A week in Tweets: 20-26 Sept 09

The usual weekly collection of Tweets and links on ‘social media’, enterprise architecture, business architecture, business-knowledge and the like – click the “Read more…” link for details.

Social-media, ‘Enterprise 2.0’ and online collaboration:

• oscarberg: RT @GeorgeDearing From “Communicator” to “Conversation Architect” (http://tinyurl.com/mf9wwh) [CommonSenseMediaGroup] #socialmedia / #fb “Customers like to do three thing as long as it helps their peers: share ideas, share product knowledge and share solutions.  Customers don’t care about your company, they care about their community.”
• oscarberg: Blogged: 5 Essential Enterprise 2.0 Research Reports http://bit.ly/17cqwf // 5 whitepapers http://ping.fm/mRvjm to add to the 5 Essential Enterprise 2.0 Research Reports http://ping.fm/eJDgO #e20
• oscarberg: RT @adamcoomes Social Media Policies from 80+ Companies http://bit.ly/rRclg
• oscarberg: RT @SocialMediaOnly 10 Revealing Infographics about the Web http://ping.fm/Ccg1o <useful reference-site
• oscarberg: The A-B-C’s of Enterprise 2.0 http://bit.ly/juh2B #e20
• oscarberg: RT @JoachimNiemeier What is Enterprise 2.0? http://bit.ly/47HX4S | Turn infrequent tasks or activities into continuous possibilities <very good summary – it’s more about people and organisations than about software
• bartleeten: The battle is on against Facebook etc to regain control of our files http://bit.ly/LnbYs <key Cloud risk
• oscarberg: 12 Theses on Collaboration by @k_kristensen http://bit.ly/14COK9 <another useful summary of practice
• hebsgaard: Government 2.0, German Style: Still Too Much Planning? #gov20 #EU http://bit.ly/29CnnJ // Government 2.0 Made In Italy: Blurring The Boundaries Between Politics and Operations. #gov20 http://bit.ly/10dLuC // Government 2.0: A tale of „risk, control, and trust“. #gov20 http://bit.ly/131PWp // A Few Questions While Waiting for the Open Government Directive. #gov20 http://bit.ly/131K3q
• oscarberg: RT @jevon RT @e2conf: Social Business: Why The ‘Enterprise 2.0? Moniker Is Wrong http://bit.ly/zcSLF
• oscarberg: I could settle with Social Business Design as a discipline and Enterprise 2.0 as a vision // I think Enterprise 2.0 is a term that would serve better as vehicle for a vision than what it currently is used for // I rather focus on business improvements & value creation than terminology discussions (E20 vs social business) #e20
• oscarberg: RT @movito @oscarberg Imagine CEO giving a speech of http://bit.ly/5AZhf quality on participation, inquiry, openness & sharing to employees. <<video of new head of [US] openinternet.gov explaining his business-purpose and asking for transparency and engagement of others in the process – literally ‘open government’
• oscarberg: New presentation: Getting Real About Enterprise 2.0 #e20 #socialmedia http://ping.fm/hhvPy <nice visual intro by Oscar and partners
• oscarberg: RT @bduperrin Reading: The Future of Enterprise and Web 2.0 http://bit.ly/MSxft <<says it’s not about ‘competitive edge’, the big payoff is increased resilience
• hebsgaard: The Week of #Gov20 – Longing for More. http://bit.ly/Gs2Gu
• hebsgaard: [Seth Godin] Launching Brands in Public http://tinyurl.com/mzyn2t <interesting concept of aggregating online ‘conversations’ about brand
• tetradian: BBC: “‘Tweeting’ medics expose patients” http://bit.ly/46T71b | need for explicit social-media policy
• oscarberg: RT @rossdawson Solid piece: 5 Keys to Incorporate Social Media in Your Business http://bit.ly/UPVV1 <recommend – has useful focus on trust
• oscarberg: Blogged: This week in links – week 39, 2009 http://bit.ly/k7iNF <useful links and commentary
• hebsgaard: RT @BillIves @darwindev: Tim O’Reilly in Forbes magazine on ‘The Web-squared era’ http://bit.ly/Y2RHB
• oscarberg: RT @dhinchcliffe If the Army Can Put Its Doctrine Up On a Wiki, You’ve Got No Excuse: http://bit.ly/TqYxx HT @pascal_venier #gov20 <v.important case-study of #E2.0 etc

Enterprise-architecture and business-architecture:

• aojensen: ARIS Express available free of charge: http://bit.ly/2voVCh <entry-level version of proven #BPM toolset
• oscarberg: Eight steps to thriving on information overload http://bit.ly/azhgb (by @rossdawson)
• craighepburn: RT @rpolom: The ‘ROI’ Case for Web 2.0: Return on Information http://bit.ly/Q2Pd0
• tetradian: (via @oscarberg) “Customers don’t care about your company, they care about their community.” http://tinyurl.com/mf9wwh
• tetradian: Kent Bye: ‘Spiral Dynamics Visualizations’ [useful culture-assess resource for Biz Archs #EA] http://bit.ly/1q9jA7
• oscarberg: RT @janusboye The value of a peer network. Organisations are more fragile than they may seem http://bit.ly/48XYq
• oscarberg: Transparency, not Anarchy http://bit.ly/oMBBg << This is a must-read
• unorder: Check out this SlideShare Presentation : Culture http://slidesha.re/2HLyDu <‘self-intro’ to culture of NetFlix video-rental org (for new hires etc)
• hebsgaard: Can You Market Trust? #e20 http://tinyurl.com/l5lbjz (but note nice irony: they end with request for comment of “What say you?”, but Comments section says “You have no right to post a comment”… 🙂 )
• hebsgaard: Resistance to change is rational – to the resisters #km http://tinyurl.com/mwjtdc <xref to and commentary on useful McKinsey article “The Irrational Side of Change-Management”
• (via hebsgaard) “Theory of Constraints and Big Agile”
• http://www.dennisstevens.com/2009/09/17/theory-of-constraints-and-big-agile/ <the notion that the only possible ‘The Goal’ is maximising short-term profit is a bit dumb, but otherwise a useful summary of Theory of Constraints and iterative change
• CAEAP: Links of Interest: Body: EA Doctrine – You should read. Find the whole doctrine at: http://caeap.org/Doctrine.aspx http://url4.eu/Vc1I
• taotwit: pondering an event taxonomy and policy around event granularity / aggregation within the context of processing 500m events per day <real-world VPEC-T
• taotwit: New wikipedia article on #vpect http://bit.ly/4Nini <recommend VPEC-T for enterprise/business-architecture
• Cybersal: RT @chrisdpotts: Article by @hinssen in CW: Can the IT Dept Survive Web 2.0? http://bit.ly/HMqqw ” >>love the bit about the CEO’s gmail
• tonyrestell: Key experiment by strategists BCG – consulting teams became more effective when forced to take time off http://bit.ly/sCY0M
• oscarberg: RT @johanbryggare Bank of America learns that ignoring customer complaints has its price. http://bit.ly/2zEydJ #socialmedia
• bartleeten: Value-based IT Decision Support – Towards a formal business value model for steering IT-business alignment: HP .. http://bit.ly/1FcrZc
• taotwit: http://bit.ly/10twLC the dreaded #vpect missing-dimension debate continues – any practitioner (rather than academic) welcome! 😉
• business_design: RT @jhagel: Emerging economies are connecting and innovating in powerful ways – stay tuned http://tinyurl.com/yexw6ay <Economist: use of mobile-phone credit as cash-transfer in Africa etc
• aojensen: Nice new online tool for diagramming and flowcharting http://creately.com/ <interesting ‘pay what you want’ business-model too
• taotwit: Ways of using #vpect http://bit.ly/175jes – might help new practitioners & prompt folk to join the discussion!
• tetradian: <post> ‘New economics models – what impact on enterprise architecture?’ http://bit.ly/3VI4nw
• thinksmith: Inefficient interactions with sales staff take long but offer so much more! <‘efficient’ vs ‘effective’

Narrative-knowledge and other ‘knowledge-management’ themes:

• snowded: Mnemonic: artifacts, skills, heuristics, experience, natural talent (ASHEN) adding relationships. HARNESS if add story #KM
• snowded: Mnemonic: Heuristics, Artifacts, Relationships, Natural Talent, Experience, Skills, Structure HARNESS (cf Narrative Labs) #KM
• hebsgaard: Signs that your KM strategy is about to crash. #KM http://bit.ly/2EsiMB
• hebsgaard: The 2nd KM: Little #KM http://tinyurl.com/ycetpa5 <practical summary – recommended
• tetradian: Side-wise <post> “Surviving the skills-learning labyrinth” http://bit.ly/sFbIY
• DavidGurteen: Defining #KM by Dave Snowden @snowded http://bit.ly/k1uHe
• DavidGurteen: Can you measure personality? http://bit.ly/nx6If #KM

Technology and detail-level technical architecture:

• bartleeten: REST-*.org http://www.jboss.org/reststar <<web-architecture – all tech, but potentially relevant
• bartleeten: Courier: First Details of Microsoft’s Secret Tablet – Microsoft courier tablet: << love the formfactor http://bit.ly/aoZBH
• rtolido: high flexibility demands high standardisation. So the Open Mashup Alliance initiative is good news http://bit.ly/3ts62v #yam
• theopengroup: RT @IT_Maturity: Whitepaper on TOGAF and ITIL v3: http://ow.ly/qgUM [PDF] Written by Getronics Consulting. #ITIL #TOGAF

Society in general:

• rtolido: http://twitpic.com/ihz25 – job profile on official Dutch school site: ‘owner coffeeshop (soft drugs)’
• florian__: bldg spkr: “There’s some local police action on broadway, nothing related to this building. When exiting please DO.NOT.FREAK.OUT. thank you” <only in America? 🙂
• hebsgaard: Toward Social Security 2.0 – How About Crowdsourcing Pensions? http://tinyurl.com/yccksup <aka mutual-funds..
• rtolido: preparing an Ignite speech (5 minutes, 20 slides, 15 seconds each) about … Slow IT … ah, the sweet irony #yam
• thinksmith: RT @theCSRfeed: ‘Localwashing’: Will it overtake greenwashing as the latest marketing ploy? http://3bl.me/xcwv7c