A week in Tweets: 26 September – 2 October 2010

Another very long one this week, mainly because of a few variously-lengthy discussions that seem worth including. Otherwise, yes, it’s the usual categories, preceded by the usual ‘Read more…’ link:

Enterprise-architecture, business-architecture, business-strategy, business-innovation and all manner of business big-picture themes:

  • greblhad: Ask not what you can do for an EA framework, ask what the framework can do for you. // Less is more if you understand more, otherwise more could be what you do need to understand how to apply less #entarch
  • Eclectopedic: An exceptionally good and comprehensive article on networks by @Digitaltonto http://bit.ly/df6iFr <a good summary of network-theory, anyway
  • kvistgaard: This standard http://bit.ly/d8ta0j [PDF] is for nuclear safety but most of it esp. Ch. 5 Process Implementation is a good guide for any org. #bpm <interesting indeed… #entarch
  • tetradian: [post] ‘VPEC-T and Market Model’ (for @taotwit) http://bit.ly/a1oeBP #entarch #bizarch #vpect
  • theopengroup: RT @ebizq: Is the single biggest challenge of #entarch  the need to make EA relevant to the business? http://bit.ly/9tpeDa <useful question and comments
  • Eclectopedic: RT @tedcoine: Doing the right thing will save your business. http://bit.ly/bJCfgK #bizarch #entarch
  • SAlhir: RT @VenessaMiemis: What you can learn from Groupon about building a successful business. http://tnw.to/16pcR via @TheNextWeb #bizarch
  • SAlhir: RT @Lsdelahoz @Annemcx @jhagel Check out the thought-provoking Institutional Innovation Manifesto by @umairh http://bit.ly/dB3SRx <another Umair Haque piece: getting to be a bit ‘more of the same with no application’, though, as per the first commenter after the main article…
  • ChristineArena: RT @sparkUp_inc: “If you can change people’s hearts, minds and actions, you can change the world”: @GuyKawasaki http://om.ly/vYUi #bizarch #bmgen
  • oscarberg: RT @Kallokain: “I think a CEO is only as good a leader as the weakest manager in the company chain.” http://bit.ly/938Bew <“a leader’s manifesto” #orgarch
  • business_design: same for biz models: Agile vs. Waterfall RT @johnmaeda: [..] RT Waterfall vs Agile Dev in Software http://icio.us/sktgxi via @Wuxia <useful slidedeck on trade-offs between Waterfall and Agile
  • kdierc: RT @pauljansen: #Agility is the ability to balance #continuity and #change (RT @RemkoBoonstra)
  • eatraining: Richard Branson: Five Secrets to Business Success http://bit.ly/d8uJCT #bizarch #orgarch
  • CreatvEmergence: Old paradigm success: $ only. New paradigm success: $ + purpose + passion + creativity + serving greater good <i.e. need to rethink what ‘success’ actually means, and for whom #bizarch
  • business_design: BMs & the VC game RT @Paul4innovating: Business model #innovation can really help the VC assessment, my thoughts on why http://bit.ly/9f2rxn <the Enterprise Canvas (and the single-line Zachman) can be used to tackle point 2, about identifying the underlying infrastructure to implement the Business Model
  • thoughttrans: Does your company’s mission statement match their core value? #strategy #entarch
  • business_design: It’s not managers who select successful business models – it’s customers! <a rather important yet often-forgotten point… 🙂 #bizarch #bmgen
  • business_design: Funny, just worked w/ big pharma on BMI recently RT @patrickpijl: Next medical business model revolution #bmgen #pharma http://bit.ly/aKXpwE
  • chrisdpotts: If your enterprise architects are not architects of your enterprise, then your #entarch needs to be assembled differently <strongly agree
  • Cybersal: @chrisdpotts why is machine metaphor so pervasive in orgs? if #entarch is not flourishing, prune it & plant it somewhere else
  • chrisdpotts: True story. #CIO “As a company we struggle to reap the benefits of investing in IT”. #CEO “What makes you think it’s only IT?”
  • chrisdpotts: RT @dragosroua: Making money is an art. Spending money is a science. <hence #entarch #bizarch #bmgen etc
  • ChristineArena: Reading @makower’s post on P&G’s 2020 #sustainability vision http://is.gd/fw6ri #bizarch #bmgen #entarch #csr
  • ChristineArena: RT @marcgunther P&G: A bold green vision but don’t cheer yet | blogpost http://bit.ly/aDMr9E #P&G #eco <critique by someone who doesn’t quite get the notion of Agile or emergence, I think…
  • business_design: Blogpost on Business Models, Prototypes, Love & Entrepreneurship http://bit.ly/9BWHh8 #bizarch #bmgen
  • SAlhir: RT @jorgebarba: HBR: Brand Is Culture, Culture Is Brand via @harvardbiz http://icio.us/o4zpe2 <note also implied crosslink to ‘Power of Pull’ #bizarch #bmgen
  • ironick: RT @dougnewdick: @mcgoverntheory I agree – I think we need more art and more science, but the need for more art is far greater. #entarch <a good counter to those (esp. EITA pretending to be ‘enterprise’-architects) who try to make everything a ‘science’
  • oscarberg: Work is increasingly chaotic & complex. Our systems need to support this, not force it into predefined one-size-fits-all structures <… especially if those structures are wildly-simplistic rule-based relics from the Taylorist period…
  • tetradian: [post] Two roles for enterprise-architects http://bit.ly/9yGH8a #entarch (for @miket0181)
  • chrisdpotts: RT @enterprisearchs: Two roles for enterprise-architects http://bit.ly/cHdoMk |me: EAs aren’t glue. They’re innovators & influencers.
  • chrisdpotts: @tetradian There’s a line to be drawn between an architect and an interior designer.
  • dhinchcliffe: On Business Models, Prototypes, Love & Entrepreneurship: http://bit.ly/b16RUD Great post re: how we must look to design professions for help <from @business_design – unfortunately I can’t read this at present because of infuriating DNS technical-problems with my ISP… bah. 🙁
  • taotwit: The world seems to be divided into those who design using ‘grids’ and those who use ‘flows’ // Is a river a Chaotic or Complex Adaptive system?
  • eatraining: Richard Veryard: Who architects the organization? http://bit.ly/dmzI55 #entarch #orgarch
  • chrisdpotts: RT @enterprisearchs: Who architects organization? http://bit.ly/dmzI55 | me: organizational architects. EAs = architects of enterprise.
  • adrianrcampbell: Interesting paper on advancing the whole of government #EntArch with System Thinking http://tinyurl.com/2agdrgd
  • hebsgaard: Entrepreneurs: Celebrated in the Private Sector, Hidden in Government http://bit.ly/cgktxy <where #gov meets #bmgen #bizarch
  • oscarberg: Anecdote (@unorder): Four things you need to have in your head http://bit.ly/d37ZAL <strong recommend #entarch #e20 #csr
  • bartleeten: RT @krismeukens: RT @pauljansen Love this: “Preparation for any change is preparation for no change.” http://bit.ly/ahyZhR #entarch # > thanks! <recommend – insightful rethink of #agility in #entarch
  • tebbo: HT to @icurrent: free pdf [156pp] “The Sustainable Business”: a cost/profit perspective. Reading now. Good. http://bit.ly/b6Epa3 #entarch
  • thoughttrans: Seth’s Blog: Needs don’t always lead to demand http://bit.ly/cZ6g9B <a somewhat painful reminder of the time I got sucked in to my Swinburne professor’s Richard Slaughter’s claims about the need for professional futurists: there’s a huge need all right, but almost precisely zero demand… much the same right now about real enterprise-architecture, to be honest… 🙁
  • toddbiske: New blog post: Making Good Decisions http://www.biske.com/blog/?p=796 <real-world practicalities of #entarch
  • davidsprott: @toddbiske suggest try a) policy setting in advance and b) self governance with peer review for waiver requests. Agree GbyOpinion is death
  • toddbiske: @davidsprott Absolutely agree with setting policies in advance as it empowers people to do the right thing. // I don’t like the term self-governance. I equate governance with policy setting and decision rights, so self-gov makes no sense. // teams can self-review and report against policies/stds, but they shouldn’t knowingly set policy or avoid decisioning framework.
  • vernaallee: RT @maryadamsICA: Don’t wait until a crisis hits before you think about reputation http://bit.ly/bGM28S #entarch #csr
  • toddbiske: RT @mikerollings: Change Requires Commitment, Repetition, Feedback http://bit.ly/b4AxVt the brain and organizations #entarch
  • vernaallee: Compare the elaborate BPMN rules http://bit.ly/ck2jIA with processes as value networks http://bit.ly/aMo20a. Which is most user friendly?
  • davidsprott: After 13 years CBDI Journal is now a FREE quarterly journal. Same in-depth practitioner content http://tinyurl.com/2bmxjdu // September CBDI Journal now available at http://tinyurl.com/2bmxjdu now FREE on registration.
  • jdevoo: Allende’s Jewel: the model behind Cybersyn http://is.gd/fAyYJ #VSM <a key event in #entarch #systemsthinking
  • getstoried: Love this advice from @renewabelle!!! If you wouldn’t do it for free, you’re working on the wrong thing. http://bit.ly/9QjxxF <interesting and important twist on #bmgen and #entarch
  • SAlhir: RT @snowded: Wondering why so many people use the language of complexity then execute conventional consultancy. Sheep in Wolf’s clothing? <I shall refrain from comment…
  • 5Di: What’s your ‘T-shape’?  Here’s mine http://bit.ly/9wShdL <one of the most important innovators in #entarch etc
  • trevorsnaith: The Journey of a Business Strategist CIO http://bit.ly/9bxio7 <‘architecting by walking around’? – is good #entarch etc practice
  • ChristineArena: Jones: BP had no idea one small act of greed (cutting safety) would have non-linear, irrational, catastrophic effect. #wcg <importance of kurtosis-risk in real-world risk-assessment #entarch #csr
  • vernaallee: RT @Paul4innovating: There is some real convergence from innovation thinkers, we need to understand this finally. http://bit.ly/baquIv #bizarch #bmgen #orgarch
  • oscarberg: RT @humancapleague: Gallup: Engaged Employees Generate More Financial Success (not the other way around) http://su.pr/22nlgo #bizarch #orgarch #entarch
  • greblhad: Iteration #3 of a new Business Model for #MTB Stage Races. #bike #cycling #bmgen http://wp.me/p7ejN-8u #bizarch
  • joyce_hostyn: Human or brand first? Cluetrain vs Madison Av by @ConversationAge http://bit.ly/aHS2Oz via @timkastelle #bizarch #bmgen
  • joyce_hostyn: RT @CherylMcKinnon: Really good read on R&D, innovation & how fixation on metrics & efficiency can endanger a company http://bit.ly/9UtgAt <CNN/Fortune on #innovation revival at 3M #bizarch #entarch – recommend
  • CreatvEmergence: RT @gfriend: Change comes form 3 places: top down / political, bottom up / economic, inside out / spiritual. ~Van Jones #wcg #quotes <‘spiritual’ is a risky work in business – ‘aspirational’ is perhaps safer’ – but otherwise this also applies exactly to #entarch etc
  • craighepburn: RT @andrewatnokia: Forbes: Nokia Calls Developer Economics ‘Next Battleground’ In App Store Wars: http://bit.ly/aj7uta #nokia <important example of #bizarch #bmgen #entarch in #mobile context
  • ancillaryIPs: A great article on online guerrilla marketing and brand jacking. http://bit.ly/cQyrqJ <worrying… #bizarch #socmedia
  • DavidGurteen: Raj Patel on the Value of Nothing http://bit.ly/atTbGK <a sales-pitch for a book on how to break an economy free of sales-pitch – an interesting irony… #economics #csr
  • alecsharp: @taotwit On trust: @MrAlanCooper: A community is built on trust. Put lawyers and committees in place of trust and fabric of community is torn.
  • SAlhir: RT @jorgebarba RT @HarvardBiz: Designing Innovative Services Begins with 4 Questions http://s.hbr.org/9um4n7 <recommend #bmgen #bizarch
  • practicingEA: Having a roadmap is only half the battle. Executing to it and managing change against it is equally tough! #cio #entarch
  • chrisdpotts: FruITion 2 : “RecrEAtion: Realizing the Extraordinary Contribution of your Enterprise Architects”, publ. 20oct10 #entarch <Chris’ sequel to ‘FruITion’, his brilliant novel-cum-manual on enterprise-architecture
  • thoughttrans: There’s an APP for that! (Episode 49) http://bit.ly/9fi4iH <Alan Weiss on ideas for apps to develop for your business #bmgen #marketing
  • chrisdpotts: RT @richardveryard: Value of models 2 http://bit.ly/93sN2X |me: “Ent architect must be capable of looking from sociotech or biz perspective”
  • CreatvEmergence: A Flexible, Creative Business Plan Rocks! – http://www.crisbuckley.com/924/flexible-business-plan/ #bmgen #improv
  • business_design: think also business model design environment RT @TimHarford: Is the economy like Lego or Play-Doh? http://goo.gl/EIrU #economics #bmgen #bizarch
  • business_design: a great entrepreneur is a designer who is able to work with the toughest constraints and still create customer value AND profits…

A useful discussion on values in enterprise-architecture, started off by Nigel Green (@taotwit/@5Di):

  • taotwit: How do we discover the underlying values and value within the system-of-systems that is the enterprise? #entarch <values are the key to the architecture
  • taotwit: A new context for EA? http://bit.ly/cCbhWX #entarch #vpect #EA2010 <“value and values” – strong recommend
  • vernaallee: good post by @TaoTwit aka nigelgreen on An Ecosystem of Value and Values http://bit.ly/9TJ08V
  • ironick: @taotwit I think empathy maps would help #entarch a LOT more than yet more value maps #vpect http://slidesha.re/chQ1VJ <described in more detail in the #bmgen book
  • Cybersal: @ironick @taotwit surely choice of whatever map is  best is context-dependent?
  • ironick: @Cybersal agreed. but if VPEC-T can be used for ANY system, then it’s not context-dependent. I don’t believe in universal models anymore. <my opinion: I think he’s seriously missing Nigel’s (@taotwit) point here, because same applies to empathy-maps: #vpect is primarily used for modelling flows, but values pervade a system – empathy-maps help to identify values, hence are ‘yet more value maps’…
  • taotwit: @ironick I dunno,  what’s the main benefit of empathy maps over value network maps in your opinion?
  • ironick: @taotwit empathy map provides a richer view of diverse kinds of “values” <yup, he’s missing the point – particularly Nigel’s distinction between ‘value’ and ‘values’
  • vernaallee: Great McKinsey article by Shoshana Zuboff laying out value network type principles and logic for business http://bit.ly/cm9gbH
  • CreatvEmergence: If we evolve our methods, there is change. If we evolve our values, assumptions & principles, there is transformation.

A discussion on whether the term ‘enterprise-architecture’ is becoming more of a hindrance than a help, and options to replace it:

  • taotwit: @ironick  @RSessions very similar to @chrisdpotts (author of FruITion) and my definition –  Is the term EA becoming unhelpful?
  • ironick: @taotwit @chrisdpotts first turned me on to the “better” def. of enterprise! the problem is not just the term #entarch; it’s the baggage.
  • taotwit: @ironick  @Chrisdpotts discussed this over lunch last Friday –  I agree with the baggage and have begun to drop EA language on my website  http://bit.ly/cQUefl in favour of ‘Business Change Design’ – @alecsharp is also adopting BCD – BCD is centred around ‘Design-Thinking’ and ‘Systems-Thinking’ or what Gartner call ‘Hybrid-Thinking’.
  • ironick: @taotwit glad to hear it. BCD has two of my favorite words in it: change and design!
  • chrisdpotts: @taotwit @ironick @RSessions The term EA is brilliant. Some ‘interpretations’ of it are unhelpful. <strongly agree #entarch
  • chrisdpotts: @taotwit @ironick I take advantage of EA’s ‘baggage’ at every opportunity! // Your Enterprise Architects are, of course, part of your enterprise’s architecture. #entarch <good point…
  • ironick: @chrisdpotts example? inquiring minds want to know 🙂
  • chrisdpotts: @ironick Example of?
  • ironick: @chrisdpotts an example of how you take advantage of EA’s baggage.
  • chrisdpotts: @ironick In 3-5 years’ time no-one knows for sure what tech will be available. So IT-centric #entarch has, presumably, a short-term horizon.
  • chrisdpotts: @ironick More baggage handling: you can be the architect of Capital if you like, but I’m an architect of Enterprise.
  • ironick: @chrisdpotts ok… IT-centric #entarch has short-term horizon. I don’t understand how you “take advantage” of that.
  • chrisdpotts: @ironick Opens the door for real #entarch once people know that tech-centric ‘EA’ can in truth only be short-term
  • ironick: @chrisdpotts oh, think I’m getting it. U use #entarch baggage 2 box in trad. IT-centric EA, so u r free 2 do more biz-centric EA? Love it.
  • chrisdpotts: @ironick No need to box in. Free to do its very best. // But overall, yes, that’s the kind of thing that I meant.
  • chrisdpotts: RT @RSessions: @chrisdpotts You can say that about any group in an enterprise. |me: please clarify which Tweet this refers to
  • chrisdpotts: RT @RSessions: @ironick @chrisdpotts Focus on stable capabilities and adaptive implementations. |me: What?
  • chrisdpotts: RT @RSessions: @chrisdpotts “a small group of X can have a hugely positive influence” |me: true, but in #entarch , not by being ‘glue’
  • RSessions: @tetradian @chrisdpotts @taotwit @ironick Interpretations are all we have.
  • itraor: Good point, ambition isn’t fact. RT @RSessions: @tetradian @chrisdpotts @taotwit @ironick Interpretations are all we have.

One of those all-too-usual lengthy-but-interesting discussions about the nature and role of enterprise-architecture:

  • Cybersal: @taotwit et al IMO Bonkers a bit strong….you have to give a certain amount of context when you are discussing anything in the EA space
  • taotwit: @Cybersal et al ‘a certain amount of context’?? (clears throat) ..  how very ‘British’ (understated) that sounds to me! The EA community cannot agree on the two words that should define it – Enterprise and Architecture. I’m sorry but that sounds like a candidate for the ‘JS Bonkers Situation Award’ if ever I’ve heard of one! #entarch #ea2010
  • Cybersal: @taotwit Do you think the art community agrees what the meaning of art is? // it’s important that each enterprise can come to a agreement of what its meaning of EA is
  • taotwit: @Cybersal Oh, very ‘one hand clapping’ 😀 ..  Finance community knows what Bookkeeping is and what a CFO vs a Chrtrd Accountant does! // Whatever EA is, it needs to be at least as clear to understand its value to the biz as Finance – ‘I’m afraid Art’ won’t cut it!
  • taotwit: @Cybersal I agree, it’s essential while we such confusion in the community // If defining ‘EA’ is the first step, are there a set of tools/lenses to help us discover the meaning of EA? Or should the EA community be creating them?
  • Cybersal: @taotwit I’ll try and make that clearer in my paper. Have to finish it today, so will sign off now.
  • chrisdpotts: @taotwit @RSessions @ironick @Cybersal @bmichelson I like it that #entarch means different things to people. The diversity is valuable.
  • chrisdpotts: @taotwit Observation: when #entarch is actually about enterprise and architecture, it’s more valuable than when it’s about something else.
  • Cybersal: If you #entarch guys had been at the ethnography presentation I attended yesterday, you’d be a lot more chilled out about this defn issue.
  • taotwit: @Cybersal  oh great, just what we need another ‘ology’ – that’ll land with my clients (*not*)! >> not chilling yet #entarch // sorry, I meant ‘graphy’ point still stands – obviously *not* Chilling over #entarch 😮
  • chrisdpotts: @Cybersal I’m chilled! #entarch
  • Cybersal: @taotwit all he said was ’embrace uncertainty’. The examples he gave were really interesting – will share next time we meet.
  • taotwit: @Cybersal Oh, no wonder you’ve gone all Zen on me 🙂 (Oh shoot, I just remembered my Twitter handle has TAO in it – oh the irony!!)
  • chrisdpotts: @taotwit I’m a mentor to Enterprise Architects. They choose meaning for “Enterprise Architecture” in context of their enterprise #entarch
  • taotwit: @chrisdpotts  OK, so like I said to @Cybersal – perhaps we shld be developing the tools for discovering the right EA for the E #entarch
  • taotwit: @thoughttrans  hmm, seems a bit like tautology (depending on what we mean by ‘Enterprise’) – my def  inc. business/IT/people/process et al
  • thoughttrans: @taotwit maybe. im just sick of seeing all the EA talk centered around IT with a minor mention of biz
  • ironick: @taotwit agree that #entarch label generates more confusion than insight, and don’t agree with @chrisdpotts that such confusion is valuable
  • taotwit: @thoughttrans I think we are slightly (only slightly mind) less focused on IT in Europe compared to the USA
  • chrisdpotts: @ironick @taotwit I said that the diversity is valuable, not the confusion. #entarch
  • chrisdpotts: @taotwit Discovering the right EA for the E: absolutely! Buildings are not all designed/constructed using same method/framework #entarch
  • chrisdpotts: @ironick I know what #entarch is, and so do you – and I expect we each know it to be something different. Diversity, yes, but confusion???
  • thoughttrans: @taotwit I think Europe is ahead of US in #bizarch & #entarch too
  • chrisdpotts: RT @thoughttrans: @taotwit I think Europe is ahead of US in #bizarch & #entarch too | me: interesting observation
  • thoughttrans: @chrisdpotts not when ur watching the train leave & ur trying to get ppl 2 get on board!
  • ironick: @chrisdpotts 3rd person reading #entarch in text wouldn’t know if their meaning, or mine, or yours or @RSessions. I call that confusion. // diversity works only in all meanings share a common core. meanings of #entarch no longer share a common core. 2+ diff cores… // 1st core for #entarch is technology architecture. 2nd core for #entarch is business arch.
  • Cybersal: @ironick For me, core of #entarch is neithr biz or tech. entarch is fundamentally about coherence & relationship between diff architectures
  • chrisdpotts: @ironick Technology cannot be core of #entarch. Technology has no enterprise. Perhaps that’s where any confusion starts. // The context around a person’s use of the term #entarch communicates their particular meaning.
  • ironick: @chrisdpotts agree. yet in US #entarch was originally used to refer ONLY to enterprise-wide IT arch. Still the most common meaning in US.
  • ironick: @chrisdpotts given enough context all terms r clear. Does that mean NO term is EVER uselessly ambiguous? context negotiation 4 #entarch sux
  • chrisdpotts: @ironick First context question for #entarch: is the speaker/writer actually referring to IT Architecture?
  • ironick: @chrisdpotts (1) typical ans: Oh no, r #entarch is MUCH broader than IT Arch. We also arch apps & data! 2 him: IT meant  svr, stor, net inf // (2) so this 1st context question leads to LOTS more time wasting-questions “coming to terms”
  • chrisdpotts: @ironick It was a question I was mentally asking, not out load.  Apologies for not making this clear.
  • ironick: @KrisMeukens lack of shared understanding of #entarch is one of the things killing it!
  • thoughttrans: No #entarch or #bizarch will be worth a damn without input from the executive and business community.

A couple of lengthy yet relevant reminiscences from Nigel Green:

  • taotwit: “The theme that I find most compelling, is the importance of human behaviour, social norms and planned and unplanned events to information systems. Moreover, how these aspects, if left unexplored, often become the barriers to adoption of IT-enabled change. What I find most interesting is the search for the sweet-spot between classical engineering approaches and the early examination of adoption barriers. It seems to me that some of the most successful Web-enabled businesses (the likes of Google, Amazon and eBay) have used an adoption-led approach to the development of products and services. Corporate IT, in contrast, often continues to take a more traditional approach to ‘engineering’ their way to a solution. Is this difference in approach where we might find the long-sought value within the enterprise from the world of the Web?” – Snippet from my blog: Systems Thinking and the Web JULY 22, 2007
  • taotwit: ” …the notion that a business is comprised of multiple, interacting, ‘Systems’ of people, processes and technologies (agents of the system) that cannot be viewed in isolation one from another but accepts each system/sub-system works within a unique set of values”. ” …how can ‘Systems Thinking’ be introduced to the CxOs without appearing to be too academic The rule is to avoid talking about Systems Thinking and, for that matter, SOA. Instead, the discussion is focused on delivering business value around a topic that is front-of-mind for the board: Compliance, Profitability, Green-agenda or Strategy execution might be such topics. Then the trick is to use simple ‘Systems Thinking’ techniques and tools (akin to S.W.O.T. or Forcefield and Mindmaps or PowerPoint) to start to describe the emergent services”. – Snippet from my blog: Why Service Orientation should start with Systems and not (always) end in systems FEBRUARY 01, 2009

Narrative-knowledge, knowledge-management, leadership, creativity and in-person collaboration:

  • SAlhir: We’ve Seen the Future of Work and It Works, But Very Differently http://bit.ly/aMPdOY // “organizations get what they deserve” (Bob Propst, invented what became the cubicle) <1996 FastCompany article on the origin of the dreaded office-cubicle
  • oscarberg: Listening is an effort. To be worth it, one must listen well. // The 20th century was the century of broadcasting. The 21st will be about listening. // We know how to produce & distribute stuff. Now we have to learn how to discover & listen to people. <probably more accurate to say that the 20th century was the century of deliberately not listening, and now we have to face the reality that we can no longer get away with that arrogance…
  • joyce_hostyn: RT @ralph_ohr: RT @thinktank_: People Ignore Design that Ignores People http://bit.ly/d8nXaC #designthinking #innovation #creativity
  • unorder: RT @jseelybrown: Great piece on leadership by john hagel..   http://tinyurl.com/2vzyvom <“The age of getting people to do predefined jobs is over” #orgarch #entarch
  • oscarberg: Is a workforce disconnected if the employees were never connected to each other in the first place? <short answer: yes.
  • oscarberg: Blogged: Great quotes about business, leadership and learning http://goo.gl/fb/YPWIU
  • kcoreresearch: The value of human resources in emerging markets – Economist Intelligence Unit [PDF] http://icio.us/euojpi <from 2008, but still relevant
  • oscarberg: Pretending a problem doesn’t exist & hoping it will go away by itself is the most commonly used problem solving technique <classic ‘ anti-#innovation ‘
  • hebsgaard: It takes more than installing an #innovation system to successfully roll one out. http://bit.ly/b9zkmq #creativity #bizarch
  • SAlhir: We are emotional, passionate, illogical beings, & sooner we realise it the better. RT @stoweboyd @underpaidgenius http://bt.io/G4Vl
  • oscarberg: RT @charlesjennings: http://bit.ly/9pNqit Who Woulda Thunk It? – Networking’s Metamorphosis into Learning <from @sueschnorr> <..by which he means person-to-person networking #collaboration #km
  • DavidGurteen: Hedgehopper Knowledge Management http://bit.ly/c9kVbu #km <another useful Nick Milton piece on a classic Taylorist trap, and how to resolve it
  • CreatvEmergence: 15 Foundations for Facilitating Creativity – new blog post http://bit.ly/cVmU8z <also apply to #agile #entarch #bmgen
  • unorder: RT @dave_ulrich: Purpose: Part 3 of 7 in blog series about  Seven Dimensions of Employee Engagement as featured in new book Why of Work http://bit.ly/dlZq8z <recommend – follow the link to the main article
  • Bonifer: ‘Los Mineros’ the trapped Chilean Miners Scene, cont’d  http://bit.ly/9msgfj #gamechangers <part of a fascinating series of articles on reinterpreting a business-related news-story in terms of improv-theatre
  • getstoried: RT @Ppirrip: “Facts are meaningless without a contextual story” ~Joyce Hostyn from Influence Through #Storytelling http://slidesha.re/d7IngO <strong recommend
  • oscarberg: Check this out: cool collection of inspiring workplaces collected by @driessen http://bit.ly/cEnDzn #orgarch #collaboration
  • thoughttrans: How Are You Spending 10,000 Hours?: http://EzineArticles.com/5105512 #skillsdev
  • getstoried: RT @AndyStalman: People trade experiences and ideals through #narrative; #brands can (and should) be part of the exchange #storytelling // Do you ever sign-up for an experience, just so you’ll have an amazing story to tell? #storytelling
  • getstoried: Wow! Don’t miss this. RT @jonathanfields The Truth About #Storytelling With Robert McKee … http://j.mp/cNB2sv via @greggvm
  • getstoried: Stunning dream-like music video on the mythic power of #storytelling RT @StoryRoute: http://youtu.be/S0fpKtxsqN8 <reminiscent of early Terry Gilliam at his best…
  • unorder: New post: http://bit.ly/9zqdxS Four things you need to have in your head. It’s about what leaders should deeply know about their org. <(RTd earlier via @oscarberg, but this is @unorder’s actual Tweet-announcement)
  • SAlhir: RT @johnt: “This era doesn’t call for better management. It calls for a renaissance of self-direction http://bit.ly/brGA50
  • unorder: Ever asked for the empirical evidence for story. Here’s a new study that shows stories persuade judges. http://bit.ly/cntv7C #bizstory

Social-media, ‘enterprise 2.0’, user-experience and online-collaboration:

  • craighepburn: RT @mashabletech: A More Organic Way to Organize The Web’s Content – http://mash.to/2JIy8 <Trailmeme: interesting… definitely interesting… #km #collaboration
  • CreatvEmergence: RT @alchemize: RT @CASUDI: Power of #storytelling  http://bit.ly/doDqX3 #kaizenblog <nice demo of storytelling in Prezi
  • CreatvEmergence: RT @Design_Innovate: Putting People First: Essential interaction design essays and articles http://bit.ly/9oA5YU #ux
  • oscarberg: RT @lammiia: A framework for the social enterprise http://bit.ly/dccWkK /by @hjarche > on integrating learning and working within the org #e20
  • CreatvEmergence: Preview of Storify, a next-gen storytelling platform 4 building stories from social media: http://www.storify.com <in invite-only alpha at present, but looks interesting
  • oscarberg: “with today’s Enterprise 2.0 initiatives, we are essentially patching flawed systems” by @mbuyens http://bit.ly/dikoDA #e20
  • getstoried: RT @DonLevan: 5 skills for UX Mastery: Sketching, storytelling, critiquing, presenting, & facilitating. http://bit.ly/aHMMrh (via @davegray) #ux
  • oscarberg: RT @bduhon: A few thoughts on #e20: myths and truths http://ow.ly/2KzW4 #EMCsummit > many good points
  • SAlhir: RT @jorgebarba: The Social Network: Ecosystem vs. Egosystem by @briansolis http://icio.us/q3n3l5 <mainly #socmedia, but also #e20 #bizarch #orgarch
  • oscarberg: 4 Keys to Enterprise 2.0 Success http://t.co/SFG43Ub by @ethany > Can it be said any clearer than this? Great post! #e20 <simple is what wins; #e20 needs a purpose, it should not be a solution looking for a problem
  • ChristineArena: RT @susanmcp1: Read @davidcoethica on “How to use social media for better #CSR” http://bit.ly/aXR6fg <a practical how-to; also note crosslinks to the ‘anti-client’ theme and #socmedia #entarch
  • oscarberg: Blogged: Classifying Enterprise 2.0 use cases http://goo.gl/fb/jZVIX #e20
  • oscarberg: RT @marciamarcia: My take? Embedding interaction into transactions is going to make it more human! Need to get back to how ppl naturally work. #hrtechconf
  • oscarberg: Blogged: Enterprise 2.0 adoption tactics http://bit.ly/9A5Dtq <practical advice, as always #e20
  • BillIves: Post by @robpatrob: It’s not the content but the connection that counts – NPR Rocks http://bit.ly/a1pIDa #socmedia #newsmedia
  • joyce_hostyn: RT @thejordanrules: @adaptivepath on @ia’s post “Can experience be designed” http://bit.ly/bw0Jw4 #UX #strategy <recommend
  • SAlhir: RT @rossdawson: RT @GautamGhosh: Social Networks and Communities Can Be Content-Centric or People-Centric http://bit.ly/bwrB1F <a useful distinction #e20 #socmedia
  • DavidGurteen: Why we need a new media model – Complexity! http://bit.ly/ckHLZZ <usefully challenging piece by Robert Paterson
  • oscarberg: Enterprise 2.0 and Information Governance, who should take care within the org? http://t.co/VEfeneb #e20 <perhaps #entarch?
  • oscarberg via @webtechman @rossdawson @Demeto: Enterprise 2.0: People-Centric Collaboration & Engagement http://bit.ly/dfs7x8 #e20 <strong recommend: social-search on intranets as metaphoric equiv of relationship b/w thesaurus vs glossary

A brief discussion on an article in New Yorker by Malcolm Gladwell that critiques some of the (to me) over-hyped assumptions about social-media and social change:

  • SAlhir: “Social media can’t provide what social change has always required.” RT @jorgebarba – Malcolm Gladwell http://icio.us/w3rgk4 <some very good points on limitations of weak-ties in social-networks, and the role of strong-ties in high-risk change
  • oscarberg: As authors I like both Gladwell & Shirky. But Shirky understands current paradigm shift in tech & media, Gladwell doesn’t <may well be true about tech, but I suspect Gladwell has a better grasp of how deep-layer social change actually happens…
  • oscarberg: RT @joannejacobs: Why Gladwell is wrong about social media http://bit.ly/9hwEPS – useful (& appropriate) crowdsourced responses. <again, I suspect they’re conveniently missing the point about surface-layer versus deep-layer – ‘litany’ versus ‘mythic’ in Causal Layered Analysis terms

IT-architecture, IT-systems development and other IT-related matters:

  • oscarberg: There is agile IT and non-agile IT. The latter will be outsourced, the former will be driven by business. // Agile Enterprise IT = IT that enables a business to quickly change & adjust to new conditions <much the same applies to #entarch
  • oscarberg: Consumer IT is not a threat to enterprises, but an opportunity to become more agile. Embrace it!
  • bartleeten: 10 Metrics for a New #CIO http://j.mp/aW0NO3 <concrete, practical advice
  • johanlindberg: I hear a lot of talk about “teaming up with business” from IT people but very little about “teaming up with IT” from business people. #entarch #itarch

Society, culture and corporate social responsibility:

  • Eclectopedic: RT @BillNigh: Finance profession dominates Forbes 400 wealthiest list; why? Isn’t finance just a function? How about those who actually MAKE stuff? <ans: that’s because finance ‘makes’ (aka ‘invents’) money, and our society is foolish enough to measure wealth in terms of imaginary-money rather than anything real… #society #economics
  • SAlhir: RT @VenessaMiemis: NewsWeek: New World Order: Tribal ties – becoming more important than borders http://ht.ly/2K5Tv via @MartijnLinssen #society #culture #economics
  • amcafee: Congrats to @dontapscott on the release of Macrowikinomics today: http://bit.ly/aqVnZI #economics #society
  • joemckendrick: World War I will officially end this Sunday — it’s true! Germany will pay last WWI reparation installment. RT @jevon http://bit.ly/aARIuh <yikes… insanity/absurdity on a global scale…
  • ChristineArena: RT @SarahRobinson: I am seeing so many kids without basic life/responsibility skills. No idea how to do anything or figure anything out. #sad <ongoing theme of imaginary ‘rights’ vs real-world responsibilities
  • ancillaryIPs: DARPA works out that our future relies on geeks …. and robots. Where’s the rest of the world? http://fb.me/GQrlTZQe <looking on in horror, mostly… whilst Japan and Korea build robots to look after the elderly, it often feels that the only interest in robots in the US is about finding new ways to kill people from ever further ‘safe distance’ – seems like something is seriously wrong in there, folks… not good at all, for anyone, including the US itself…

And, of course, the meritorious marvels of the miscellanea:

  • joemckendrick: RT @mattsingley Amazing photo collection, taken in COLOR in Russia at the start of the 1900s http://bit.ly/aAEp90 <beautiful indeed; also a stunning technical achievement, both in the original photography and in the restoration by US Library of Congress
  • CreatvEmergence: Emergent Behavior Applet – http://ping.fm/SIXr7 – via @innovent2003 <nice real-time demo/visualisation of emergent behaviour at ‘atomic’ level
  • taotwit: Is Rocket Science ‘Rocket Science’ compared to the ‘science’ of successful business change projects in the hyper-connected world? // Rocket Science seems pretty straight forward and highly repeatable
  • CreatvEmergence: RT @newscientist: Navigation app gives you freedom to explore http://bit.ly/9JU2XT <guided serendipity – how would we apply this to #entarch #bizarch #bmgen etc?
  • thoughttrans: Visit http://dld.bz/vT8k when you need encouragement or direction on how to get published (commercial, self, audio, and more). <useful collection of information, pointers, and practical advice from Pat Ferdinandi
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