for anybody interested in the intersection of economic value and social/environmental impact http://bit.ly/V4Rgd <‘Blended Value’ – recommended
  • rotkapchen: RT @ken_homer HBR finally catching on RT @HarvardBiz: The Next Evolution in Economics: Rethinking Growth http://bit.ly/2rFLjf
  • thoughttrans: Article “Kindness Opens Doors” available http://is.gd/XdSf Do you open doors? <also cf. reputation etc
  • DavidGurteen: Clash of the Mindsets: How Indian And Western Engineers View the World Differently http://bit.ly/2xv1IA <Harvard Business site – good cross-cultural view, strongly recommended
  • tetradian: Good go-to source for cross-cultural business-issues: @CindyKing – useful links and references

…and on business, business-architecture and enterprise-architecture:

  • tetradian: TheAge (Aus) “A sound visionary” http://bit.ly/yEydT – business-models in digital-only domain (music)
  • benardmichel: Natty Gur “Business Capabilities and Business Strategy” http://bit.ly/SMtYb <<good practical overview
  • tetradian: Post “More on Zachman and capability” http://bit.ly/tRBXG (follow-up to Nick Malik on capability http://bit.ly/gMbDX)
  • JohnPolgreen: long comment by @tetradian on my post – whether #TOGAF is too IT centric for govt: http://tinyurl.com/kv8y2v – he says yes in some cases
  • CAEAP: Watch CAEAP Summit 2009 – Jaap Teeuwen – PD Program for EA on Vimeo! http://vimeo.com/6152575 <<recommended – no IT-centrism at all
  • JohnPolgreen: best critique of #TOGAF 9 yet – main point – last vestiges if IT-centricity must go. From @tetradian: http://tinyurl.com/q3m2mo
  • AussiMike: @tetradian A real architecture CSF (not in TOGAF) is what changes and process modifications can the organization culturally cope with <‘CSF’=Critical Success Factor
  • evasoukupova: RT @EliseOlding: Euro pre-BPM conf survey results show72%of respondents say org culture biggest obstacle preventing process improvement work
  • hebsgaard: NPR – At a Tipping Point? http://bit.ly/XQoOO <<managing social-driven change at [US] National Public Radio
  • thoughttrans: Business Models should be based on the vision, culture and industry trends…unless you are leading the trend.
  • tetradian: Independent.co.uk “Streets ahead: Does John Lewis offer revolutionary way forward for big business?” http://bit.ly/1inH7
  • taotwit: applying #vpect to establish ‘working together’ principles for a multi-vendor situation – in this case aka’ing the 5 columns is useful… // … V= Vendor/Client biz strategies, P= Contracts/SLAs, E= Activities /Milestones C= Inputs/Outputs/ Outcomes, T= Relationships/Risk #vpect
  • christinearena: Business Week – Is Optimism a Competitive Advantage? http://bit.ly/PP4la Hope so. RT @mvellandi @adamwerbach
  • colinpwheeler: Should Enterprise Architecture be involved in this debate: Who is responsible if a Robot kills someone? http://digg.com/u1BDcm

And a few miscellaneous items:

  • bartleeten: Prezi – The zooming presentation editor: …why did I not know this earlier? http://prezi.com/
  • tetradian: BBC – Haynes ‘The godfather of instruction manuals’ http://bit.ly/KZOsr <can we do this for enterprise architectures?
  • CyberSal: re Haynes guides & EA: quote from a client conversation – “most users want EA drivers guide but we give them the workshop manual”
  • tetradian: agreed abt driver-guide vs workshop-manual, was thinking more of visual clarity and realism of Haynes guides
  • CyberSal: Yes indeed – achieving visual clarity AND realism when doing EA is certainly a challenge.
  • oscarberg: Humans are processors of information. We encode it in content that we exchange. We use it to get things done. // We need information to understand the world. To use it, we need to have some preunderstanding (information) // When we get a lot of information and don’t have enough preunderstanding (info), we experience info overload // Information is not a thing. A piece of content (text, image…) in which we have encoded info is a thing. Big difference.
  • tetradian: trying to control information as if it’s a physical thing is the fundamental flaw in ‘intellectual property’

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