A week in Tweets: 17-23 Jan 2010

The current week’s-worth of assorted Tweets and links, in the usual categories, and with the usual ‘Read more…’ link to open ‘em up.

Enterprise-architecture, business-architecture and anything to do with the high-level overview of the business and the organisation:

enterprisearchs: IBM’s crack at Enterprise Architecture value: http://bit.ly/6Gy67P not bad <agree – good 1st-level intro, minimal ads
SAlhir: Crowdsource labor: Economic benefits of large orgs + Human benefit of small orgs (per @egobillot) http://shar.es/aBrs0 <#entarch
SAlhir: RT @PaulaGray: Corporations live or die by their connection to culture” Grant McCracken-Chief Culture Officer book @Grant27 // “Without a connection to culture, Coke is merely carbonated water and syrup” Grant McCracken-Chief Culture Officer
business_design Blogpost The Music Industry (part II) – two of the new models http://bit.ly/55pEzv <useful example #bmgen #entarch
SAlhir: Organizational Entropy: measure of disorder/randomness by which work is created within an org. (via @mcottmeyer) http://bit.ly/7efjjy
rettema: EAM pattern catalog of TU Munich (Ger), worlds best cartography system for EA http://bit.ly/6nbGPj #EntArch <recommend
bartleeten: sebis : EAM Pattern Catalog Wiki http://icio.us/dqbwjj <excellent for #entarch – requires free registration
greblhad: #entarch is a bit like the Swedish smörgåsbord it has a bite of everything
SAlhir: Forrester Customer Experience Index (via @btemkin: http://bit.ly/cxpi2010 <customer-centric #entarch / #bizarch
(via @SAlhir) “Customer Experience Counts In All Channels” (re Forrester CxPi) http://bit.ly/8A4xOt #entarch #bizarch
tetradian: (via @SAlhir) LibertyMutual ‘Responsibility Project’ http://bit.ly/34ulRt and BusWk article (watch the video) http://bit.ly/6ADImZ #entarch <full links: ‘The Responsibility Project’ http://www.responsibilityproject.com/ and BusinessWeek: “Liberty Mutual, Doing the Right Thing” http://www.businessweek.com/managing/content/jun2008/ca20080625_251589.htm – very important for visioning and for customer-centric #entarch #bizarch – describes what is almost a text-book example of how to do visioning properly, and what happens when you get it right
business_design: Business Model Canvas Poster V.1.0 of #bmgen available for download on my blog http://bit.ly/5Tlqbz <recommend #bizarch
SAlhir: RT @Armano: 10 Ideas For The New Decade http://bit.ly/6gO7Go <booklet by NY futures/social-media consultancy Edelman – includes ‘Be Now or You Will Be Never’ and ‘Disruptive-Proof Businesses’
oscarberg: Drucker: “In the knowledge economy everyone is a volunteer, but we have trained our managers to manage conscripts”. /via @VMaryAbraham
oscarberg: Systems that eliminate failure, eliminate innovation by @snowded http://icio.us/xoupma /via @johnt <“We learn from tolerated failure” – importance again of @snowded’s point about ‘safe-fail’
tetradian: re architect/business relationship: Frank Gehry and ‘the organization of the artist’ http://bit.ly/5WGJM2 – key for #entarch #bizarch etc
greblhad: RT @leodesousa New my notes A&G Webinar The State of EA http://bit.ly/8rkwRn #entarch
jdevoo: Thinking of using the Matrix of Change to communicate transition to new Internet radio player across large organization http://bit.ly/6PqcEa <‘Matrix of Change’ is a useful method and Windows-based tool for any form of comparative analysis
EnterprisingA: post on “Agile architecture – some random musings” http://bit.ly/6BiCCS <v.practical #entarch #bizarch – strong recommend
EnterprisingA: Following several requests I have posted my comments to @bankervision re: agile architecture on my blog http://bit.ly/6BiCCS
tetradian: <post> “The autism of EA?” (with thanks and apologies to Patrick Lambe) http://bit.ly/8GPUVH
antosotomayor: Umair Haque (HBR): The Scale Every Business Needs Now http://bit.ly/79u8Er #in /via @raesmaa < (interesting: competition vs ambition)
greblhad: At first I thought about writing a book like Enterprise Architecture for Dummies, but I soon realized I embody the concept
adrianrcampbell: @greblhad In ‘EA for dummies’ the first topic should be that EA is not = IT Architect 😉 #entarch
EnterprisingA: RT @leodesousa: Starting Your EA Practice – what roles would you pick? http://ping.fm/SICnu #entarch <- Comments added
tetradian: BBC interview with Russell Ackoff – *essential* for all #entarch #bizarch practitioners http://bit.ly/6MnZlZ (apols, audio may be UK only)
business_design: Nice post – Curious about the book! IMHO lacks the crucial visualization of a BM RT @mdbraber: HBR: Framework for Biz Models http://bit.ly/7LLjvz
jdevoo: Location: Chile. Year 1971. Project name: Cybersyn. http://bit.ly/5uWV3u <pdf> #VSM #egov <classic #entarch example – must read
tetradian: r @jdevoo re Cybersyn, see also reconstruction and further detail at http://www.cybersyn.cl/ingles/cybersyn/index.html #entarch // Wikipedia page on Cybersyn http://bit.ly/6Pqgy1 #entarch – crucial early example of whole-enterprise (whole-country!) architecture
GetStoried: @CreatvEmergence: Convergence culture, collective intelligence, co-creating the larger story, participatory creativity – http://bit.ly/13DehP <MIT Transmedia Project – video on ‘average people’ taking much more control of ‘the story’, decentralisation and a return to more public versions of ‘the story’ – interesting implications for #entarch
enterprisearchs: RT @leodesousa A&G Webinar The State of EA http://bit.ly/5VioVp <useful summary IT mainstream ‘EA’
greblhad: RT @bmichelson RT @j4ngis: “entarch” – snds lke a beast from LotR. “Oh, help us, they brought the Entarch. <- ha! <- And a killer Bizarch too
bartleeten: Where architects are spending their time http://icio.us/ibzeow <Forrester report: c.50:50 between tactical (support of projects/PMO) and strategic (still mostly IT)
bartleeten: RT @bartleeten: A Resurgence of Portfolio Management? http://icio.us/d1rz5m <recommend – esp. that it works best beyond IT-only
thoughttrans: SBDi Biz2Geeks Post: Before Strategic Plan http://short.to/11ump #in #e20 #bizarch <centrality of passion in #entarch etc

A discussion on enterprise vs organisation, starting from a throwaway comment by Paula Thornton (@rotkapchen):

oscarberg: RT @rotkapchen: There is no Enterprise. “Organisations are not things but patterns of interactions between people.” <strongly disagree…
tetradian: r @rotkapchen …I agree that orgs are “patterns of interaction between people”, but Enterprise requires purpose, else is literally aimless // r @rotkapchen org & enterprise not the same: org is defined/bounded by rules, structure; enterprise by purpose, shared-commitment
snowded: Possibly use ideation/rule based culture difference from anthropology. Purpose does not need to be articulated just understood
tetradian: @snowded: “Purpose does not need to be articulated just understood” – strongly agree, also ‘people know more than they can say’ etc
enectoux: @tetradian @rotkapchen “Enterprise” is what unify organizations to achieve the same ultimate target. Taken apart org are selfish and useless
krismeukens: @tetradian @enectoux @rotkapchen Enterprises are in the first place “systems” in their own right, with a predermined purpose
pauljansen: @tetradian ‘…enterprise by purpose, shared-commitment’ <- and by stakeholders (meaning ALL; intended, identified and all others effected)
rotkapchen: @tetradian “enterprise by purpose, shared commitment” Doesn’t exist in ANY firm I’ve worked for // And yes, they’re all effectively aimless. Why? The parts don’t have feedback to each other. There’s no transparency.
tetradian: . @rotkapchen: “Doesn’t exist in ANY firm I’ve worked for” – I repeat, ‘org’ (firm) is *not* the same as ‘enterprise’! http://bit.ly/8wWNSq // “[orgs] are all effectively aimless. Why? The parts dont have feedback to each other. No transparency” – agree w you on that
tetradian: . @krismeukens: “Enterprises are in the first place “systems” in their own right, with a predermined purpose” <agreed, tho’ may be unaware (ie. not conscious/explicit)
JohnPolgreen: RT @tetradian @enectoux I generally use the term ‘whole-of-enterprise architecture’ to separate real-EA from IT-centric ‘enterprise’-arch
tetradian: . @JohnPolgreen: “do you have some sources?” defns ‘enterprise’, ‘architecture’ ‘Practical Guide to FEAF’, V1.0, US CIO Council Feb2001, p.5 // “Enterprise: an organization (or cross-organizational entity) supporting a defined business scope and mission.” // “An enterprise includes interdependent resources (people, organizations, and technology) who must coordinate their functions”… // “…and share information in support of a common mission (or set of related missions).” – does not assume IT, often may be >org // re FEAF defns: their defn of ‘enterprise architecture’ falls back to standard mostly-IT-centric, but ‘enterprise’+’architecture’ is broader
JohnPolgreen: @tetradian back on my turf – should have read The FEA def of ‘enterprise’ more closely… What about a source for def of ‘org’?
tetradian: @JohnPolgreen source for defn of ‘org’? – try Wikipedia?? http://bit.ly/71G6kV (I prefer “framed by … institutional rules”) #entarch
rotkapchen: @tetradian Now I’m just confused. Your piece describes enterprise exactly as I speak to it. Was there a point I’m missing you were making?
tetradian: @rotkapchen point was disagree with your ‘There is no enterprise’ – ‘orgs are patterns of interaction’, but enterprise is not solely the org
rotkapchen: @tetradian Ah! The message is for the ‘commoner’. People who believe that there’s a ‘they’ and a ‘company’ to talk to.
tetradian: @rotkapchen uh… sorrry…? what ‘message’? for what ‘commoner’? apologies, but I just don’t get what you’re saying here…
rotkapchen: @tetradian “There is No Enterprise” is attempt to reframe common reliance on a ‘thing’ vs. real people.
tetradian: @rotkapchen point taken, tho’ to me it still sounds way too close to Margaret Thatcher’s infamous “there is no such thing as society”

A brief discussion about processes and organisations:

oscarberg: Processes don’t cross organizations, it’s organizations that cut through processes <v.true #entarch #bizarch
rettema: @tetradian @oscarberg Same statement as Michael Hammer, customer centric means no recognition of internal customers in processes.
tetradian: @rettema @oscarberg my take was that processes are often blocked by silo boundaries – esp. transitions b/w IT and ‘manual’ process-segments
oscarberg: @tetradian @rettema it’s a matter of which perspective we use when we define & address a problem / challenge
rettema: @tetradian @oscarberg The blockade states Hammer also as the internal customer, more imprtnt are his principls to redesign without blockades

Another brief discussion about checklists and blind-spots in architectures – particularly enterprise-architecture:

greblhad: RT @jorgebarba Using Checklists to Prevent Failure – Harvard Business IdeaCast – http://ff.im/-eHfWr < recommended for #entarch
greblhad: What are the common blind spots of #entarch?
tetradian: @greblhad: “What are the common blind spots of #entarch?” for most, inability to see anything beyond IT? at best, anything beyond the org?
greblhad: @tetradian I agree about those big issues. More interested in smaller issues like wrong types of viewpoints, missed viewpoints and such
tetradian: @greblhad hence your cross-ref to Gawande on checklists? ie. what are #entarch equivs of surgeon/pilot checklists? – v.good point…
greblhad: @tetradian cross-ref to Gawande on checklists? ie. what are #entarch equivs of surgeon/pilot checklists? – < Exactly
tetradian: @greblhad #entarch checklist item: create/maintain responsibility/RACI matrix for each arch.item – identifies stakeholders & engagement

Knowledge-management, narrative-knowledge and in-person collaboration:

oscarberg: RT @fdomon: The Community Manager: enabling knowledge flows http://bit.ly/8PycuW by @hjarche <#entarch is v.similar
SAlhir: Creation Spaces, Collaboration Curve, & Managing Knowledge RT @HarvardBiz: A Better Way to Manage Knowledge http://bit.ly/7cN1KJ <John Hagel / John Seeley Brown #km #entarch
DavidGurteen: RT @DavidGurteen: Knowledge sharing: it may not be what you think it is http://bit.ly/6Fsr4p /good <includes link to Patrick Lambe’s important 2002 essay ‘The Autism of KM’
DavidGurteen: How Social Ecosystems Grow (Or Not) http://bit.ly/7yUXWF #KM <another great article by Dion Hinchcliffe

‘Enterprise 2.0’, social-media and online-collaboration:

oscarberg: Is cooperation a better term than collaboration when reasoning about what value #e20 can create beyond teams?
BillIves: RT @stangarfield: Book review of Enterprise 2.0 by Andrew McAfee http://bit.ly/897uzV #KM #E20 <very good summary – possibly more useful than reading the book?
oscarberg: #Agile impacts knowledge work in a similar way than #Lean impacted manufacturing. /via @EskoKilpi
oscarberg: Blogged: Enterprise 2.0 and Collective Collaboration – Part I http://goo.gl/fb/QVHv <links b/w #e20 and #entarch
oscarberg: Blogged: Enterprise 2.0 and Collective Collaboration – Part II http://goo.gl/fb/iIHH <recommend – also important for #entarch
jbowles: RT @humancapleague Complexity, the Web and the business of information by Harold Jarche #hr #workplace #e20 http://su.pr/1iLgkS <recommend – note also xrefs to Cynefin etc
hebsgaard: Transparency and social pressure. Via @gilyehuda http://tinyurl.com/yzadjmb <great real-world examples #entarch #e20
bartleeten: Signs of Intelligent Life in the Corner Office http://icio.us/fr2crc <useful Andrew McAfee piece – for once not IT-centric – commenting on interview with #E20-oriented CEO of large insurance company
oscarberg: Blogged: Interesting Enterprise 2.0 Readings – Week 3 2010 http://goo.gl/fb/zW6Q <very valuable resource for #e20 #entarch etc
SAlhir: Social Business Reality: Beyond Twitter http://bit.ly/67ZXAr

Society, culture and corporate social responsibility:

SAlhir: The Compassionate Instinct (via @EmergentCulture @kaskadia: @FullySustainabl) http://bit.ly/5UmPKM <“Think humans are born selfish? Think again. Dacher Keltner reveals the compassionate side to human nature.”
Cybersal: Is anyone else getting irritated by the proliferation of trademarks for phrases in common use (eg. actionable architecture)? <yet another example of the obscenity of so-called ‘Intellectual Property’…

And the ever-insightful-or-just-plain-useful miscellany:

Cybersal: Must-read blog for conference presenters about effective design of PowerPoint slides http://bit.ly/2iukdN (via @happyhenry) <refers to formal research providing proof that many-bullet-point slides don’t work (especially >4/5 bullet-points)
oscarberg: Blogged: How to switch to a new laptop in 5 minutes http://goo.gl/fb/wpLF <very very useful – thanks!
BillIves: Skype at the Tipping Point? http://bit.ly/7eBzxn from @robpatrob <“This is more than long distance and conferencing. An employee of Skype contacted me and told me that they have a permanent link between offices. So you can just look up and see your colleague who may be a thousand miles away. Quite a few of my friends are living in different cities from their families. Of course they contact their families by Skype – but one is leaving his connection open in the evening. So he is close to being home as he shares all the mundane as well as the special. This makes the distance shrink. So what I am seeing that is new – more than just a cheaper alternative to the phone – is the idea of “Presence”. As Skype comes to TV and into our living rooms and bedrooms and into our offices – we can connect as a matter of course. Time and space can shrink.”
EnterprisingA: Thought for today: Too often, the endless quest for information is driven by desire to avoid making a decision <ouch… – too accurate… 🙂
EnterprisingA: Thought for today: Often, the only difference between fact and fantasy is the viewpoint <painfully accurate…
EnterprisingA: #rebadged (7) Don’t call it “disconnecting from the business and disappearing up your own techno-babble behind”. Call it “IT as a Business”
DavidGurteen: Unlimited Gmail accounts http://bit.ly/74ctVq /very cool <a simple tweak to get multiple GMail accounts coming into the one effective address – not actually unlimited, but useful
unorder: RT @tweetmeme Your Farmer List http://ff.im/-eBTGP <Chris Brogan on daily routines – hence ‘the farmer’s list (of daily chores)’
(via @modera6072) Danish Centre for Design Research: “Is Design Philosophical?” http://bit.ly/7Mot1S <architecture as bridge between?
unorder: Why questions get U big picture. What & How = details. When & where = stories and emotion. (conversation with @longboardfella)

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