A week in Tweets: 30 Aug – 5 Sep 09

And another week of Tweets and links on social-media, narrative-knowledge, enterprise architecture, business and and society in general. Click the ‘More…’ link for the full list.

More on the ‘social media’ theme:

• oscarberg: ECM [Enterprise Content Management] itself does not help to bridge the gap between structured (data) and unstructured content – that’s why we need IM [Information Management] // IM’s main task is to provide the usage context // An ECM initiative that is not aligned with IM strategy will fail as it risks loosing the connection to usage contexts // ECM usually slices the elephant by content format. media or channel – this can fragment usage contexts even more // IM is about mapping information needs to information entities // When mapping information needs to information entities, we must never lose the usage context // “Tools” such as personas, scenarios and capability models help us keep seeing things form the usage context // Features, products and properties drag us down in the technology “dirt”, losing the usage context
• jdevoo: RT @tetradian: <post> Jakob Nielsen on real-world ‘Enterprise 2.0’ http://bit.ly/VqRsM | Ever failed with a wiki or SN at work? #km #e20
• oscarberg: most people don’t get how blogging and micro-blogging can help them at work – they need to be presented with the use cases // It’s a myth that people bring Web 2.0 to work for business purposes- it is still the tech nerds // I believe there are many use cases for social software at work, but people’s attitudes & behaviors are the main obstacle to change // It’s one thing to blog for your friends, a completely other thing to blog for your collegues // In many organizations, people feel threatened when someone starts to blog – work is often a competitive environment // If you think adoption will happen by itself, you will fool yourself // To make change come about, we must all see us as change agents (not tech evangelists)
• oscarberg: RT @gyehuda New Blog post: Denial is a river full of crocks. http://bit.ly/4FBekp #e20 << Good we are having this discussion
• oscarberg: Blogged: Enterprise 2.0 is a process, not a solution http://bit.ly/35kAQc
• oscarberg: Blogged: And now for something completely different… http://bit.ly/BO8UL <enterprise content management (ECM)
• hebsgaard: Social Media is from Mars, Enterprise 2.0 is from Venus. #e20 #socialmedia – http://bit.ly/jOZgJ <also marketing
• oscarberg: RT @dhinchcliffe Power of Continuous Improvement: http://bit.ly/uZ70j Why many small steps can lead to big things (key to agile processes)
• oscarberg: Not knowing what is happening and when to contribute is a problem that Enterprise 2.0 can help to solve
• oscarberg: “two-thirds of our respondents had derived measurable business value from their use of Web 2.0” http://ping.fm/nYqik
• oscarberg: If you integrate all communication tools into one tool, which is provided by one supplier – what happens when it breaks? #GoogleWave #GMail
• oscarberg: Social software can be used to achieve 360 degrees visibility within an organization, supporting better decision making // But 360 degrees visibility within an org cannot be achieved with social software alone – it requires a huge cultural shift // the challenge is to make the adoption of social software and the shifting of the corporate culture support and enforce each other
• business_design: Interesting briefing on “transparency” in business http://bit.ly/njmWm <xref reputation-mgmt & #E20
• oscarberg: RT @complexd The New Business Of Managing Information – A Process-Centric Approach http://bit.ly/2AfQXN
• thoughttrans: Social media doesn’t mean you need to tell all. If it doesn’t add value to others…don’t type it.
• oscarberg: RT @mcafee “E2.0 is a Crock: Discuss” – http://bit.ly/njGfh – so… discuss! (please) << wow, McAfee brings out the big artillery! <<no discussion, but good #E20 usage-examples
• jdevoo: RT @c_lizard @manuwie How companies are benefiting from Web 2.0: McKinsey Global Survey Results http://bit.ly/4DYQmM #e20
• oscarberg: RT @bduperrin Corporate Social Media, from Macro to Micro http://tinyurl.com/ls5je4

Linked to this, more on the knowledge-management domain:

• DavidGurteen: Dave Snowden on robustness versus resilience http://bit.ly/M0mFl #KM <insightful
• oscarberg: RT @letterpress_se New iA blog post: The Value of Information http://bit.ly/cDQcv (via @iA) good analysis of info
• unorder: A beautiful video depicting perfectly the many triggers for anecdotes that keep us connected and form our cultures http://is.gd/2KNua
• unorder: New video: telling success stories http://bit.ly/1XMI0c
• DavidGurteen: KM must support the human aspects of decision making #eckm09 http://yfrog.com/039bqmj
• unorder: RT @GuyKawasaki: Visualization of changes to Darwin’s Origin of Species over time: http://om.ly/IqcC <brilliant interactive comparison of full text of editions

More on enterprise-architecture:

• tetradian: <post> “Capabilities, reference-models and job-descriptions” #EA http://bit.ly/857hg
• CyberSal: RT @pevansgreenwood: Inside vs. Outside http://bit.ly/VEcUB >>@cdpotts @richardveryard @ColinBeveridge relevant to EA boundary conversation
• CyberSal: RT @Cybersal Great blog on value of EA for SMEs by @madgreek65 (via @logicalleap) http://bit.ly/16x68G <recommended
• JohnPolgreen: Concern of SF #TOGAF cert group: does TOGAF 9 give enough guidance to build a business case for an EA project strong enough to get buy-in?
• JohnPolgreen: RT @gleganza Of 15 poll resps on measuring EA progress:3 use maturity model, 4 score vs goals, 5 don’t measure… See http://bit.ly/ukqqh
• JohnPolgreen: RT @aleksb6 here’s an intriguing thought from sample #EA #Capability Map: what is the ‘business of EA’?
• JohnPolgreen: RT @aleksb6 @JohnPolgreen … so using #TOGAF 9 as base to tailor EA is a good thing – how to do so is the challenge… < work in progress..
• oscarberg: Its obvious – if we take out time and space as constrains & add abundance of choice when doing business, it means revolutionary change
• oscarberg: RT @dhinchcliffe Just out: McKinsey Global Web 2.0 Survey for 2009 http://bit.ly/Vu1QZ Faster access to knowledge biggest gain reported.
• oscarberg: RT @weknowmore The STRATEGICAL IMPACT of knowledge markets and knowledge management for SMALL and MEDIUM ENTERPRISES http://ow.ly/nEC9
• oscarberg: RT @lehawes @dahowlett …we’re in agreement. Ad hoc collab is barely repeatable by definition. And required to solve process breakdowns.
• tomoye: Forrester: Social networking will be biggest enterprise 2.0 priority by 2013 http://blogs.zdnet.com/BTL/?p=8555
• hebsgaard: Social Web Design: Respond to human behavior. Don’t fight it. Support existing behaviour #e20 @sameerpatel http://bit.ly/LB0vZ
• hebsgaard: Introducing Social Media into business might be a major cause of failure. #e20 #socialmedia – http://bit.ly/4pii3R <<information as a superstructure of knowledge
• JohnPolgreen: RT @chrisdpotts Where to start with EA: your annual results. Choose ratios, build 3-5 years’ history, find differences EA can make. < yes…
• basvg: RT @EnterprisingA: IMO ArchiMate is best suited for Architecture at Enterprise level, then link to other notations for detail levels. #ea
• JohnPolgreen: Theme of SF #TOGAF 9 cert course: despite diffs of arch background, TOGAF ADM gave good vendor and tech neutral EA process all agreed on.

A major thread on pitfalls for enterprise-architecture, arising from a rather too predictable Gartner post:

• evasoukupova: RT @HollyWinter Gartner: 10 enterprise architecture pitfalls and how to avoid them http://bit.ly/14jat6 #GartnerEA
• RT @richardveryard RT @Dana_Gardner 90% of what analysts do is point out the obvious << True. Still, CIO’s don’t always get the obvious
• CyberSal: RT @bmichelson:Gartner points out obvious:10 Enterprise Architecture Pitfalls http://bit.ly/6evUH >> Then read http://bit.ly/dQUJa
• CyberSal: Example EA Pitfall: Running behind a project team waving a red flag #eapitfall
• tetradian: @Cybersal biggest single #EA pitfall: thinking EA is primarily or only about IT – it must always be whole-of-enterprise
• Cybersal: #eapitfall thinking that knowledge can reside purely in artifacts (they need ongoing stewardship)
• basvg: Gartner identifies 10 pitfalls for enterprise architecture. My favorite: “Doing Current-State EA First”. #ea http://bit.ly/VXTti
• Cybersal: RT @mcgoverntheory: @bmichelson process-compliant #EA documents required to build Hello World? #eapitfall <<yup – this one’s horribly real
• Cybersal: RT @richardveryard: EA pitfall blog http://tinyurl.com/lc7pn3 #eapitfall>>highly insightful clarification of recent twitter banter, and more

A ‘design-thinking’ theme that’s becoming more relevant to enterprise architecture and other architectures:

• jdevoo: RT @designthinkers @Redjotter: Spot the difference: UX design, service design and design thinking http://tiny.cc/9cc1A
• christinearena: This is fantastic. RT @designersaccord: Check out our new website! www.designersaccord.org

Sustainability and social responsibility:

• christinearena: Fast Company – How to Make Socially Responsible Investments Pay Off http://3bl.me/7apg29 by @Timberland_Jeff Great insights!
• DavidGurteen: How mobile phones can contribute to the public good http://bit.ly/R7B1P #SOCIALGOOD <but also scary…
• christinearena: Congrats to Interface and @RayCAnderson on 15 years of finding a better way to make a bigger profit. Watch the video http://bit.ly/18lzWu <(Andersen also one of my own business heroes)
• christinearena: Just wondering when CSR reports will stop being reports and start being inspiring creative masterpieces that positively engage. Any ideas? // Good idea. RT @RealizedWorth instead of CSR reports that tell – there shld B sites 4 discovery, offering stakeholders continuing outcomes // Agree! RT @FabianPattberg Make CSR reports come alive with interaction and opinion. Then you can engage and communicate. // The right sequence: RT @TBL_Capitalist [We go with] innovations first, the report should follow, not vice versa as it is often done. // So, future CSR “reports” will need 2 B better tools for communicating progress, establishing meaningful conversations and building trust.
• christinearena: Debunking the Notion of a Triple Bottom Line (by Harvard prof who says CSR Rprts useless) http://tinyurl.com/lutoyz RT @RealizedWorth
• christinearena: My #FF #sustainability this week is one of the best eco-architects + thinkers of our generation (w/ a great sense of humor) @ericcoreyfreed

…and various miscellaneous items

• thoughttrans: Job requirements with a list of “must have’s” will get nothing of value.
• taotwit: CATcerto? http://bit.ly/fkXqC <delightful piece on real concerto with cat as piano soloist
• oscarberg: RT @weknowmore Twitter Cheat Sheet http://ow.ly/nFlm #twitter [via @gminks ] << Good when someone ask you why and how to Twitter
• hebsgaard: Fixing the european future: a manifesto for recovery through innovation. #EU #innovation – http://bit.ly/11k1oa
• business_design: We’d be rich RT @springwise: Man invoices companies for the (waiting) time he spends with their brands. Four have paid http://bit.ly/Bs4u5
• thoughttrans: Article “10,000 hours” available http://is.gd/Xe5E How many hours do you have towards your passion?
• basvg: RT @mcgoverntheory: Stop worrying about what happens if you train and they leave. Start worrying about if you dont train and they stay.
• tonyrestell: Really insightful – what determines whether consulting works or not (ref NHS / McKinsey report) http://tinyurl.com/mlkgok (via @JonSHarvey)
• business_design: Nice post for (aspiring) speakers RT @presentationzen: How To Market Yourself As A Speaker by Mitch Joel http://snipurl.com/rlhzs
• modera6072: An inspiration in 2 tweets – Bill Pollard, Chair Emeritus, Service Master: “people want to work for a cause not just a living”. // part 2 “…alignment of the cause of the firm & calling of the people a creative power is unleashed: quality service to the customer…” // “..be brave enough to reinvent ourselves and reframe what we thought we knew about life and then practice it” – Lance Secretan // To me inspiration does not have to come from an ‘ah ha moment’ – sometimes its a simple truth that helps me connect and project the dots! // “By becoming aware that we are communities, not organizations, we change the very nature of our relationships” – thank you Lance Secretan // …making them more infinite, less cursory, more vital.. natural longing to form lasting connections will cause a transformation – LSecretan